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Criswell Chevrolet

Gaithersburg, MD

4.7
2,147 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,147 reviews

September 13, 2019

Peter Eaton is the man! Peter makes car buying stressfree and a breeze. I was in and out within an hour with a brand new car. I will be referring anyone who asks to Peter at More

by Nickmussolino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

Criswell Chevrolet responded

Thank you so much for this stellar review and your willingness to recommend Criswell to your friends and family!

September 12, 2019

Impossible situation solved by Peter Eaton! I had a wonderful experience buying a used car from Peter Eaton at Criswell Chevrolet. He was recommended by a close friend and helped me through an a More

by Cleaverland77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2019 -

Criswell Chevrolet responded

Thank you so much for this exceptional review! We are thrilled to hear that Peter was able to help you out of this situation and provided you with a recommendation worthy purchasing experience.

September 09, 2019

Peter was the man My family has a long history with Criswell Chevrolet. My Dad buys all his trucks there, my mom has purchased a car there. They had a used Honda Ody More

by sean2648
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2019 -

Criswell Chevrolet responded

Thank you so much! We appreciate the kind words for our team and are so happy that our team has been able to help out so many members of your family!

September 09, 2019

Mike Furman is the Corvette Ambassador This Is the 2nd brand new Corvette I have purchased from Mike. Both transactions were smooth, quick, fair, and painless. Dealing with Mike Furman a More

by Tony S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Furman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Bartolomeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Krantz
Sep 11, 2019 -

Criswell Chevrolet responded

Congratulations on your newest Corvette! We are thrilled to receive such an outstanding review, thank you!

September 08, 2019

Great experience Peter Eaton made our car buying experience wonderful. We communicated by email a few times before we decided to purchase our 2017 Jeep Renegade. He wa More

by JOCAMPO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2019 -

Criswell Chevrolet responded

Congratulations on your new Jeep! We're so happy to hear that Peter was able to provide you with an outstanding purchasing experience!

September 05, 2019

Horribly dishonest Damaged my vehicle while servicing it. Crooked Service Manager Danny Iriarte keeps trying to get the repairs paid for by my insurance, or vehicle “fix More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danny Iriarte
Sep 09, 2019 -

Criswell Chevrolet responded

Thank you for taking the time to provide us with this feedback. Comments such as yours allow us to investigate any areas of our processes that may need improvement as we strive to provide every customer with top notch service. We sincerely apologize that you were not satisfied with any of the resolutions to this issue that our team had proposed.

September 04, 2019

Best Dealership Experience Absolutely the best experience I have had at a dealership. Russell was incredibly helpful and quick. Straight to the point with no run around. Ever ha More

by Curtis U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2019 -

Criswell Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Enjoy your new car and don't hesitate to reach out if there is anything further we can do for you.

September 04, 2019

Buying at Chriswell was great My husband and I found the salespeople and staff to be friendly, respectful and helpful. We were surprised how quick it was to purchase a car. We ar More

by Kristin P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Witte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance department - I forget the employees name
Sep 11, 2019 -

Criswell Chevrolet responded

Wonderful! Thank you so much for this positive review! It's always nice to have the hard work of our team highlighted by happy customers!

August 30, 2019

Great from start to finish Buying a new car can’t be on anyone’s top 5 favorite things to do list. After the experience with Troy, Jason, Mike and everyone at Criswell Chevrol More

by Hink
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Witte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Yates
Oct 10, 2019 -

Criswell Chevrolet responded

Thank you so much for this kind review! We are very pleased to hear that our team was able to change your mind about the car buying experience! We look forward to working with you again in the future for all of your automotive needs.

August 29, 2019

Great buying experience! This was the quickest, least painful car buying experience we have ever had. Peter Eaton is a 23-year seasoned professional who shoots straight and a More

by novabuyer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2019 -

Criswell Chevrolet responded

Thank you so much for your willingness to recommend Criswell and Peter to others! We are very happy to hear that you had such an excellent car buying experience with our team and we look forward to working with you again for any future automotive needs.

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