
Criswell Chrysler Jeep Dodge RAM and FIAT
Gaithersburg, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 815 reviews
Dealt with Mario in the used car division. He was very professional, and bend over backwards courteous. Was surprised by his candor and we are very pleased with the outcome of the whole exper He was very professional, and bend over backwards courteous. Was surprised by his candor and we are very pleased with the outcome of the whole experience. I recommend giving Criswell a chance. More
I had such a great experience at Criswell FIAT Criswell Chrysler Jeep Dodge RAM and FIAT in Gaithersburg, MD. I made a call in the morning, stopped by on March 21 to check out the 2024 Toyota RAV4 and got Chrysler Jeep Dodge RAM and FIAT in Gaithersburg, MD. I made a call in the morning, stopped by on March 21 to check out the 2024 Toyota RAV4 and got to talk to Kevin Ferguson, one of their pre-owned sales consultants. Kevin was very nice and helpful right from the start. I came back on March 25 and ended up buying an awesome 2024 Toyota RAV4 with only about 16,000 miles on it—practically new! One of the biggest reasons I went through with the purchase was because of Kevin. He was patient, respectful, and always made time to answer my questions thoroughly. His attitude and service made the whole process smooth and easy. Plus, I was thrilled to finalize this purchase before the possible car price increase, which just added to my relief and happiness! I’m really happy with my new ride and the whole experience. I’d absolutely recommend Kevin and this dealership to anyone looking for a car—I'll definitely be sending my friends and family their way! More
This was my second Jeep purchase from Criswell, and I still have no complaints! From my initial inquiry to my final purchase their sales, finance, and service staff were nothing less than great. My sal still have no complaints! From my initial inquiry to my final purchase their sales, finance, and service staff were nothing less than great. My salesperson, Mr. Leon Travis is a must if you are considering a purchase or even just tossing it around in your head! His dedication to ensuring that you're getting what you're looking for in your purchase is unmatched! And when you get there, tell him you saw this on Dealer rater and that Demetrius sent you! He'll get a nice chuckle! More
I have to say car shopping is not my favorite. My salesperson Leon was amazing. He explained everything very thoroughly. I never felt pressured and he calmed me down when I got anxious. He wen My salesperson Leon was amazing. He explained everything very thoroughly. I never felt pressured and he calmed me down when I got anxious. He went above and beyond to make sure I was happy. One thing that I noticed was everyone smiled and said hello when you walked in. Made the experience so much better. More
Highly Recommend Leon Travis and This Dealership! I recently purchased a 2024 Jeep Grand Cherokee Laredo – Black on Black – through our amazing salesman, Leon Travis, and the experience was except I recently purchased a 2024 Jeep Grand Cherokee Laredo – Black on Black – through our amazing salesman, Leon Travis, and the experience was exceptional from start to finish. If you’re in the Germantown or Gaithersburg area, I highly recommend visiting this dealership and asking for Leon specifically. His professionalism and expertise made the entire process smooth and enjoyable. Initially, we were planning to repair our older Dodge vehicle but decided to explore the dealership’s inventory. Leon’s guidance was so favorable that we ended up purchasing a brand-new family SUV, and we couldn’t be happier. With three young children in tow, Leon worked efficiently, ensuring all our needs and requests were thoughtfully addressed. His charisma, attention to detail, and excellent communication, including follow-ups via phone and text, made the entire process seamless and faster than we expected. The dealership itself is organized, clean, and has comfortable waiting areas throughout. Overall, I highly recommend both this dealership and Leon Travis for anyone looking for a smooth and pleasant car-buying experience. More
We had a great experience working with Leon Travis at this dealership. He was able to get us a fair deal for our growing family with 0 headaches or hassles. The finance manager and everyone we came in co this dealership. He was able to get us a fair deal for our growing family with 0 headaches or hassles. The finance manager and everyone we came in contact with was great. I even enjoyed Dietrich as he cleaned the tiniest spots on the windows for me where the stickers used to be. He just seemed like the nicest guy, happy to help with a huge smile on his face. We couldn't be happier with our experience and will be referring friends and family to this dealership. More
First off, my experience was one of the best that I have ever had. Kerry was pleasure to work with…exceptional customer service. I thought I lost this car initially to another buyer, but the Team made it ha ever had. Kerry was pleasure to work with…exceptional customer service. I thought I lost this car initially to another buyer, but the Team made it happen. The process was completed from start to finish within two hours. My son was very happy with the car!!! Hands down…Kerry is one of the best at it! More
I want to shout out to Leon Travis at Criswell Jeep in MD. He is the only one you need for your Jeep purchase. Very professional, detail oriented. It was amazing to work with him. Best car purchase experi MD. He is the only one you need for your Jeep purchase. Very professional, detail oriented. It was amazing to work with him. Best car purchase experience ever! More
I was very pleased with my experience at Criswell Automotive. Peter Eaton was great, he was very knowledgeable, helpful, kind, and patient. Peter made the whole buying experience smooth and painless. Automotive. Peter Eaton was great, he was very knowledgeable, helpful, kind, and patient. Peter made the whole buying experience smooth and painless. I have been searching for a car for sometime now and have met many salesman who are just trying to make a sale but and when I was recommended to see Peter Eaton to show me a car, I knew he was the right guy for the task. Thank you!! More
I came in to do a buyout on my lease. Leon was very helpful in getting me in information that I needed to do the pre-work so that I was in and out in about 20-30 minutes. Would definitely Leon was very helpful in getting me in information that I needed to do the pre-work so that I was in and out in about 20-30 minutes. Would definitely come back. More