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Criswell Chevrolet
Gaithersburg, MD
2,147 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,147 reviews
August 09, 2019
GM Warranty Fraud Took my 2016 Colorado there for the well known transmission shudder. After few days I picked it up was told by the service advisor that the mechanic r Took my 2016 Colorado there for the well known transmission shudder. After few days I picked it up was told by the service advisor that the mechanic road tested the truck and could not duplicate the issue i described and for which there are numerous TSBs out regarding the shudder. problem was the drop off mileage and pickup mileage were identical. They never drove the truck. They just lied about road testing it. More
by colorado
Employees Worked With
mike smith, unknown
August 08, 2019
Great Customer Service ! Overall great experience from beginning to end. Chip was very helpful and patient along the whole process and made sure to answer all of our questions Overall great experience from beginning to end. Chip was very helpful and patient along the whole process and made sure to answer all of our questions. More
by Adm
August 07, 2019
Chip was great. Chip was great throughout the whole process. He continued to answer questions after my purchase. Very happy with everything. Highly recommend this Chip was great throughout the whole process. He continued to answer questions after my purchase. Very happy with everything. Highly recommend this dealership and salesperson. More
by Qwertyuuip
Employees Worked With
Chip Bozga
August 03, 2019
First Corvette Great experience at Criswell and I have to thank Mike Furman for that. I traveled 3hrs to the dealership and was on the road within an hour on my way Great experience at Criswell and I have to thank Mike Furman for that. I traveled 3hrs to the dealership and was on the road within an hour on my way home. Mike had everything ready for me, nothing but the best here. Highly recommend Criswell and Mike! More
by Jack S.
Employees Worked With
August 02, 2019
straight forward dealer no games . quick deal. great sales consultant straight forward dealer no games. spent a lot of time going over the features great experience . quick deal. great sales consultant straight forward dealer no games. spent a lot of time going over the features great experience More
by flolinn47
Employees Worked With
August 02, 2019
Good support from Chip! reactive to my questions, looking for solutions with a customer focus & mindset. Making to transaction as easy as possible. Great support the followin reactive to my questions, looking for solutions with a customer focus & mindset. Making to transaction as easy as possible. Great support the following days as well. thank you More
by bbaobab
Employees Worked With
Chip Bozga
August 02, 2019
Another one Bought like 4 cars from Peter. Good guy and works for you. I don’t always know exactly what I want but he will point you in the right direction. Peter Bought like 4 cars from Peter. Good guy and works for you. I don’t always know exactly what I want but he will point you in the right direction. Peter can sell you anything Criswell sells too. More
by Rory DeShano
Employees Worked With
August 01, 2019
Best car buying experience ever! Chip did a fantastic job answering my questions and making the buying and trade-in process as quick and smooth as possible. He is patient, knowledgeab Chip did a fantastic job answering my questions and making the buying and trade-in process as quick and smooth as possible. He is patient, knowledgeable, and defies all stereotypes of car salesmen... honest, direct, and did not try to change my choices. I highly recommend him! More
by CW
Employees Worked With
Chip Bozga
August 01, 2019
Excellent knowledge and follow through My husband and I have purchased two vehicles from Russell at Criswell. We have a high regard for him because he makes himself available, has superior My husband and I have purchased two vehicles from Russell at Criswell. We have a high regard for him because he makes himself available, has superior knowledge of the cars he sells and is easy to work with. We are ready to purchase our next vehicle and plan to have Russell be our salesman. More
by dmhorst
Employees Worked With
August 01, 2019
Fantastic experience with my 2019 Corvette Stingray After completing a ton of research and contacting multiple dealerships, I was lucky enough to speak with Russell. Not only did he beat Kerbeck and Ma After completing a ton of research and contacting multiple dealerships, I was lucky enough to speak with Russell. Not only did he beat Kerbeck and Macmulkin price wise, his customer service was fantastic. He was available via text all day and was prompt with his responses. As an out of state buyer, he made the process painless and quick. He has gained a life long customer. More
by PRudnick
Employees Worked With
