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Criswell Chevrolet
Gaithersburg, MD
2,220 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,220 reviews
January 18, 2020
Purchased a Ford c-max Mario displayed great sales skills, if you ever need to purchase a vehicle he is your man. Very hospitable and got me everything I needed. Mario displayed great sales skills, if you ever need to purchase a vehicle he is your man. Very hospitable and got me everything I needed. More
by nathantweedy
Employees Worked With
January 18, 2020
Exceptional professional service Mário Adams was exceptional at all points. He provides the best services and matched us to a great car at a great value. His knowledge of cars and ser Mário Adams was exceptional at all points. He provides the best services and matched us to a great car at a great value. His knowledge of cars and services are top notch. His dedication and follow up to assure a satisfied customer is unsurpassed. I will return to him for my next car and recommend him to everyone. It’s so nice to be involved with someone who makes things work the way that it should when it works it’s best, thank you Mario, More
by Sandrabeane
Employees Worked With
January 17, 2020
Salesman Mario Adams was very nice and professional. I came in looking for a car when they were about to close shop for the day and they took me in as if they just opened. Very professional and personal I came in looking for a car when they were about to close shop for the day and they took me in as if they just opened. Very professional and personal I had a great experience with them. More
by Jutrus17
Employees Worked With
January 16, 2020
Worst Service Department I've Ever Had Experience With! I bought a 2016 Malibu in September, not even 3 months later the engine light came on. Took it in for service for the advisor to say that "leaves" wer I bought a 2016 Malibu in September, not even 3 months later the engine light came on. Took it in for service for the advisor to say that "leaves" were blocking the air flow to the engine. Never got a status call, had to call in myself numerous of times to find out what was the diagnosis, tired to charge me $160 for that bogus answer. {Mind you, I work in the service department at a different dealership not too far from here, that unfortunately do no service Chevys} The engine light came on right after I picked up my vehicle. I have been calling for the past couple of months to speak to the service director, they are never available or will "return" the call when they get a chance..... STILL waiting on a call back. Please hire knowledgeable advisors and techs. This place is ABSOLUTE garbage. More
by One Unhappy Customer
Employees Worked With
Aidan Uffelman
January 15, 2020
Mario was great. He was very professional and efficient. He responded right the way to our online inquiry and helped us thru the buying process with a very positive attitude. He responded right the way to our online inquiry and helped us thru the buying process with a very positive attitude. More
by Carmen Monroy
Employees Worked With
January 15, 2020
This dealership was great! They are thorough and help get you your car in a fast way. The salesman I worked with was kind and helpful. you your car in a fast way. The salesman I worked with was kind and helpful. More
by Isabellegiuffre
Employees Worked With
January 14, 2020
THE BEST CAR SHOP IN THE AREA My experience at Criswell was amazing. I found in this dealership a brand new Dodge Journey in perfect condition and at a very attractive price. My experience at Criswell was amazing. I found in this dealership a brand new Dodge Journey in perfect condition and at a very attractive price. Deserves special attention the service of employee Mario Adams. Mario is very attentive, friendly and dedicated to serving the customer in all their demands. I will definitely refer Criswell and Mario to all my friends who wish to buy a car here in the United States. Thanks so much Criswell Chevrolet and Mario Adams! More
by tiagofelix
Employees Worked With
January 11, 2020
Best Car Buying Experience Ever Both the sales and finance staff were excellent. I would highly recommend working with Mario Adams (Sales) and Rob Flowers (Finance) as they are bot Both the sales and finance staff were excellent. I would highly recommend working with Mario Adams (Sales) and Rob Flowers (Finance) as they are both true professional. Five Stars! More
by ksiwierka
January 04, 2020
I drove over 6 hours to purchase this Corvette. It was worth it. My experience was a professional, knowledgeable and friendly salesman.I would recommend this dealership and Mike Furman to anyone looking f worth it. My experience was a professional, knowledgeable and friendly salesman.I would recommend this dealership and Mike Furman to anyone looking for a great deal on a new Corvette. More
by Coach
January 04, 2020
The best experience you’ll ever have buying a car is with Mike Furman First Class service and knowledge make the buying experience very simple Mike Furman First Class service and knowledge make the buying experience very simple More
by Pino
Employees Worked With
