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Criswell Chrysler Dodge Jeep RAM of Thurmont
Thurmont, MD
222 Reviews
Welcome to Criswell Chrysler Dodge Jeep & RAM of Thurmont, a new and used dealership near Frederick County and Hagerstown, MD offering a large selection of Chrysler Dodge Jeep & RAM cars, trucks, and SUVs. We are proud to serve drivers from all over the Frederick County area from Hagerstown, Taneytown, Smithsburg, Westminster & Frederick, MD to Greencastle & Gettysburg, PA. Our dealership is committed to maintaining excellent customer service and care at all times in all departments from sales, to service, to finance. We offer a great selection of new & used Chrysler Dodge Jeep & RAM models like Wranglers, Chargers and Pacificas. We also offer Grand Cherokees, Durangos and RAM 1500 models for our Frederick County Chrysler Dodge Jeep & RAM shopper. Visit Criswell Chrysler Dodge Jeep & RAM of Thurmont or check out our online inventory today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 222 reviews
May 06, 2023
They are easy to deal with, very clean, courtesy. I would not go to any dealership except this one. I would definitely buy another vehicle from them. I would not go to any dealership except this one. I would definitely buy another vehicle from them. More
by cjjcf2010
Employees Worked With
Justin Krumpach
May 05, 2023
After searching for weeks, I reached out to Criswell of Thurmont and got Justin! He is so patient and focused on making sure I find a vehicle that I will love and can afford! I would highly recommend him Thurmont and got Justin! He is so patient and focused on making sure I find a vehicle that I will love and can afford! I would highly recommend him to family and friends who are in the market for a new vehicle. More
by raqueldillon3
Employees Worked With
Justin Krumpach
April 27, 2023
Rene my salesman was outstanding! ! Eric my finance guy was an amazing!! The best experience ever for me! ~ Ms. Rohrer ! Eric my finance guy was an amazing!! The best experience ever for me! ~ Ms. Rohrer More
by DealerRater
April 27, 2023
Rene was phenomenal. He made sure we were taking advantage of as many savings as possible. ~ Mr. Valenti He made sure we were taking advantage of as many savings as possible. ~ Mr. Valenti More
by DealerRater
April 27, 2023
Rene and Eric were fantastic! !! This was, by far, the best vehicle purchasing experience I have ever had. I have and will continue to sing the praises of this team. ~ Mr. Hill !! This was, by far, the best vehicle purchasing experience I have ever had. I have and will continue to sing the praises of this team. ~ Mr. Hill More
by DealerRater
April 27, 2023
Rene was an exceptional salesperson. Finance sept was wonderful. Everyone was amazing! The experience was above and beyond. From the moment we arrived and met Rene, to driving the vehicl Finance sept was wonderful. Everyone was amazing! The experience was above and beyond. From the moment we arrived and met Rene, to driving the vehicle off the lot. ~ Ms. Jacob More
by DealerRater
Employees Worked With
April 27, 2023
Rene Roy was 100% the reason why I purchased through Criswell. From start to finish, he was thorough and detail oriented and very accommodating. He was also extremely responsive. There was no vehicle on Criswell. From start to finish, he was thorough and detail oriented and very accommodating. He was also extremely responsive. There was no vehicle on the lot that fit what I was looking for. Rene went above and beyond to explain the ordering process and we placed an order. I was in route to purchase a similar vehicle from out of state and after talking with Rene, he assured me to trust the process. He earned my trust completely. Because of that, I waited for our special order and within just 6 weeks, we made a deal. Rene made this deal happen, from start to finish. ~ Mr. McGinnes More
by DealerRater
April 27, 2023
Rene, was exceptional to work with. He was very knowledgeable, caring and went above and beyond. Rene offered suggestions and allowed us to create the perfect vehicle for us. ~ Ms. Eshb He was very knowledgeable, caring and went above and beyond. Rene offered suggestions and allowed us to create the perfect vehicle for us. ~ Ms. Eshbaugh More
by DealerRater
April 21, 2023
Do yourself a favor and make sure you get a clear breakdown of what they’re selling the car for and fees and extras they add in. I have purchased 40 cars and this pencil they sent me was the biggest breakdown of what they’re selling the car for and fees and extras they add in. I have purchased 40 cars and this pencil they sent me was the biggest joke I have ever seen. They advertise a price online and that price is a joke once you get the pencil of the deal the numbers don’t add up and they add crazy extras and fees. They even showed me the wrong msrp being higher to make it appear they were giving a bigger discount. Trade values are less than any other dealership by far and with the fake numbers for their units you end up paying more at this dealership. Avoid like the dealership! More
by cwilson
Employees Worked With
