Criswell Chrysler Dodge Jeep RAM of Thurmont

Isabel was totally great to work with on the purchase of my Ram 3500. She is very knowledgeable regarding the Heavy Duty trucks and was TOTALLY accomodating. She delivered my truck to my house and drove my my Ram 3500. She is very knowledgeable regarding the Heavy Duty trucks and was TOTALLY accomodating. She delivered my truck to my house and drove my trade back to the dealership. OUTSTANDING....! I highly recommend her to anyone in the market for a vehicle!! More

Isabel was great to deal with from start to finish. Really impressed with how she handled the fact we couldn’t make our mind up. We had called about a particular stock number, did all the leg work and Really impressed with how she handled the fact we couldn’t make our mind up. We had called about a particular stock number, did all the leg work and we were getting ready to sign the documents, then I checked one last time with my wife and she didn’t really want that Jeep. At this point I felt the need to call Isabel and apology to her for having her do all this work only to have us decide not to buy the Jeep, that wasn’t the end I had to let her know we really wanted to buy the other Firecracker Red Rubicon JLU,, really impressed with professionalism, she didn’t even think twice and we ended putting the deal together on the “right JEEP”, most people would have wrote us off I believe. The JEEP has to be transported 10 hours away because of COVID and Isabel made that happen seamlessly. She kept me up to date on the whole process right up to the end when I called to let her know my JEEP had arrived safely in Maine!!! When we get ready to trade in a couple years we will be buying from Isabel again. The few kinks we had with dealership she helped get me through, which was a big plus also. More

Isabel went above and beyond with our purchase of a Jeep Wrangler for my husband’s 50th birthday. Her ongoing efforts exceeded our expectations! She is very pleasant, effective, reasonable and simply amazin Wrangler for my husband’s 50th birthday. Her ongoing efforts exceeded our expectations! She is very pleasant, effective, reasonable and simply amazing and we already started recommending her to our friends. thank you to Isabel, Chris Love who helped with expedited seat installation, and the rest of the Criswell crew for a great experience. Best, Laurence & Ronald. More

Went into Jeep to just look at vehicles and get an idea of what I wanted in a few years and ended up walking out with a new car, Isabel was very informative and made me feel very comfortable throughout the of what I wanted in a few years and ended up walking out with a new car, Isabel was very informative and made me feel very comfortable throughout the entire buying process! More

Stacey was the best! Great personality, great sense of humor, and fun to work with. Love my new used truck. It checked off all the boxes for me. Thanks Stacy! humor, and fun to work with. Love my new used truck. It checked off all the boxes for me. Thanks Stacy! More

The overall experience was really great. Beth was really polite from start to finish. Rick Baker was great as well and he worked really hard to get me a good interest rate. I received a really great price o polite from start to finish. Rick Baker was great as well and he worked really hard to get me a good interest rate. I received a really great price on a new Dodge Charger Scat Pack and would definitely recommend Criswell Chrysler Dodge Jeep RAM of Thurmont! More

Isabel is a Rockstar I have bought many cars and no one has delivered such exceptional service and communication like Isabel. I loved her follow up and her desire to get m I have bought many cars and no one has delivered such exceptional service and communication like Isabel. I loved her follow up and her desire to get me the vehicle. More

Patience was appreciated! We just bought a 2018 Hyundai Santa Fe from Mike. We drove 90 minutes one way because they had the car we were looking for. Due to Covid we did all We just bought a 2018 Hyundai Santa Fe from Mike. We drove 90 minutes one way because they had the car we were looking for. Due to Covid we did all the paperwork/negotiating in advance so we didn't spend much time at the dealership at all. Mike C. was very patient as we worked through all the specs on the SUV and the final pricing. My husband is VERY detailed so I appreciate Mike's patience in dealing with 100 questions. Mike was not pushy and I would definitely buy another car from him again. More