Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Criswell Chevrolet
Gaithersburg, MD
2,146 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,146 reviews
January 15, 2020
This dealership was great! They are thorough and help get you your car in a fast way. The salesman I worked with was kind and helpful. you your car in a fast way. The salesman I worked with was kind and helpful. More
by Isabellegiuffre
Employees Worked With
January 14, 2020
Mario was great. He was very professional and efficient. He responded right the way to our online inquiry and helped us thru the buying process with a very positive attitude. He responded right the way to our online inquiry and helped us thru the buying process with a very positive attitude. More
by Carmen Monroy
Employees Worked With
January 13, 2020
THE BEST CAR SHOP IN THE AREA My experience at Criswell was amazing. I found in this dealership a brand new Dodge Journey in perfect condition and at a very attractive price. My experience at Criswell was amazing. I found in this dealership a brand new Dodge Journey in perfect condition and at a very attractive price. Deserves special attention the service of employee Mario Adams. Mario is very attentive, friendly and dedicated to serving the customer in all their demands. I will definitely refer Criswell and Mario to all my friends who wish to buy a car here in the United States. Thanks so much Criswell Chevrolet and Mario Adams! More
by tiagofelix
Employees Worked With
January 11, 2020
Best Car Buying Experience Ever Both the sales and finance staff were excellent. I would highly recommend working with Mario Adams (Sales) and Rob Flowers (Finance) as they are bot Both the sales and finance staff were excellent. I would highly recommend working with Mario Adams (Sales) and Rob Flowers (Finance) as they are both true professional. Five Stars! More
by ksiwierka
January 04, 2020
I drove over 6 hours to purchase this Corvette. It was worth it. My experience was a professional, knowledgeable and friendly salesman.I would recommend this dealership and Mike Furman to anyone looking f worth it. My experience was a professional, knowledgeable and friendly salesman.I would recommend this dealership and Mike Furman to anyone looking for a great deal on a new Corvette. More
by Coach
January 04, 2020
The best experience you’ll ever have buying a car is with Mike Furman First Class service and knowledge make the buying experience very simple Mike Furman First Class service and knowledge make the buying experience very simple More
by Pino
Employees Worked With
January 01, 2020
Thoroughly enjoyed car buying experience. Russell is extremely courteous and demonstrates the utmost professionalism. I drove over 6 hours to deal with Russell. I will gladly drive further to deal wit extremely courteous and demonstrates the utmost professionalism. I drove over 6 hours to deal with Russell. I will gladly drive further to deal with Russell on my next purchase. I will refer Criswell to family and friends. More
by Pudgemurphy
December 30, 2019
Outstanding Customer Service by Mike Furman Local dealers in my area are adding a $5k-$15k premium over MSRP for purchase of a new 2020 Corvette. Since Criswel, in particular Mike Furman, are f Local dealers in my area are adding a $5k-$15k premium over MSRP for purchase of a new 2020 Corvette. Since Criswel, in particular Mike Furman, are frequently recommended in Corvette enthusiast on-line groups and websites for long distance Corvette purchases, I contacted them about putting my name on a wait list at MSRP. Even though I told Mike up front that I was still in a "kicking tires" stage AND talking to other dealers, as well, he has been incredibly responsive in answering my many detailed questions via email. Because of his outstanding customer service I generated a very good feeling about ordering with Mike and Criswell. I've made the decision to place a deposit with Mike and Criswell in the coming days. I am obviously looking forward to delivery of the new Corvette in 2020, but also to actually speaking and working with Mike in the days leading up to my configuration order. More
by mike.hodel
Employees Worked With
December 30, 2019
Painless out of state purchase Richard was excellent. I found the vehicle I wanted on Autotrader. Richard sent me the carfax and provided some details on the vehicle. I sent him my Richard was excellent. I found the vehicle I wanted on Autotrader. Richard sent me the carfax and provided some details on the vehicle. I sent him my information in advance of making the 3 hour trip. They had most of the paperwork completed before I arrived. In total, I was in and out of the dealership in 1.5 hours. It was painless and Richard was great to deal with. More
by jwg175
December 29, 2019
Really disappointed in the lack of a return phone call regarding service for the 2014 Equinox we purchased. Still waiting for a call back from the original December 9 2019 call. This is the 3rd vehicle I regarding service for the 2014 Equinox we purchased. Still waiting for a call back from the original December 9 2019 call. This is the 3rd vehicle I purchased from there and the first time I have ever had any issues regarding service. Get it together Criswell! Your Corvette and Camaro business is NOT all there is but, it appears to be the only ones that get recognized anymore! More
by hawk1189
Employees Worked With
Chip Bozga
