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Criswell Chrysler Dodge Jeep Ram of Woodstock

Woodstock, VA

Overview
Employees
Reviews
Vehicles
4.7
524 Reviews
If you’re in the market for a new car, truck, or SUV in the Woodstock region, make the short drive to Criswell Auto for the best-quality selection, prices, and customer service around. We stock all the latest models in the most popular colors to ensure that you’ll find the new car you have been looking for. Look at our inventory and let us know which vehicle you're interested in or calling us at 888-672-7559. If you are not sure which model best suits your needs, our dealership team in Woodstock, VA can help you choose. Your time is precious, so we've made it simple for you to apply for Ford or CDJR financing, get an estimate on your trade-in, and check the most recent factory incentives and lease options- all right on our website. Simply put, we are here to make it as easy as possible for you to drive home in a new vehicle from our Criswell Auto locations in Woodstock. Visit our Woodstock Ford dealership and Woodstock Jeep dealership today to test drive the perfect new vehicle for you.
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1299 Henry Ford Drive

Woodstock, VA

22664

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Showing 524 reviews

December 13, 2021

Courteous, and prompt service. All staff performed at the highest level of performance possible and did so in a very professional manner. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2021 -

Jim responded

I only put quality of work as fair because the replacement for the radio system is starting to do the same things that warranted the first replacement - that is, the channels (on Sirius XM) are starting to jump around without me touching the screen. FCA isn't doing a great job of rebuilding the units, which are being replaced under a manufacturer's extended warranty.

Dec 14, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We appreciate that you took the time to share this thoughtful and thorough feedback with us. We are very pleased to read that you found our team to be professional, courteous, and helpful! We look forward to working with you again for all of your future automotive needs!

December 12, 2021

We had excellent service Melissa Fink, sales consultant. We purchased a 2021 Grand Cherokee. She is an excellent sales lady. More

by SHG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Fink, Jorge Smith
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Dec 13, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Awesome! We are thrilled to hear that you had such a great experience with Melissa and our Criswell team! Thank you so much for choosing Criswell and please don't hesitate to reach out to any of our team members if there is anything additional we can assist you with.

December 10, 2021

Had electric brake system installed in my 2019 Dodge Ram 1500. Service department was very professional in ordering and installing the parts needed. This was my first experience with Criswell Chrysler Dodge More

by GFOLLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know the other girls name in service department but she was also outstanding
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Dec 13, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We are delighted to hear that you found our team to be professional, efficient, and helpful! We look forward to working with you again for all of your future automotive needs.

December 09, 2021

Charged me $137 dollars to change a setting in my radio when Car Play didn’t work - not a good way to start a new customer relationship! Rip off - will not go back can’t trust More

by Chfnp2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amber Crowley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Mease
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Dec 13, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to share this feedback with us. While we are disappointed to see that you were not completely satisfied with your visit and the fees charged, we welcome all feedback which allows us to assess any areas that may need improvement so that we can continue to provide the very best service to all of our customers.

December 03, 2021

Criswell Chrysler Dodge Jeep Ram of Woodstock has great customer service with very responsive employees. More

by DBIBLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Wonderful! Thank you so much for this kind and positive review for our hard working team!

December 02, 2021

Very pleased good service nice people and you said you would service my other car More

by Judith reichert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Mease
Report | Print
Dec 07, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We are so happy to hear that you found our team to be knowledgeable and helpful! We look forward to assisting you with all of your future automotive needs!

December 01, 2021

Purchased two vehicles from here and was pleasantly surprised of the deals they gave us. Everyone was a pleasure to work with. Very friendly. More

by SHERRY.CORDER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Campbell
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Dec 02, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Congratulations on your recent purchase! We are delighted to hear that our team helped you to have a 5 star experience!

December 01, 2021

Great service for my GMC service manager was great always keep me up dated on progress and friendly attitude. More

by Donald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We are so happy to hear that you found our team to be knowledgeable, friendly, and efficient! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

November 30, 2021

The salesman I had Kevin was professional and polite. Everyone there treated me respectfully! I will recommend this dealership to anyone looking to have a great experience!!!! More

by Shenandoahbuildersllc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
Other Employees : Melissa Fink, Kevin Campbell, Jorge Smith
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Nov 30, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Congratulations on your recent purchase! We are so happy to hear that you had a recommendation worthy experience with our team!

November 30, 2021

I found everyone was very friendly and helpful. Would return again for my next purchase. More

by MREEDY26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Fink, Kevin Campbell, Jorge Smith
Report | Print
Nov 30, 2021 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We are so pleased to read that you found our team to be knowledgeable, professional, helpful, and friendly! We look forward to working with you again for all of your future automotive needs!

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