Criswell Chevrolet - Service Center

Great customer service Had my car in for a standard oil change, in sorry of draining, they stripiped the threads on the drain plug. Criswell completely replaced the oil pan Had my car in for a standard oil change, in sorry of draining, they stripiped the threads on the drain plug. Criswell completely replaced the oil pan under warranty and provided me a courtesy vehicle for the duration of the repair. Very happy with the service provided by Joe and Dina. More

STAY AWAY!!! STAY AWAY! Specially service center! Dealer service is expensive and there mechanics are not qualified. I was buying a car from a private owner and STAY AWAY! Specially service center! Dealer service is expensive and there mechanics are not qualified. I was buying a car from a private owner and took the car there to get multipoint insepection. They passed the multipoint inspection so I decided to buy the car and then after one week I found a leak. Took it to another dealer to find three different leaks in the car. Most likely they did not even put the car on the lift. They denied that there were leaks when they checked the car where the other dealer told that this leak is been there for sometimes. Then they quoted me 2200$ to fix the issue where both rockvile chevy and fitz chevy quoted me 1500$. More

Outstanding customer service During the entire process of having my car diagnosed, worked on and completed I knew step by step everything that was going on. I am very involved whe During the entire process of having my car diagnosed, worked on and completed I knew step by step everything that was going on. I am very involved when it comes to spending lots of money and Joe Guzman was extremely nice about keeping me in the loop. When it came down to me paying for all the hard work everyone had done on my car he let me take over his office for about 30 mins making sure I had all the sufficient funds needed. I love Criswell Chevy I bought my car here and have come here for every single piece of work on my car. Joe was super nice making sure he could get me the best price possible and he did. I will always get my Chevy worked on at Criswell Chevy. More

Great customer service Emma helped me schedule an appointment to bring my car in and went over all my concerns with me when I dropped off the car. She's very patient and tho Emma helped me schedule an appointment to bring my car in and went over all my concerns with me when I dropped off the car. She's very patient and thorough. Checked to see if something that came up in my multi point inspection would be covered by my warranty. I also got a ride from the shuttle to my job and a ride back to the dealership from the metro the next day. Both drivers were very kind and professional. The cashier was also great - I wanted to use a coupon that I forgot to give Emma when I dropped off the car. This required getting someone else to apply the discount and re-print the invoice. Not a huge deal, but something that could've easily annoyed someone after a long day. The cashier remained calm and was very helpful. The whole experience was great. I'm glad I bought my car through them and hope to keep receiving the excellent customer service. More

Excellent service Both Dina and Mark were awesome . They took care of my issue with my 2016 Camaro in a timely manner. If you want it done right the first time go to Both Dina and Mark were awesome . They took care of my issue with my 2016 Camaro in a timely manner. If you want it done right the first time go to Criswell. More