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Criswell Chevrolet

Gaithersburg, MD

4.7
2,147 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,147 reviews

December 02, 2019

Helpful assistance I talked with Peter, a sales associate, about purchasing a 2013 Miata PRHT Club on 11/23. I wasn't able to drive from Virginia to Maryland until 11/27 More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Criswell Chevrolet responded

Thank you so much for taking the time to share your story with us. We are excited for you that our team was able to come together to get you a great deal on just the right vehicle for you!

December 01, 2019

Complete proffesionals From the moment I enquired about a vehicle online to finalizing the deal with financing each staff member was very professional and helpful throughout More

by Brianjarrett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Criswell Chevrolet responded

Excellent! Thank you so much for taking the time to share your story and kind words for our team! If you have any further questions, please give us a call. We're always happy to help!

November 24, 2019

Knows his clients !! Wish I could give Him more than 5 stars ⭐️. I contacted Mike about what I wanted and within no time he has the perfect Tahoe picked out for me. He knows his clients wants and needs More

by Tammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Furman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Criswell Chevrolet responded

Tammy, thank you so much for this enthusiastic review for Mike! We're so happy to hear that he helped you to find exactly what you were looking for in a stress free manner!

November 24, 2019

My 2018 truck needed service and was told to go to service and ask for Dina and she told me she didn’t have time for me and threw her arms up and walked away. My family and friends have always used cr More

by Horton041687
Recommend Dealer
No
Employees Worked With
Richard Beckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Bartolomeo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Karolick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Iriarte
Nov 25, 2019 -

Criswell Chevrolet responded

We sincerely value your continued relationship with Criswell and we are sorry to hear that you felt that your recent interaction with our team was anything less than exemplary. We apologize that, if in a busy moment, our team unintentionally made you feel unwelcome. We hope that in the future, you will allow us another opportunity to better assist you.

November 22, 2019

No hassles for this out of state buyer I couldn't ask for a better experience then with Chip at Criswell. I came from out of state and Chip worked hard with me over the phone to get the dea More

by TG15
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip Bozga
Nov 26, 2019 -

Criswell Chevrolet responded

Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

November 22, 2019

I was in the market for a used work van and I can't say enough about how great my experience was with Chip and the staff at Criswell. Very professional and staight forward, from contacting me after my on l More

by Frank C.
Recommend Dealer
Yes
Employees Worked With
Chip Bozga
Nov 26, 2019 -

Criswell Chevrolet responded

We appreciate that you took this time to let us know that Chip was able to help you find just the right vehicle to meet your needs!

November 22, 2019

Chip Bozga was awesome! He was very helpful with the explanation and the whole process. Will definitely recommend Chip to all my friends. His integrity and professionalism left great feeling of satisfac More

by Konstantin Kostadinov
Recommend Dealer
Yes
Employees Worked With
Rob Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip Bozga
Nov 26, 2019 -

Criswell Chevrolet responded

Thank you so much for your willingness to recommend Chip and the Criswell team to your friends and family! We are thrilled that you had such a great experience!

November 19, 2019

A truly different kind of car sales experience My experience with Mike started when I ordered and purchased my first ever Corvette. My local Chevy dealer was totally inexperienced and had little t More

by Paul M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Furman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2019 -

Criswell Chevrolet responded

Paul, thank you so much for this stellar review of your experiences with Mike! We're happy to hear that he has been able to help you find exactly what you were looking for not once, but twice! Please don't hesitate to reach out if there is anything further we can assist you with.

November 18, 2019

Great person and great salesman. I called Mike after shopping for a new truck on Criswell's website. He was very quick getting back to me with multiple quotes. When I arrived the truc More

by dcsting454
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Furman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Krantz
Nov 20, 2019 -

Criswell Chevrolet responded

Thank you for your kind words for Mike! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

November 18, 2019

First Corvette and Great Experience This was my first corvette after always wanting one. I had gone through a couple of other chevy Camaros and i was finally able to afford the vette i More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Furman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2019 -

Criswell Chevrolet responded

Congratulations on your very first Corvette! We are ecstatic that Mike was able to make this an exceptional experience for you!

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