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Criswell Chevrolet

Gaithersburg, MD

4.8
2,220 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,220 reviews

March 09, 2020

Mario Adams is the best! Mario is the best sales advisor out there! He's super friendly and invested in you and your car buying experience! He guided us through the used car b More

by Rossfam5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2020 -

Criswell Chevrolet responded

Thank you so much for taking the time to share this wonderful review with us! We love hearing from our happy customers! We look forward to working with you again for all of your future automotive needs.

March 08, 2020

Fantastic Experience! David was awesome! He answered all of our questions and found a car that meet our needs and was within our budget. We will definitely be back to see D More

by mischelle.hauprich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Colella
Mar 09, 2020 -

Criswell Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

March 07, 2020

Great Experience Easiest car I have ever bought. Russel was amazing. He made sure I got every rebate and incentive I could possibly qualify for. I will be working wi More

by Patpont
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2020 -

Criswell Chevrolet responded

Congratulations on the purchase of your new vehicle. We are thrilled to hear that Russel helped to make this a 5 star experience! We look forward to working with you again when you are ready to purchase another vehicle!

March 01, 2020

Great experience The dealership had a great selection of vehicles. Richard was outstanding and answered all my questions. There was never any pressure to buy or upgr More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Beckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Criswell Chevrolet responded

Congratulations on the purchase of your new vehicle! We're so pleased to hear that our selection and professionalism exceeded your expectations!

February 28, 2020

I highly recommend Peter Eaton, he is a man of integrity, character and truly cares about his customers! I was highly impressed as Peter provided the best experience I have ever had from the moment we pulle More

by BobbiWithAnI
Recommend Dealer
Yes
Employees Worked With
Peter Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Criswell Chevrolet responded

Thank you for taking the time to post this outstanding review for Peter! We love hearing that you had a great experience with our team!

February 27, 2020

They told us that due to our credit scores they pulled, our monthly lease rate is higher. We got so worried but two weeks later when we applied for a loan for our house, we found out that our credit scores More

by ms
Recommend Dealer
No
Employees Worked With
Jason Witte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2020 -

Criswell Chevrolet responded

We apologize for any frustration caused by this interaction with our team. Your concerns have been shared with our team in an effort to improve the experience for all customers. We understand that our manager has already reached out to you but please don't hesitate to contact any of our team members if there is anything further we can assist you with.

February 25, 2020

Peter Eaton was our Sales Consultant. We had looked at many pre owned EV and Hybrid Vehicles before coming to Criswell. Had never really felt comfortable with the dealers we had visited. Peter was very lo More

by robhessman
Recommend Dealer
Yes
Employees Worked With
Peter Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2020 -

Criswell Chevrolet responded

Thank you so much for taking this time to let us know that Peter and the rest of the Criswell team provided you with a recommendation worthy experience! Enjoy your new Volt and please don't hesitate to reach out if there is anything further we can assist you with.

February 22, 2020

helpful with questions and eager not pushy to help. funny guy too ! ill deff keep him in mind when it comes to a corvette. thanks! More

by treeman2002
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Criswell Chevrolet responded

Excellent! We're so happy to hear that you had a great experience with Russell! Please don't hesitate to reach out if you have any further questions or when you are ready for that beautiful new Corvette!

February 20, 2020

Great Overall Experience My purchase experience with Mario Adams and Criswell Chevrolet was extremely pleasant, which isn’t always the case when buying a car. Mario was the ul More

by AKANick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Criswell Chevrolet responded

We always love hearing how much our customers love their new vehicles! Thank you for choosing Criswell for your automotive needs and thank you for taking this time to compliment our team on their hard work and professionalism.

February 18, 2020

Fui atendido por Jose Amaya quien me guio exelentemente con todo el proceso desde seleccionar el vehiculo que mas me combenia para mi y mi familia hasta el plan de mejor conmbeniensia yo recomiendo a el s More

by Caceres71
Recommend Dealer
Yes
Employees Worked With
Jose Amaya Morales
Feb 19, 2020 -

Criswell Chevrolet responded

We are thrilled to read that you had a great experience with Jose and the Criswell team! We look forward to working with you again for all of your future automotive needs.

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