Criswell Chrysler Dodge Jeep RAM of Thurmont

Excellent service! Love our new Jeep and we received great customer service! We will definitely go back for out next vehicle. Great selection and very good prices. Love our new Jeep and we received great customer service! We will definitely go back for out next vehicle. Great selection and very good prices. More

Best Car Buying Experience I live about 4 hours away from Criswell of Thurmont, and they had the truck I have been looking for. I worked with Scott Volway, he is and honest and I live about 4 hours away from Criswell of Thurmont, and they had the truck I have been looking for. I worked with Scott Volway, he is and honest and caring sales man. He knew I lived a far distance away so he texted me any pictures I asked for including additional things he noticed about the vehicle. He was always quick to respond and informative.There was no surprises when I made the long trip down. I felt very confident purchasing the truck with Scott, there was no hassle. Overall Great Experience with Scott and Mark, they did an Amazing job! More

Great service! Great price! We looked at a lot of dealers and a lot of vehicles online. It was worth the drive to MD from PA. and a lot of vehicles online. It was worth the drive to MD from PA. More

Everyone was super helpful and had a zero pressure environment from Kathryn. She really worked with me to help me get the vehicle I wanted even though circumstances changed twice. environment from Kathryn. She really worked with me to help me get the vehicle I wanted even though circumstances changed twice. More

Was told to drive down to make a deal on a used truck the night before, on my way into a 275 mile trip was told the truck was sold. Dont use this salesman or this dealership. Complete waste of time. Go anyw night before, on my way into a 275 mile trip was told the truck was sold. Dont use this salesman or this dealership. Complete waste of time. Go anywhere else!!! More

It was an awesome experience working with Mike! He was very professional, personable, and educational. Mike was not pushy and was able to answer all our questions. very professional, personable, and educational. Mike was not pushy and was able to answer all our questions. More

She is the most miserable person I have ever had to try to deal with. Takes 2 to 3 days to return a text or an email and when she does it with vague information. She doesn’t seem like she really cares abou to deal with. Takes 2 to 3 days to return a text or an email and when she does it with vague information. She doesn’t seem like she really cares about the customer and their concerns. More

Horrible customer service! Personally worked w/Annette the Sales Manager, drove 2.5 hrs for a promised truck that she failed to tell us sold. the Sales Manager, drove 2.5 hrs for a promised truck that she failed to tell us sold. More

Criswell is a dealership with integrity and honesty, I have a Ram dealer 10 min from my house but I chose to drive 3 hours and do business with them.They were so kind to me and made my purchase a truly wo have a Ram dealer 10 min from my house but I chose to drive 3 hours and do business with them.They were so kind to me and made my purchase a truly wonderful experience.My salesman Joe sold me a Ram 5500 chassis dump at a price that no one could touch and snapped the delivery together in 24 hours! He even drove a half hour to pick me up from a rental car location because I am from out of state. The finance manager Mark is extremely knowledgeable and had me finished in 20 minutes! What nice people. Thank you Joe & Mark More

The only place to shop a vehicle Joe and Mark provided excellent service. We had certainly a very smooth experience with them. They always answer your questions in full and great deta Joe and Mark provided excellent service. We had certainly a very smooth experience with them. They always answer your questions in full and great detail. They address your concerns and help you with exactly what you need. Wherever you are in the US just get in touch with them. You will end up having great deals and great service. More