183 Reviews of Criswell Chevrolet - Service Center
The best, always does what she can to make sure I have a good service experience. I seek her out when scheduling service. good service experience. I seek her out when scheduling service. More
I have bought 5 vehicles from Criswell Chevrolet througout the years. Never had an issues with getting service or warranty work done. I ordered and purchased my 2023 C8 corvette from them 9 months a througout the years. Never had an issues with getting service or warranty work done. I ordered and purchased my 2023 C8 corvette from them 9 months ago. Then brought my Vette in since clear layer was peeling off of head light. Clearly it was a manufacture defect, which is why I had no issue with them taking pictures of defect area. They two ours later received a text stating that Chevy declined to fix with no reason. However, Dina in Service made some magic happen. Her service managers looked at my issue and said they wil take care of it. I will ABSOLUTELY continue to purchase my vehicles from Criswell Chevrolet. Thank you Dina and to your service managers. Joe P. More
Called and left messages and emails about the service department problem. no call back that is not good service department problem. no call back that is not good service More
Corwin Peña is a great Service Manager! Since I have been bringing my GMC Acadia to Criswell, he has always been courteous, professional, greets you with a smile, and makes certain that my Since I have been bringing my GMC Acadia to Criswell, he has always been courteous, professional, greets you with a smile, and makes certain that my vehicle service needs have been met. He keeps you updated on the progress of your vehicle while there and makes your experience at Criswell a pleasant one. I'm glad to have my vehicle service taken care of by Corwin! 👍🏾 More
I want to thank you Dina Bartolomeo for stepping in and helping me. I would like to acknowledge your immense professionalism, consideration, and integrity. Thank you so much for being there. helping me. I would like to acknowledge your immense professionalism, consideration, and integrity. Thank you so much for being there. More
Another amazing experience with the Service Department at Criswell Chevrolet. Dina Bartolommeo is very knowledgeable and responsive to all my concerns, she kept me well informed of the process of work on my Criswell Chevrolet. Dina Bartolommeo is very knowledgeable and responsive to all my concerns, she kept me well informed of the process of work on my vehicle. A+++ Service. Thank you, Mike Snyder More
Several months ago, someone rear ended my new Corvette. The damage looked cosmetic and so I was referred to a dealer in Fairfax, who spent two months with the car collecting dust, only to tell me that when The damage looked cosmetic and so I was referred to a dealer in Fairfax, who spent two months with the car collecting dust, only to tell me that when they removed the bumper, they couldn’t touch it due to carbon fiber damage. After a lot of research, I found Criswell could handle all the damage, and I called them… Luckily, speaking to a gentleman named Matthew Tate in the body shop. He immediately struck me as exceedingly knowledgeable, energized, and enthusiastic; he reassured me that all would be well. Thanks to him and his thorough understanding of how to navigate the insurance gauntlet, I have my car back in impeccable shape. The team at Criswell did a fantastic job, thee car looks like new! But again, a very special shout out to Matt, who shepherded me through the process, and without whose help this quite simply would not have been done correctly, as I am sure I would’ve gotten short changed by the insurance company. His communication with both the insurance company and myself was thorough and nonstop. Thanks so much to everyone at Criswell! Matt, thanks to you I am now a walking, talking advertisement for Criswell! More
Warranty work: Regarding my new-to-me red 2017 Corvette Grand Sport, Dina did an incredible job dealing with my extended Tire and Wheel Warranty Company! She kept me in the loop during the length Corvette Grand Sport, Dina did an incredible job dealing with my extended Tire and Wheel Warranty Company! She kept me in the loop during the lengthy process. Dina was always polite and professional throughout. I was glad she was my Service Professional on this one and will definitely be back based on my amazing experience with her! She knew exactly what to do when dealing with this extended Warranty Company, requested pictures/videos, and their Claims Adjuster. I was truly blessed to have her on this fully-covered, expensive replacement. If something like this ever occurs in the future with my C7GS, I pray that she will act in the same capacity for me - she was that good! Please continue to keep up the stellar work Dina! I appreciate it and you more than you know…Chad from MoCo 20904 (a loyal new Corvette customer!) More
I have been a customer of Criswell Chevrolet through 2 vehicles, over a 6 year period and always receive superb servíce from Dina. I am impressed with her knowledge and assistance through the process. Sh vehicles, over a 6 year period and always receive superb servíce from Dina. I am impressed with her knowledge and assistance through the process. She goes above and beyond. Additionally, it had been quite some time that I was over on the sales side and Joey Ryell, my new car salesman from almost 4 years ago recognized me right away and checked in to make sure my experience on service side was going ok. All around a very positive experience. Highly recommend both teams. More