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Criswell Chevrolet
Gaithersburg, MD
2,220 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,220 reviews
April 30, 2020
Mike Furman a Pleasure to Work With! I can't say enough about how great an experience it was working with Mike. He listened to our needs and worked with us to get the best deal. I won't I can't say enough about how great an experience it was working with Mike. He listened to our needs and worked with us to get the best deal. I won't hesitate to recommend friends and family to Mike Furman and Criswell Chevrolet. Keep up the great work! More
by GTI Fan
Employees Worked With
Other Employees :
Don Boone - He made finalizing the details on our purchase so easy and fast. Great person to chat with as well. Kudos.
April 30, 2020
Long Distant Purchase I recently was looking to upgrade my current 2014 Corvette Stingray, so I began searching all of the car websites. I came across a 2017 Corvette Z06/ I recently was looking to upgrade my current 2014 Corvette Stingray, so I began searching all of the car websites. I came across a 2017 Corvette Z06/ 3LZ.I immediately inquired about the vehicle and was greeted by an online sales advisor named Mario Adams. We began a great deal of dialogue and negotiating as I live in Arizona and the car was sitting in Maryland, thus the long distance purchase. Needless to say Mario was very professional, knowledgable and fun to work with. I will be recommending him to all of my friends who may be looking for a vehicle in the future. I would also like to add that while every thing did't go perfect during this transaction, I want to say that Mario handled every thing perfectly. A great experience. More
by htsherwood
April 29, 2020
Very Helpful and Efficient My salesman Jose was fantastic to work with. With everything going on with the pandemic we were able to handle majority over email and Jose was always My salesman Jose was fantastic to work with. With everything going on with the pandemic we were able to handle majority over email and Jose was always very helpful and responsive with getting me the requested information. They were able to offer a great rate and that did not change after I came in to purchase the vehicle. Once I did come in it was right to the point, test drove the vehicle to make sure it was the right vehicle for me and then took care of the paperwork in 30 minutes. Would definitely recommend this dealership to anyone. Great job all around. More
by Tiger
Employees Worked With
Jose Amaya Morales
April 29, 2020
Great experience buying a car all the way across the country Found the perfect car on the internet ACROSS the continent from where I live...Mike Furman made is so very easy to complete the transaction via email Found the perfect car on the internet ACROSS the continent from where I live...Mike Furman made is so very easy to complete the transaction via email and phone and got it done quick and efficient--the car go all the way to California VERY quick as well as Mike arranged for transport as well! More
by rmackintosh
April 27, 2020
Wonderful service! Went above and beyond to assist with our purchase. Difficult situation with covid 19 but worked hard to make it work! Efficient. Personable. Caring. our purchase. Difficult situation with covid 19 but worked hard to make it work! Efficient. Personable. Caring. More
by Bonnie
April 26, 2020
DYNAMIC DUO This is my second purchase at Criswell.... Mario Adams and "Big Red" aka Rob Flowers made it happen AGAIN !!!! They are both fantastic! I referr This is my second purchase at Criswell.... Mario Adams and "Big Red" aka Rob Flowers made it happen AGAIN !!!! They are both fantastic! I referred by daughter and she purchased a new car too !!! More
by Theresanj1234
April 19, 2020
I have purchased over 100 vehicles over the past 50 years and received the best customer service from Chriswell Chevrolet. I live 450 miles away and they shipped the Corvette. Mario Adams is awesome!! and received the best customer service from Chriswell Chevrolet. I live 450 miles away and they shipped the Corvette. Mario Adams is awesome!! More
by Rob Williams
Employees Worked With
April 18, 2020
Great guy, easy to talk to, only cared about my familie's needs. The only person I want to buy vehicles from. Thanks for everything Scott. needs. The only person I want to buy vehicles from. Thanks for everything Scott. More
by kwigfiel
Employees Worked With
April 17, 2020
Jose was great to deal with even with this pandemic. All negotiations were done over the phone and once. I agreed on the deal it was as simple as doing credit app online and showing up to have my new car cl negotiations were done over the phone and once. I agreed on the deal it was as simple as doing credit app online and showing up to have my new car clean, full of gas and ready to go. Was only at the dealership for an hour and on my way home. Fastest experience ever purchasing a new car. More
by dbokman
Employees Worked With
Jose Amaya Morales
April 16, 2020
Recent Car Purchase Our recent car purchase went quickly and smoothly! From sales to financing, we recommend Criswell! Mario and Rob were friendly and helpful. The detail Our recent car purchase went quickly and smoothly! From sales to financing, we recommend Criswell! Mario and Rob were friendly and helpful. The detailing on the car was impeccable. Pricing was the best for comparable vehicles. Mario responded immediately to our initial questions which were sent at 2:00am. Dealership was extremely aware and followed through on current health recommendations during the current environment. Thank you! More
by Eric&Lisa
