Criswell Chrysler Dodge Jeep RAM of Thurmont

Purchased Scatpack Great Dealership. I drove from Philadelphia to Maryland for a great priced vehicle. I was assisted by Kathryn who was great. I told her I didn't want Great Dealership. I drove from Philadelphia to Maryland for a great priced vehicle. I was assisted by Kathryn who was great. I told her I didn't want to drive down for nothing and she went above and beyond to help me get into my vehicle. The business staff was great, and everyone was very helpful. Great dealership!! More

Would Definitely Recommend to all! Criswell Jeep of Thurmont was wonderful! I highly recommend Andre Harrison as he was so helpful throughout the process and was very personable. My hus Criswell Jeep of Thurmont was wonderful! I highly recommend Andre Harrison as he was so helpful throughout the process and was very personable. My husband and I were very impressed with how easy going Andre and the team at Criswell was. We also really appreciate Andy on the Finance side with helping get as close to our budget as possible. The team at Criswell was great and we would absolutely recommend them! More

Great buying experience with Andre At midnight I emailed Criswell to inquire about a used car. Andre responded at 8:45 a.m. the next morning. Over 12 hours later, I shook his hand and d At midnight I emailed Criswell to inquire about a used car. Andre responded at 8:45 a.m. the next morning. Over 12 hours later, I shook his hand and drove off in my new (used) car. Andre is an excellent salesperson: he's relaxed but responsive and he follows through. It doesn't surprise me that he's Criswell's top man. More

Five stars isn't high enough I live two states away from "little ol' Thurmont" and I wanted to ensure every last detail was covered off on what was a too-good-to-be-true Silverado I live two states away from "little ol' Thurmont" and I wanted to ensure every last detail was covered off on what was a too-good-to-be-true Silverado before making the 200+ mile trip. Joe responded first thing in the morning to my overnight inquiry and stayed in constant communication throughout the week leading up to my eventual trip to Maryland. Joe was incredibly respectful and left ALL of the decision making in my hands. From the time I stepped foot on the dealership property until the moment I drove the lot with my immaculate 2017 Silverado 1500 Z71 Redline Edition, there was never an inkling of your "typical" car salesman act -- that dog and pony show that 12 times out of 10 makes the buyer's skin crawl. I wish every big purchase was as easy as Joe made it. Criswell Chevy is not around the corner, but through his professionalism and personal touch, Joe gained a loyal consumer and the next time I or someone I know is looking for a vehicle -- the first call I'm going to make is to Joe Jacobs. More

2017 GMC Denali purchase I had to drive 500 miles to get this truck so before I made the trip I wanted to make sure that it was what I was looking for and Andre sent me every I had to drive 500 miles to get this truck so before I made the trip I wanted to make sure that it was what I was looking for and Andre sent me every picture I ask for and took a video and walk around to make me feel comfortable to make the drive. The price was the best I found anywhere around so I made the trip and I'm very happy I did the truck was everything I wanted and looked even better in person.Thanks Andre for all you did to make this a perfect deal . Mel Jackson More

Excellent customer service Was very friendly and knowledgeable of vehicle. Made the entire process easy and stress free. Was able to answer all of our questions. very impressed Was very friendly and knowledgeable of vehicle. Made the entire process easy and stress free. Was able to answer all of our questions. very impressed with this dealership! More

Went above and beyond my expectations! Andre was very pleasant, respectful and very straight forward to do business with. Would highly recommend to any of my friends or family in need of ne Andre was very pleasant, respectful and very straight forward to do business with. Would highly recommend to any of my friends or family in need of new or pre owned vehicle. Down to business here, no pressure or gimmicks here! Well done and great doing business with you and your team Andre! Thanks, Matt Parrish In Paradise Landscapes More

Great experience Andre H. And John S. Were great to work with for purchasing a new Jeep. They went the extra mile to get exactly what we wanted Andre H. And John S. Were great to work with for purchasing a new Jeep. They went the extra mile to get exactly what we wanted More

Amazing Randy was amazing. Supported Kathryn on making a deal happen and all around great win win for all. John Spicer. Was very straight forward but has Randy was amazing. Supported Kathryn on making a deal happen and all around great win win for all. John Spicer. Was very straight forward but has a great personality that gets you through the boring but all import paperwork. Kathryn was amazing see my other review for here support on the whole journey. More

Easy and Friendly Andre Harrison is friendly efficient informative and helpful. The other people we met in the office were all friendly. The car was priced well. Great Andre Harrison is friendly efficient informative and helpful. The other people we met in the office were all friendly. The car was priced well. Great experience More