Criswell Chevrolet
Gaithersburg, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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HORRIBLE CUSTOMER SERVICE I just wanted to say that after Criswell cleaned house in the body shop during my auto repair for a car accident, 54 days in their care, multiple lies I just wanted to say that after Criswell cleaned house in the body shop during my auto repair for a car accident, 54 days in their care, multiple lies, horrible communication, emails that were ignored by both Kevin Szott and Sue Folsom, I am absolutely appalled with the way that I was treated. When I went to go pick up my vehicle and pay the $8,400 repair bill, my nearly brand new vehicle was not fully repaired, was still covered in coffee in the inside from the accident (not sure if that's normal), and then I was yelled at to the point I had to tell Kevin to step back away from me not once but twice before he actually moved. I am so upset that, as a spouse of an active duty service member who is away and unable to be here in person, I was treated this way. Shame on you, Kevin Szott! You are NOT the true face of the Chevy brand. Please head this warning that this man does NOT care about the military community and does not know enough about customer service. More
My 2nd Car From Mike The whole process was great at Criswell and Mike is the BEST and appreciate all the conversations though calls, text and emaisl on my new 2020 Silvera The whole process was great at Criswell and Mike is the BEST and appreciate all the conversations though calls, text and emaisl on my new 2020 Silverado 2500 HD that will be towing my 2019 Corvette Z06 around the country which I bought from Mike a while back. I enjoyed everything from the time I ordered the truck from Mike in November to the great delivery yesterday...... Thanks again Tom More
Absolutely awesome experience! Got my dream car. 2019 Corvette Grand Sport! Steve was awesome in the financing and Scott and Jose helped me pick the perfect corvette! Blue with Red interior! Corvette Grand Sport! Steve was awesome in the financing and Scott and Jose helped me pick the perfect corvette! Blue with Red interior! More
Jose was amazing!He went above and beyond helping me Jose was amazing! He went above and beyond helping me purchase my new Silverado as well as helped me get a wonderful trade in value for my Suburban. Jose was amazing! He went above and beyond helping me purchase my new Silverado as well as helped me get a wonderful trade in value for my Suburban. I give him 5 stars!!!! Awesome job Awesome resuk Thank you Jose !!! More
Scammers! Gave me a loan through someone else... even though they were asked NOT to run my credit(PREAPPROVED) Then couldn’t do anything about Their mistake! GO ANYWHERE ELSE!!! Contacted Peter through though they were asked NOT to run my credit(PREAPPROVED) Then couldn’t do anything about Their mistake! GO ANYWHERE ELSE!!! Contacted Peter through autotrader. He responded almost immediately(even as late as it was). He worked around all my scheduling issues and made every accommodation he could. I took a test drive and was out of there in about an hour! (I had my down payment ready for them to process and financing pre-approved) More
If you only read one review. Mike Furman is the real deal. Go ahead....close your eyes.....and think about the perfect vehicle purchasing experience. Ok...other than getting the Mike Furman is the real deal. Go ahead....close your eyes.....and think about the perfect vehicle purchasing experience. Ok...other than getting the vehicle for free, this would be it. Mike plain and simply TAKES CARE OF HIS CUSTOMERS. Not just before you agree to purchase, but long after you've left with your shiny new ride. He is a master of the small details that take the experience from simply good to wonderfully GREAT. Hate the back & forth? Mike is a straight shooter. Hate the wait while your paperwork is "processed"? Mike strives to get the package put together (with *ALL* the necessary forms) so the signing process is incredibly quick.Hate the "I forgot to tell you that, but it won't cost you that much more"? None of that with Mike. If Mike does dance, it's NOT while he's at Criswell on the job. I've bought lots of (some say way too many) cars in my lifetime....Mike EARNS your business, and in my case, my repeat business. It's not rocket science....you know that, I know that...it's just getting the details right, and doing everything possible to make the experience as enjoyable as possible. One man cannot sell over 12,000 vehicles without completely streamlining the process, and getting it right. Do yourself, your wallet, and your garage a favor.....go see Mike Firman at Criswell Chevrolet. More
Awesome! This is the second vehicle that we purchased from this dealership and we love their service! Mr. Mario Adams was very helpful and we appreciate every This is the second vehicle that we purchased from this dealership and we love their service! Mr. Mario Adams was very helpful and we appreciate everything that he has done for us! I recommend him and the dealership highly. More
Excellent car sales advisor If you are looking for a Sales Advisor Mario Adams if your guy. He took care of me and my family from the moment we walked into the dealer. Mario was If you are looking for a Sales Advisor Mario Adams if your guy. He took care of me and my family from the moment we walked into the dealer. Mario was VERY welcoming and professional. He gave us all the knowledge we needed on the chevy traverse and answered all of our questions. If you're looking to purchase a car look no further go visit Mario Adams at Criswell. More
Both my father and myself walked out the door with new vehicles. Mario was persistent to meet our desired needs and the final outcome was two new vehicles. Thanks vehicles. Mario was persistent to meet our desired needs and the final outcome was two new vehicles. Thanks More
If you want a excellent car Sales Advisor then look no further, go see Mr. Mario Adams at Criswell Chevrolet. Mr. Mario's professionalism and knowledge about cars was excellent and he answered all my que further, go see Mr. Mario Adams at Criswell Chevrolet. Mr. Mario's professionalism and knowledge about cars was excellent and he answered all my questions. It was such a relief to be at a dealership that doesn’t push you around. Thank you for an easy, relaxing, and simple buying experience. I would definitely recommend working with Mr. Mario at Criswell if your looking for a car. We can’t wait to tell all of our friends. More