Criswell Chrysler Dodge Jeep RAM of Thurmont

Great Experience! Andre was awesome! He was very busy but he was able to provide exceptional service to us, He took the time to understand our needs and came through Andre was awesome! He was very busy but he was able to provide exceptional service to us, He took the time to understand our needs and came through More

Excellent Customer Service Joe was very responsive to my internet inquiry and called me and answered all my questions. When I arrived at the dealership he was very friendly and Joe was very responsive to my internet inquiry and called me and answered all my questions. When I arrived at the dealership he was very friendly and attentive. Once I decided on my purchase, it was a quick and easy process to get the keys in my hand. Best car buying experience by far. Thanks Joe! More

First Independent Purchase Made Easy This was my first experience buying a vehicle independently, and the entire process was made simplified and easy to understand. The staff is very frie This was my first experience buying a vehicle independently, and the entire process was made simplified and easy to understand. The staff is very friendly, and the overall environment is just positive to be in. Andre was very patient with me, taking the time to really help me understand the vehicle I had purchased (2017 Chevy Spark), and I would definitely recommend this dealership to anyone looking for new or used cars. I also appreciate Scott for staying late to let us test drive the vehicle as well, greatly appreciated! And Michael was just a wonderful person to work with, great personality and very helpful in making sure a purchase is a comfortable one! Thank you so much for my new car! Absolutely love it! - L. Little More

Very relaxed Experience No pressure and easy to work with. Will definitely recommend to friends and family. Everything from start to finish was a breeze and best experience I No pressure and easy to work with. Will definitely recommend to friends and family. Everything from start to finish was a breeze and best experience I have had buying a car More

Great experience. Bought a 10 month old used Challenger T/A. My salesperson, Andre, was always quick to reply, professional and helpful and was truly a joy to work with Bought a 10 month old used Challenger T/A. My salesperson, Andre, was always quick to reply, professional and helpful and was truly a joy to work with. Randy the used car manager was also a pleasure to work with and I got the car for alot less then what other dealers were selling for. Would highly recommend. Brian More

Professional and Nice Bought a new Ram truck. The process was painless because of their great style of customer service. Scott and Michael went beyond to make sure my exper Bought a new Ram truck. The process was painless because of their great style of customer service. Scott and Michael went beyond to make sure my experience was a good one. Thank you Criswell Chrysler. More

Great Experience! From beginning to end Joe was very professional and extremely helpful. He answered any question I asked and went above and beyond with his excellent From beginning to end Joe was very professional and extremely helpful. He answered any question I asked and went above and beyond with his excellent customer service. At first when I was inquiring about this vehicle I thought it would not work out but Joe made it happen. I'm very happy with my experience at Criswell and will definitely recommend the dealership to anyone looking for a great vehicle and a nice place to do business. More

Excellent service start to finish! From the first time I walked in the door I was treated like a valued customer. Customer service seems, these days, not as high a priority as the botto From the first time I walked in the door I was treated like a valued customer. Customer service seems, these days, not as high a priority as the bottom line but I feel that Criswell of Thurmont has a focus on their customers wants and needs. I do recommend them! More

Great service Great Dealership to work with. Very professional sales staff that are very knowledgeable about the vehicles hey sell. Would highly recommend this deal Great Dealership to work with. Very professional sales staff that are very knowledgeable about the vehicles hey sell. Would highly recommend this dealership. Our sales rep made the experience enjoyable and easy to great the truck we wanted. More

Client-focused transaction Andre is undoubtedly the most client-focused sales person I have ever worked with. We dealt with him with a complicated trade in and the purchase of a Andre is undoubtedly the most client-focused sales person I have ever worked with. We dealt with him with a complicated trade in and the purchase of a used vehicle. He stayed late on a cold night to finish our process. His follow up was excellent and his ability to meet our needs was clear. I highly recommend working with Andre for your next vehicle purchase. More