Criswell Chrysler Dodge Jeep RAM of Thurmont

Best car buying experience by far I've ever had. Caring and professional staff.They made buying a vehicle easy, our satisfaction was a priority and professional staff.They made buying a vehicle easy, our satisfaction was a priority More

I was looking to get out of my Ford Escape for a while now, where I had a bad Sales and Service experience. Which made me nervous this go-round, but Kathryn and everybody else at Criswell were amazing. Ka now, where I had a bad Sales and Service experience. Which made me nervous this go-round, but Kathryn and everybody else at Criswell were amazing. Kathryn knew what I was looking for and price range, She was very patient with me as I fell in love with every vehicle I test drove. I can't believe it took me this long to trade up. Katherine has also been there when I have silly follow-up questions, had gotten back to me right away. The experience at Criswell was by far the best car buying experience I've been a part of. Also my service provider James has been wonderful, really takes the headache out of taking my car into the shop. I highly recommend Criswell to everybody I can talk to about it! More

Great Buying Experience! The buying experience and working with Joe at Criswell was great. He was very knowledgeable about the unlimited wrangler we were looking to buy. Took The buying experience and working with Joe at Criswell was great. He was very knowledgeable about the unlimited wrangler we were looking to buy. Took us through the process fluidly and the team was able to secure us a better financing interest rate than what we came in with. Would 100% buy from Joe and Criswell again! More

Excellent service! Love our new Jeep and we received great customer service! We will definitely go back for out next vehicle. Great selection and very good prices. Love our new Jeep and we received great customer service! We will definitely go back for out next vehicle. Great selection and very good prices. More

Best Car Buying Experience I live about 4 hours away from Criswell of Thurmont, and they had the truck I have been looking for. I worked with Scott Volway, he is and honest and I live about 4 hours away from Criswell of Thurmont, and they had the truck I have been looking for. I worked with Scott Volway, he is and honest and caring sales man. He knew I lived a far distance away so he texted me any pictures I asked for including additional things he noticed about the vehicle. He was always quick to respond and informative.There was no surprises when I made the long trip down. I felt very confident purchasing the truck with Scott, there was no hassle. Overall Great Experience with Scott and Mark, they did an Amazing job! More

Great service! Great price! We looked at a lot of dealers and a lot of vehicles online. It was worth the drive to MD from PA. and a lot of vehicles online. It was worth the drive to MD from PA. More

Everyone was super helpful and had a zero pressure environment from Kathryn. She really worked with me to help me get the vehicle I wanted even though circumstances changed twice. environment from Kathryn. She really worked with me to help me get the vehicle I wanted even though circumstances changed twice. More

Was told to drive down to make a deal on a used truck the night before, on my way into a 275 mile trip was told the truck was sold. Dont use this salesman or this dealership. Complete waste of time. Go anyw night before, on my way into a 275 mile trip was told the truck was sold. Dont use this salesman or this dealership. Complete waste of time. Go anywhere else!!! More

It was an awesome experience working with Mike! He was very professional, personable, and educational. Mike was not pushy and was able to answer all our questions. very professional, personable, and educational. Mike was not pushy and was able to answer all our questions. More

She is the most miserable person I have ever had to try to deal with. Takes 2 to 3 days to return a text or an email and when she does it with vague information. She doesn’t seem like she really cares abou to deal with. Takes 2 to 3 days to return a text or an email and when she does it with vague information. She doesn’t seem like she really cares about the customer and their concerns. More