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Criswell Chevrolet
Gaithersburg, MD
2,147 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,147 reviews
November 06, 2019
Russell made this quick and easy and found the car I wanted!! Very knowledgeable and friendly!! I spent more than I thought I was going to, and was happy to do so wanted!! Very knowledgeable and friendly!! I spent more than I thought I was going to, and was happy to do so More
by Shawn Milsom
November 03, 2019
I have dealt with many sales consultants in my life. None have met my expectations as Russell has. He goes above and beyond to meet your expectations. Great person. Highly recommended! have met my expectations as Russell has. He goes above and beyond to meet your expectations. Great person. Highly recommended! More
by Agonzalez
Employees Worked With
November 02, 2019
I was recently interested in a Yellow Grand Sport Corvette and had been in touch with Peter Eaton. I stopped by the dealership unannounced and Peter was out making a delivery. Kerry assisted me whi Corvette and had been in touch with Peter Eaton. I stopped by the dealership unannounced and Peter was out making a delivery. Kerry assisted me while locating Peter. Kerry is a stand up TEAM PLAYER that made sure that I received any information requested to insure that if I decided to make a purchase, that I was Peter's customer. I later met with Peter and he has been very instrumental in assisting me with choosing my next Corvette purchase..Kudos to both salesman and thank you for all the assistance I received from both. More
by Swmonaharley
Employees Worked With
November 01, 2019
It was a pleasure buying from Criswell. Our salesperson was great. It took very little time to finish the process. And a kudos to financing. Thanks Chip was great. It took very little time to finish the process. And a kudos to financing. Thanks Chip More
by Domingo
October 30, 2019
Great dealership, I have purchased 3 cars from here. I just purchased a 2019 Suburban from Peter Eaton and working with him has always been a joy. He provides great customer service, and gets me every s I just purchased a 2019 Suburban from Peter Eaton and working with him has always been a joy. He provides great customer service, and gets me every single feature I want in a car. I am always really picky about features and Peter listens to all my needs and delivers everytime! More
by davidpalmer00
Employees Worked With
October 23, 2019
AWESOME Peter Eaton is a great salesman all the way around. He's not pushy, He listens, he gives his opinions, and makes the transaction as smooth as possibl Peter Eaton is a great salesman all the way around. He's not pushy, He listens, he gives his opinions, and makes the transaction as smooth as possible. A lot of people around me go to Peter just to have a smooth and trust worthy experience. More
by Stacey
Employees Worked With
October 22, 2019
Smooth Transaction I am an out of state buyer and Peter was great to deal with for our preowned purchase. He was responsive to my questions and very good follow up. Wh I am an out of state buyer and Peter was great to deal with for our preowned purchase. He was responsive to my questions and very good follow up. When my son and I arrived, we were warmly greeted and given the keys to take a test drive before completing the purchase. Car was detailed and spotless. All pricing agreed to before the transaction was honored with no pressure for add ons (finance office did discuss extended warranty but I had asked for pricing beforehand). Bottom line: highly recommend. More
by Tom S.
October 21, 2019
Customer Service and Personal Skills Hello, Used Car Sales was Kerry Hughes and the Account Rep Rob Flowers . Where Great!! Wonderful. They helped me through the process and never mad Hello, Used Car Sales was Kerry Hughes and the Account Rep Rob Flowers . Where Great!! Wonderful. They helped me through the process and never made me feel as if I didn't belong there trying to get this car I wanted so much. I bought a 2015 Camaro and I was soooo! happy how everything went. Even the Accountant Mr. Rob Flowers. But, he was Wonderful too!!. I would send and sent all my friends to come to this dealership and check them out. I also told my friends, it might have been out of my way. But, it was worth every mile. Thank you soooo! much Mr. Kerry Hughes for your help on the emails and in person. I also wanted to give thanks, to Mr. Rob Flowers in Used Cars as well one of the Accountants there. Thank you sooo! as well More
by Cindy Jenkins
October 20, 2019
It was great We talked a lot on the phone and texted. He was always in-touched with me. The only way to communicate was through phone because I was so far away. Wh We talked a lot on the phone and texted. He was always in-touched with me. The only way to communicate was through phone because I was so far away. When I first got there he helped me right out. It was a a quick process and not painful More
by Troy
October 17, 2019
Great buying experience This dealership is over an hour from my house and since there is one closer I told them they had to not only earn my business but overcome the distanc This dealership is over an hour from my house and since there is one closer I told them they had to not only earn my business but overcome the distance. They did a great job. Very accommodating. More
by adavis408
