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Criswell Chrysler Dodge Jeep RAM of Thurmont
Thurmont, MD
225 Reviews
Welcome to Criswell Chrysler Dodge Jeep & RAM of Thurmont, a new and used dealership near Frederick County and Hagerstown, MD offering a large selection of Chrysler Dodge Jeep & RAM cars, trucks, and SUVs. We are proud to serve drivers from all over the Frederick County area from Hagerstown, Taneytown, Smithsburg, Westminster & Frederick, MD to Greencastle & Gettysburg, PA. Our dealership is committed to maintaining excellent customer service and care at all times in all departments from sales, to service, to finance. We offer a great selection of new & used Chrysler Dodge Jeep & RAM models like Wranglers, Chargers and Pacificas. We also offer Grand Cherokees, Durangos and RAM 1500 models for our Frederick County Chrysler Dodge Jeep & RAM shopper. Visit Criswell Chrysler Dodge Jeep & RAM of Thurmont or check out our online inventory today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 225 reviews
June 19, 2020
Isabel is a Rockstar I have bought many cars and no one has delivered such exceptional service and communication like Isabel. I loved her follow up and her desire to get m I have bought many cars and no one has delivered such exceptional service and communication like Isabel. I loved her follow up and her desire to get me the vehicle. More
by CHAD.JONES
Employees Worked With
Isabel Borsum
May 13, 2020
Patience was appreciated! We just bought a 2018 Hyundai Santa Fe from Mike. We drove 90 minutes one way because they had the car we were looking for. Due to Covid we did all We just bought a 2018 Hyundai Santa Fe from Mike. We drove 90 minutes one way because they had the car we were looking for. Due to Covid we did all the paperwork/negotiating in advance so we didn't spend much time at the dealership at all. Mike C. was very patient as we worked through all the specs on the SUV and the final pricing. My husband is VERY detailed so I appreciate Mike's patience in dealing with 100 questions. Mike was not pushy and I would definitely buy another car from him again. More
by 7424kendra
Employees Worked With
Mike Chuckerel, Rick Baker
May 12, 2020
Buying a Jeep from Criswell Mike was an awesome salesman to work with.. He made the whole car buying experience very pleasurable. and will probably be buying my next car from hi Mike was an awesome salesman to work with.. He made the whole car buying experience very pleasurable. and will probably be buying my next car from him. More
by Gene
Employees Worked With
Mike Chuckerel
May 12, 2020
This has been the most pleasant experience I've had with a car dealership in my 51 years. I could not recommend them more. I will be singing their praises to anyone I know looking to purchase a vehicle. You a car dealership in my 51 years. I could not recommend them more. I will be singing their praises to anyone I know looking to purchase a vehicle. You are doing yourself a disservice if you don't consider Criswell Chrysler, Dodge, Jeep, RAM of Thurmont. More
by jymsled
Employees Worked With
David Pintzow, Rick Baker
May 03, 2020
Work Truck back to work Once I decided to "pull the trigger" on the work truck, Joe and Rick pushed the process through so the work truck our company purchased could get back Once I decided to "pull the trigger" on the work truck, Joe and Rick pushed the process through so the work truck our company purchased could get back to work. The e-signature process worked flawlessly and I was able to pick up the truck and be on my way in less than 20 minutes. More
by Jeff LaRoche
Employees Worked With
Joe Jacobs, Rick Baker
April 21, 2020
Great Experience After scanning the internet for the perfect Wrangler, I found a brand new one already customized the EXACT way I wanted it. Problem is, I live in Conn After scanning the internet for the perfect Wrangler, I found a brand new one already customized the EXACT way I wanted it. Problem is, I live in Connecticut. No problem for Kathryn. Within a week of my first call, she had my Jeep delivered to my door over 5 hours away. Couldn't ask for anything more. More
by Happy Customer!!
Employees Worked With
Kathryn Bitter
April 15, 2020
"Satisfied" The best dealership I've had the pleasure of doing business with. Transparent with no hidden fees hidden in the contract. My salesman Mike Chuckerel w The best dealership I've had the pleasure of doing business with. Transparent with no hidden fees hidden in the contract. My salesman Mike Chuckerel was very professional and customer oriented. Thumbs up to Rick Baker for finalizing the deal. More
by awilkins
Employees Worked With
Mike Chuckerel, Rick Baker
April 07, 2020
Was referred to Criswell by a co-worker. Prob the biggest game players and tricksters I’ve ever dealt with. Avoid and track down a better dealer game players and tricksters I’ve ever dealt with. Avoid and track down a better dealer More
by JBeck
Employees Worked With
Trent Thomas, Annette Painter
March 31, 2020
pleasant The salesman was knowledgeable of the product and helped me figure out what I wanted in my new jeep. And the staff is not pushy what so ever. My hus The salesman was knowledgeable of the product and helped me figure out what I wanted in my new jeep. And the staff is not pushy what so ever. My husband said that it was the fastest delivery he ever has been through and he is not a patient man :) More
by thrasa
Employees Worked With
David Pintzow
March 10, 2020
I had a fantastic experience in a state of the art dealership. Isabel and Annette did everything that they could to make sure I walked away happy with everything that I wanted. 10/10 would work with t dealership. Isabel and Annette did everything that they could to make sure I walked away happy with everything that I wanted. 10/10 would work with them again. More
by codycmoran
Employees Worked With
Annette Painter, Isabel Borsum, Rick Baker
