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Criswell Chevrolet

Gaithersburg, MD

4.7
2,147 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,147 reviews

November 18, 2019

Dedicated Corvette Specialist I was in the market for a 2019 grand sport corvette and reached out to Mike via e-mail. Mike was very timely to respond (even on his day off) and a d More

by rewalt1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Furman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Krantz
Nov 20, 2019 -

Criswell Chevrolet responded

Thank you for your willingness to recommend Mike and the Criswell team to friends and family! We appreciate that you took the time to share your story with us and look forward to working with you again for any future automotive needs!

November 16, 2019

Mike is an excellent salesperson. This is my third lease with Mike and I can't say enough about how confident I am in him and the Criswell family. He is helpful and professional and he More

by Lisabeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Furman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I am not sure who helped me in the finance office but 5 Stars too!
Nov 18, 2019 -

Criswell Chevrolet responded

Lisabeth, thank you so much for taking the time to provide Mike and the rest of the Criswell team with this stellar review! We appreciate your continued relationship with Criswell and look forward to meeting all of your automotive needs in the future.

November 15, 2019

New Impala I recently purchased a new Chevy Impala from Mike Furman at Criswell Chevrolet. Mike did an amazing job of explaining the car's features and answerin More

by tgold5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Furman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Bartolomeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Criswell Chevrolet responded

Congratulations on your new Impala! We are very pleased that you found Mike to be knowledgeable, friendly, and informative!

November 14, 2019

Fantastic Experience I was referred to Mike by two individuals that did not know each other, but highly recommended Mike. Mike asked me questions to understand what I was More

by jmaess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Furman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Criswell Chevrolet responded

Thank you so much for taking the time to highlight the professionalism, knowledge, and friendliness of Mike Furman. We are very happy to hear that he was able to help you find exactly what you were looking for. Thank you again for choosing Criswell for your automotive needs.

November 14, 2019

First Class Operation I called about a particular used Corvette C7 Z/06 and spoke to Chip. When I arrived at the dealership it was cleaned up front and center, standing ta More

by robertperry3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip Bozga
Nov 18, 2019 -

Criswell Chevrolet responded

Outstanding! Thank you so much for this excellent review for our entire team at Criswell. We are ecstatic that they were able to help you find just the right vehicle and get you back out on the road quickly!

November 12, 2019

Excellent Service Wife purchased a 2019 Acadia from Peter. Great gentleman to deal with, completely up front about everything. Enjoyable experience and took care of all More

by WHigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2019 -

Criswell Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

November 12, 2019

Totally Satisfied Peter Eaton had my Vehicle ready for me as I arrived. Peter found better financing for me than I had chosen. I have been dealing with Mr. Eaton for de More

by bbaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2019 -

Criswell Chevrolet responded

Congratulations on your newest vehicle! We are ecstatic that you have found a wonderful, knowledgable salesman that you can trust in Peter. If you have any further questions, please give us a call. We're always happy to help!

November 11, 2019

Dealer has done nothing to fix any of the below with regular calls and emails from me for 6 months. Bought a pre-owner corvette. Dealer ran an illegal hard credit check when i was paying cash stating More

by jemery3060
Recommend Dealer
No
Employees Worked With
Peter Eaton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Criswell Chevrolet responded

Thank you for taking the time to share your story with us. We sincerely apologize for our delay in getting these issues resolved and will continue to have our team work toward a resolution for you.

November 11, 2019

Best Salesman Peter Eaton at Criswell Chevrolet always goes out of his way above and beyond to get you the best deal he can. Mr. Eaton explains everything completel More

by 73vetteajs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Peter Eaton
Nov 15, 2019 -

Criswell Chevrolet responded

Thank you for your continued relationship with Criswell and your willingness to recommend Peter and the rest of our team. We value your business and look forward to working with you again at your next visit!

November 06, 2019

Joey Ryall - Excellent Salesman and Very Professional! I would recommend Criswell because of our buying experience with Joey Ryall. He is a true professional and made us feel respected and valued as custom More

by AngieS.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Ryall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Criswell Chevrolet responded

Congratulations on your new vehicle! We value your choice of Criswell and very much appreciate this enthusiastic review of our team!

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