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Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

Woodstock, VA

4.6
324 Reviews

324 Reviews of Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

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June 04, 2021

Everyone was very professional and helpful. David Rauschelbach and Amber Crowley were very helpful, kind and were able to answer all questions. I don’t know what else to add. There...my 25 words😊 More

by cwandl
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rauschelbach
Jun 23, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We are delighted to hear that you found our team to be professional, knowledgeable, and helpful. Thanks for choosing Criswell!

May 29, 2021

New operation is not well organized yet lack of man power in new location too far from service area for workers wait time too long for handling customer More

by KEITH.R.LANTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rauschelbach
Jun 23, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to provide us with this honest and thoughtful feedback. We are grateful for this opportunity to assess areas that may need improvement so that we can provide each and every customer with the best possible care.

May 26, 2021

I needed work on my Jeep Grand Cherokee.David and his I needed work on my Jeep Grand Cherokee. David and his team did a good job of diagnosis and finding a solution. Very happy with the results so far. More

by NMITCHELL5211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rauschelbach
Jun 23, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We are so happy to hear that our team was able to help you out and get you back out on the road! Don't hesitate to reach out to any of our team members if you have any other questions. We're always happy to help!

May 15, 2021

Took care to make sure they did not do work not necessary for my jeep. Great attitide although very busy. Knowledgeable and comfortable to speak with. More

by SEAWOLF0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave and Amber
Jun 23, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to let us know that you had such a pleasant visit with our team! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members. Have a wonderful day!

May 14, 2021

Thanks for the prompt response. I was 200 miles from home and had another 300 to go. My Uniconnect on my Grand Cherokee sent me to you. Two hours later, I was back on the road. Problem solved. Mark More

by m.Foley375
Recommend Dealer
Yes
Employees Worked With
Karl Drescher
May 12, 2021

Had one issue but was fixed I only had a recall done. But everyone was nice and fast service. Thank you very very very much. More

by BREIGHNERROBIN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Drescher
May 08, 2021

my first visit for annual state inspection. waiting room was clean, service was completed in a reasonable time. when i retrieved my car, my driver's cushion was thrown in the passenger's seat and inspectio More

by jcomanor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
i have no idea who the people were
May 07, 2021

Dave and Amber were both great, as was their service! I think the move to Criswell will be a good one, and I will continue to use their service department. Well done!! More

by NOMTN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave, Amber
May 05, 2021

This was my first experience of any kind with Criswell Chrysler Dodge Jeep Ram. I was immediately put at-ease seeing Dave and learning that his entire service team from Woodstock Garage had transferred t More

by JMLAREDO2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Morgan, Dave, Amber, Karl Drescher
May 04, 2021

Great experience as always with Dave making things easy and no stress. Like the old days at Woodstock Garage. Thanks! Why is there a 25 word minimum?? More

by POOPAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
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