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Criswell Chevrolet

Gaithersburg, MD

4.7
2,147 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,147 reviews

August 26, 2019

Excellent experience Factory ordering my first Corvette Not being able to find a Corvette Grand Sport even close to the specs that I wanted with a 7 speed manual, I decided to place a Factory order to get More

by Michael O.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Furman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Krantz
Sep 01, 2019 -

Criswell Chevrolet responded

Thank you so much for taking the time to share your story with us. We are thrilled to hear that you found Mike to be so knowledgable and helpful. If you have any further questions, please do not hesitate to reach out. We're always happy to help!

August 25, 2019

Great experience Mario is the best. Great experience and customer service. We were reluctant and the beginning but Mario did help us a lot and guided us throughout th More

by Carecinos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2019 -

Criswell Chevrolet responded

Thank you so much for taking the time to provide us with this outstanding review! Enjoy your new car and don't hesitate to reach out to any of our team members if you have any further questions.

August 24, 2019

Well worth the trip! My boyfriend & I flew from Indiana to come look at a 2018 ford raptor. To say we were impressed is a understatement. Peter Eaton took wonderful care o More

by Jessie Minneman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2019 -

Criswell Chevrolet responded

Thank you Jessie! We always love to hear from customers who are so happy with their new vehicle! We appreciate that you took the time to let us know that Peter made the process easy for you.

August 20, 2019

Excellent Customer Service Mike Furman is A true professional with superlative attention to his customers! He was attentive, patient and listened to all of our questions. Thank More

by Paul & Kathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Furman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2019 -

Criswell Chevrolet responded

Paul and Kathy, thank you so much for taking the time to post this kind review! Enjoy your new car and don't hesitate to reach out if you have any further questions.

August 20, 2019

Great car buying experience! Mike Furman is the guy to see if you plan on purchasing a new Corvette. Today I purchased a 2019 Grand Sport from Mike. The entire process went smoo More

by sthesing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Furman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Krantz
Aug 21, 2019 -

Criswell Chevrolet responded

Congratulations on your new car! We appreciate you taking the time to offer this review and let us know that our team helped to make everything go smoothly.

August 20, 2019

Professionalism At It Best Mr. Furman has be a learning experience for me. With his knowledge of what he sells, he has made it a lot easier for me to understand More

by Oneeyedog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Furman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Krantz
Aug 21, 2019 -

Criswell Chevrolet responded

Super! It is nice to hear that you found Mike to be knowledgable and helpful! If you have any further questions, please do not hesitate to reach out to any of our team members. We're always happy to help!

August 15, 2019

Amazing service Mario is the best If you come to this location and don’t ask for Mario you are making a huge mistake. He is a top car salesman and won’t sell anything to you without a More

by Tommysantucci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2019 -

Criswell Chevrolet responded

Congratulations on your new car! We are so very pleased that Mario helped you to have a superior purchasing experience.

August 13, 2019

2019 Corvette GS Purchase Mike Furman is the absolute best! He was highly recommended by two of my friends when I began thinking about buying a Corvette. His knowledge and expe More

by Il Rosso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Furman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Krantz
Aug 16, 2019 -

Criswell Chevrolet responded

Thank you so much for sharing your story with us. We are ecstatic that Mike was able to help you have such an exemplary purchase experience!

August 13, 2019

Eat crap attitude. I Purchased vehicles from all over the country and I put deposits on vehicles and or purchased them over the phone and have them delivered. I could do More

by Rocko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chip Bozga
Aug 21, 2019 -

Criswell Chevrolet responded

We are so sorry to hear that your recent interaction with our team was disappointing. We strive to ensure that every customer is 100% satisfied and we are sorry that this was not the case for you. We do appreciate your feedback as it will allow us to investigate areas that may need improvement. If there is anything further we can do to assist your in the future, please do not hesitate to reach out to any of our team members.

August 12, 2019

A Blessing in Disguise I walked in just to test drive, and Mario Adams made it possible for me to get a car. He went through extreme measures to make sure that I was happy a More

by Kewil59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2019 -

Criswell Chevrolet responded

Thank you! It is always nice to hear from such an enthusiastic customer!

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