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Criswell Chevrolet

Gaithersburg, MD

4.7
2,147 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,147 reviews

July 29, 2019

Great customer service Great experience with Chip as my salesperson and explained the sales process. Was very helpful in sending pictures of cars on the lot. Very happy with More

by Pbandjam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip Bozga
Jul 30, 2019 -

Criswell Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

July 26, 2019

Repeat Customers For Life As we've come to expect: seamless, friendly, professional and hassle-free. Criswell and the staff there do an excellent job and we've come back to buy More

by J_Luther
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominique Vattuone, Steve Krantz
Jul 29, 2019 -

Criswell Chevrolet responded

Congratulations on your new car! We appreciate you highlighting the outstanding work of our team.

July 23, 2019

Long term sales I have been working with Barry for approx. 18 years so far at Criswell and have purchased between 25-30 vehicles over the years both for our company a More

by LCI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Lucey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Criswell Chevrolet responded

Thank you so much for your continued relationship with Criswell! We are very happy to hear that you have found a salesman you can trust in Barry! We look forward to working with you again at your next visit.

July 21, 2019

fantastic, satisfying and enjoyable Mike is a pleasure to deal with. His experience and knowledge of Corvettes is impressive and made the ordering of my 2019 Grand Sport convertible a More

by Ron F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Furman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2019 -

Criswell Chevrolet responded

Thank you so much for taking the time to share your story with us! We are thrilled to hear that Mike was able to help you get exactly what you were looking for!

July 21, 2019

Great dealership to work with Mario Adams was very helpful in my purchase of a 2012 Jeep. He went over and above to make sure all my questions were answered and was very detailed More

by Siejohunt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2019 -

Criswell Chevrolet responded

Thank you ! We are so pleased to hear that our team provided you with a recommendation worthy experience. We look forward to working with you again for all of your future automotive needs.

July 20, 2019

Very professional Everyone was very courteous, very helpful, explained everything so you could understand what everything was about. they were always askiyif there wa More

by Helane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hassan in finance
Jul 23, 2019 -

Criswell Chevrolet responded

Thank you so much for taking the time to post these kind words for our team. We are very happy to hear that you found our team to be helpful, knowledgeable, and kind.

July 19, 2019

Extremely satisfied I bought a ‘17 Hyundai Elantra from Criswell, 7/18/19. Had the pleasure of meeting and working with Chip. His quiet demeanor and confidence only solid More

by sepiaspruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip Bozga
Jul 23, 2019 -

Criswell Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us and we are pleased that your visit with Chip reflected this! If you have any further questions, please do not hesitate to reach out to any of our team members. We're always happy to help!

July 17, 2019

The Perfect Combination - Great Deal, Dealer and Salesman! Thank you Anthony Vattuone and Criswell Chevrolet for an AWESOME car buying experience! I could not be happier with Anthony and Criswell - another fa More

by Joe Hill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2019 -

Criswell Chevrolet responded

Congratulations on your new car! We value your continued relationship with Criswell and are pleased that our team could help you to have an excellent car buying experience!

July 17, 2019

Very accommodating! My husband and I posed a bit of a challenge as we bought our vehicle from two states away, however, Chip made the transaction seamless. Thank you Chip More

by vanwhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip Bozga
Jul 19, 2019 -

Criswell Chevrolet responded

Thank you! We are so happy to hear that Chip helped you to have a stress free, successful purchase! If you have any further questions, please don't hesitate to reach out to any of our team members.

July 15, 2019

After sales and care I left a stellar review for this dealership when I had a great sales experience. However the after sales experience has been probably the worst I’ve More

by sean.kirkpatrick.963
Customer Service
Recommend Dealer
No
Employees Worked With
Mike Cohen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2019 -

Criswell Chevrolet responded

We are sorry to hear that after having a great sales experience several years ago with our team, you are not happy with the coverage decision of the warranty company. We hope that this decision does not discourage you from choosing Criswell again for your future automotive needs.

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