Criswell Chrysler Jeep Dodge RAM and FIAT

Most excellent! This was the 1st purchase that my daughter was involved in and it was wonderful. There was NO pressure put on us at the sale or the finance office. And we were there less there 2 hour daughter was involved in and it was wonderful. There was NO pressure put on us at the sale or the finance office. And we were there less there 2 hours. Thank you Mario Adams. More

Recently purchased a Ram 1500, the experience was great especially not having to go through the dreaded dealer role-playing tactics. Carl was great made the whole process seamless. I would recommend anyone especially not having to go through the dreaded dealer role-playing tactics. Carl was great made the whole process seamless. I would recommend anyone in the market for a vehicle to go to this dealership. Simon More

Richard Beckett and Ahsan hooked me up with a new 2021 Jeep Cherokee today. I called in, gave all info over the phone. Showed up to get the keys and sign some papers! All while keeping distance and stayin Jeep Cherokee today. I called in, gave all info over the phone. Showed up to get the keys and sign some papers! All while keeping distance and staying safe. Good group of people!! More

Russell is the best period. He is very accommodating and helpful. He will do anything for you and is on top of his game unfortunately I can't imagine what it is like to work with your hands tied. That deal helpful. He will do anything for you and is on top of his game unfortunately I can't imagine what it is like to work with your hands tied. That dealership doesn't deserve to have Russell. They appraised my car almost 2400 below the paperwork that they provide which is done on line. My wife's Benz had 12K miles on it and was garaged while we owned it. Any service was done at MB. The financial guy will try and sell you as much extended warranty as he can, he is relentless, he doesn't understand no thank you. He is only concerned about his added commission. If you go to Criswell go to Russell, he will be your only bright star in that place. More

Leon listened and ensured my husband walked out with what he wanted and he did just that! He spoke with my husband prior to us arriving and when we got there he was no it! Not only was he awesome the finance he wanted and he did just that! He spoke with my husband prior to us arriving and when we got there he was no it! Not only was he awesome the finance guy was awesome and patient! Updated us just for what we needed but not just to make a sale. The manager even went out his way to find me a charger for my phone. Thanks Criswell family, we will be back More

I recently brought in my Wrangler and Liberty for service and repairs. Vanessa was very friendly and helpful. She took the time to understand my concerns and to ensure they were addressed. I would say that t and repairs. Vanessa was very friendly and helpful. She took the time to understand my concerns and to ensure they were addressed. I would say that this service experience was excellent! More

I recently brought in my 2015 Jeep Grand Cherokee for scheduled maintenance and was told by my "service advisor" that my power steering fluid was leaking and required replacement and was quoted $2,200. scheduled maintenance and was told by my "service advisor" that my power steering fluid was leaking and required replacement and was quoted $2,200. I wasn't anxious to spend $2,200 on a vehicle with almost 100K miles on it so I passed. I have watched the fluid level closely and driven 2,500 miles and there has been NO LEAK or any evidence of a previous leak. This was a shabby attempt at Grand Larceny. When they asked for my feedback on my visit I offered and they did not follow up. I would be very wary of trusting this service department based on my experience. I think the "service advisors" must be more focused on earning commissions than providing honest customer service. More

Always a pleasure doing business with Leon Travis at Criswell Jeep. He is professional and has his customers best interest at hand. Start to finish was a fantastic experience. Criswell Jeep. He is professional and has his customers best interest at hand. Start to finish was a fantastic experience. More

I've dealt with Criswell for at least 8 years now and have been happy with the service they have provided to-date. They struggled with our most recent request, when I received some random numbers and a f have been happy with the service they have provided to-date. They struggled with our most recent request, when I received some random numbers and a fragmented quotation for the cost of my repairs, followed by silence to my request for better, more accurate information the following day. I called two days later and talked to the service manager at the desk, Jim Clutters, who said he couldn't help me because Shane hadn't entered anything into their service management system, so he didn't know anything about what was wrong with the car. I ended up having them fix the car once I received a reasonably accurate quote, but think they still have some work to do in providing proper estimates for high-dollar repairs. I expect more from Criswell and hope they rectify this. This is not what I expected when I brought my car in for service. More