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Criswell Chrysler Dodge Jeep RAM of Thurmont
Thurmont, MD
226 Reviews
Welcome to Criswell Chrysler Dodge Jeep & RAM of Thurmont, a new and used dealership near Frederick County and Hagerstown, MD offering a large selection of Chrysler Dodge Jeep & RAM cars, trucks, and SUVs. We are proud to serve drivers from all over the Frederick County area from Hagerstown, Taneytown, Smithsburg, Westminster & Frederick, MD to Greencastle & Gettysburg, PA. Our dealership is committed to maintaining excellent customer service and care at all times in all departments from sales, to service, to finance. We offer a great selection of new & used Chrysler Dodge Jeep & RAM models like Wranglers, Chargers and Pacificas. We also offer Grand Cherokees, Durangos and RAM 1500 models for our Frederick County Chrysler Dodge Jeep & RAM shopper. Visit Criswell Chrysler Dodge Jeep & RAM of Thurmont or check out our online inventory today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 226 reviews
August 07, 2023
Our experience with James was great! Very knowledgeable and helpful. I never like waiting for all the paper work, but it did not take that long to finish the process. Very knowledgeable and helpful. I never like waiting for all the paper work, but it did not take that long to finish the process. More
by tfox42
Employees Worked With
James Aebersold
July 27, 2023
James made the buying experience pleasant. We inquired online prior to visiting the dealership. He had the vehicle ready to go when we arrived. No pressure sales, which was nice. The online pr We inquired online prior to visiting the dealership. He had the vehicle ready to go when we arrived. No pressure sales, which was nice. The online price was honored up front, sparing back and forth number haggling. More
by Tim and Tracy
July 11, 2023
James was patient, knowledgeable and most importantly when buying a car- upfront and truthful! He kept me updated and even did some work to help with the financing part when he wasn’t even at the dealers when buying a car- upfront and truthful! He kept me updated and even did some work to help with the financing part when he wasn’t even at the dealership. I’m truly thankful for James and his professionalism and help with the buying process! More
by heather
July 07, 2023
Justin made the car buying experience a truly fun and enjoyable process. My husband and I told him exactly what we were looking for and the SUV he recommended was right on point. He was knowledgeable, f enjoyable process. My husband and I told him exactly what we were looking for and the SUV he recommended was right on point. He was knowledgeable, friendly, and a joy to buy a used vehicle from. More
by leighspink3
Employees Worked With
Justin Krumpach
July 06, 2023
I Had a fantastic experience at Criswell in Thurmont on July 4. James was a very helpful sales representative and helped walk Me through buying my first wrangler. July 4. James was a very helpful sales representative and helped walk Me through buying my first wrangler. More
by JD Watkins
June 29, 2023
Great, painless transaction with James. Very friendly and enjoyable to work with. I feel he’s trustworthy and provided the best possible deal he could get for us. Very friendly and enjoyable to work with. I feel he’s trustworthy and provided the best possible deal he could get for us. More
by Rth
June 16, 2023
James was friendly, knowledgeable and most importantly NOT pushy. It was a pleasure working with him. I would recommend a friend or family member or James. NOT pushy. It was a pleasure working with him. I would recommend a friend or family member or James. More
by Katyboke
Employees Worked With
James Aebersold
June 13, 2023
This is the second vehicle we purchased from Criswell. They are very helpful and knowledgeable. James was great to work with. He answered all our questions and got us the price we needed. We definitely re They are very helpful and knowledgeable. James was great to work with. He answered all our questions and got us the price we needed. We definitely recommended contacting James when you go to Criswell. We also worked with Curt in new cars and Eric in finance. Great guys Thanks! More
by Vicky
Employees Worked With
Eric Sheffer- Finance , James Aebersold
June 02, 2023
James did a great job and made the transactions as smooth as possible. He listened and delivered answers to any questions or concerns I presented. Definitely consider engaging James for you used vehicle pur as possible. He listened and delivered answers to any questions or concerns I presented. Definitely consider engaging James for you used vehicle purchase. More
by Rick
Employees Worked With
James Aebersold
