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Criswell Chevrolet

Gaithersburg, MD

4.7
2,146 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,146 reviews

February 13, 2020

HORRIBLE CUSTOMER SERVICE I just wanted to say that after Criswell cleaned house in the body shop during my auto repair for a car accident, 54 days in their care, multiple lies More

by NEVER AGAIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Szot
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Saunders, Pam Folsom
February 12, 2020

My 2nd Car From Mike The whole process was great at Criswell and Mike is the BEST and appreciate all the conversations though calls, text and emaisl on my new 2020 Silvera More

by hockeyalys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Furman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2020 -

Criswell Chevrolet responded

Congratulations on the delivery of your new truck! We are ecstatic to hear that Mike consistently provides you with top notch service that keeps you coming back to Criswell!

February 08, 2020

Absolutely awesome experience! Got my dream car. 2019 Corvette Grand Sport! Steve was awesome in the financing and Scott and Jose helped me pick the perfect corvette! Blue with Red interior! More

by Adamjmartin2011
Recommend Dealer
Yes
Employees Worked With
Scott LeStrange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Krantz, Jose Amaya Morales
Feb 11, 2020 -

Criswell Chevrolet responded

Congratulations on the purchase of your beautiful new Corvette! We're happy to hear that you had such an awesome experience!

February 07, 2020

Jose was amazing!He went above and beyond helping me Jose was amazing! He went above and beyond helping me purchase my new Silverado as well as helped me get a wonderful trade in value for my Suburban. More

by Jennyflin
Recommend Dealer
Yes
Employees Worked With
Jose Amaya Morales
Feb 11, 2020 -

Criswell Chevrolet responded

Thank you so much for taking this time to highlight the excellent work of Jose and the Criswell team! We look forward to working with you again for all of your future automotive needs!

February 04, 2020

Scammers! Gave me a loan through someone else... even though they were asked NOT to run my credit(PREAPPROVED) Then couldn’t do anything about Their mistake! GO ANYWHERE ELSE!!! Contacted Peter through More

by Dmcculley79
Recommend Dealer
No
Employees Worked With
Peter Eaton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Flowers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

Criswell Chevrolet responded

Congratulations on the purchase of your new vehicle! We appreciate that you took the time to let us know that Peter helped to make the process stress free and efficient! If you have any further questions, please give us a call. We're always happy to help! We noticed that you have updated your review and we are sorry to see that this experience ended up being disappointing. We appreciate you bringing this to our attention so that we can investigate processes in need of improvement so that we can continue to provide every customer with the best possible experience.

February 03, 2020

If you only read one review. Mike Furman is the real deal. Go ahead....close your eyes.....and think about the perfect vehicle purchasing experience. Ok...other than getting the More

by AALF01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Furman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Krantz
Feb 04, 2020 -

Criswell Chevrolet responded

Thank you so much for this eloquent and enthusiastic review of your most recent purchasing experience with Mike!

January 31, 2020

Awesome! This is the second vehicle that we purchased from this dealership and we love their service! Mr. Mario Adams was very helpful and we appreciate every More

by fernita1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

Criswell Chevrolet responded

Thank you so much for your willingness to recommend Mario and the Criswell team to your friends and family! We value your continued relationship with Criswell and look forward to working with you again for all of your future automotive needs.

January 29, 2020

Excellent car sales advisor If you are looking for a Sales Advisor Mario Adams if your guy. He took care of me and my family from the moment we walked into the dealer. Mario was More

by keniamolina88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Criswell Chevrolet responded

We are so happy to hear that Mario helped you to have a recommendation worthy purchasing experience! If you have any further questions, please do not hesitate to reach out to any of our team members. We're always happy to help!

January 28, 2020

Both my father and myself walked out the door with new vehicles. Mario was persistent to meet our desired needs and the final outcome was two new vehicles. Thanks More

by A.Spicer
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Criswell Chevrolet responded

Congratulations on your new vehicle! We're pleased that Mario could help you find exactly what you were looking for at a price that met your budget! We look forward to working with you again for all of your future automotive needs!

January 27, 2020

If you want a excellent car Sales Advisor then look no further, go see Mr. Mario Adams at Criswell Chevrolet. Mr. Mario's professionalism and knowledge about cars was excellent and he answered all my que More

by terrancewb0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Criswell Chevrolet responded

Thank you so much for you willingness to recommend Mario and the Criswell team to your friends and family! We loved hearing that you had such a positive experience while purchasing your new vehicle!

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