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Criswell Chevrolet
Gaithersburg, MD
2,144 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,144 reviews
April 19, 2020
I have purchased over 100 vehicles over the past 50 years and received the best customer service from Chriswell Chevrolet. I live 450 miles away and they shipped the Corvette. Mario Adams is awesome!! and received the best customer service from Chriswell Chevrolet. I live 450 miles away and they shipped the Corvette. Mario Adams is awesome!! More
by Rob Williams
Employees Worked With
April 18, 2020
Great guy, easy to talk to, only cared about my familie's needs. The only person I want to buy vehicles from. Thanks for everything Scott. needs. The only person I want to buy vehicles from. Thanks for everything Scott. More
by kwigfiel
Employees Worked With
April 17, 2020
Jose was great to deal with even with this pandemic. All negotiations were done over the phone and once. I agreed on the deal it was as simple as doing credit app online and showing up to have my new car cl negotiations were done over the phone and once. I agreed on the deal it was as simple as doing credit app online and showing up to have my new car clean, full of gas and ready to go. Was only at the dealership for an hour and on my way home. Fastest experience ever purchasing a new car. More
by dbokman
Employees Worked With
Jose Amaya Morales
April 15, 2020
Recent Car Purchase Our recent car purchase went quickly and smoothly! From sales to financing, we recommend Criswell! Mario and Rob were friendly and helpful. The detail Our recent car purchase went quickly and smoothly! From sales to financing, we recommend Criswell! Mario and Rob were friendly and helpful. The detailing on the car was impeccable. Pricing was the best for comparable vehicles. Mario responded immediately to our initial questions which were sent at 2:00am. Dealership was extremely aware and followed through on current health recommendations during the current environment. Thank you! More
by Eric&Lisa
April 05, 2020
Mike was great to work with. Very experienced and knew all aspects of the various available options. We are looking forward to receiving our new ‘vette all aspects of the various available options. We are looking forward to receiving our new ‘vette More
by BLOCRUNNER
Employees Worked With
April 01, 2020
Fast, low pressure sales & finance! My salesperson Anthony was knowledgeable, friendly and to the point when it came time to talk numbers. This is my 2nd Corvette purchased at Criswell a My salesperson Anthony was knowledgeable, friendly and to the point when it came time to talk numbers. This is my 2nd Corvette purchased at Criswell and this time was even better than the first! Honest, friendly and low pressure are how I would describe all the people I've encountered there. I'll definitely be back for my next Chevrolet. More
by matt_smith
Employees Worked With
March 28, 2020
2020 Corvette Arrives I have purchased multiple Corvettes from Mike and even though I live in California, there is no one that i would rather use to acquire any car Criswel I have purchased multiple Corvettes from Mike and even though I live in California, there is no one that i would rather use to acquire any car Criswell sells. Mike is extremely knowledgeable and from initial order to arranging “white glove” delivery, I know I am going to acquire my preferred vehicle at a very fair price without having to worry about the details. Again, thank you Mike for helping me acquire the new 2020 Corvette. I am one of the first to receive this gorgeous all new C-8 in our area. More
by stanslaton
March 28, 2020
How car buying should be Mike was great to work with. He was always quick to respond to this out of state buyer both online and by phone. His unmatched experience/expertise, Mike was great to work with. He was always quick to respond to this out of state buyer both online and by phone. His unmatched experience/expertise, and no nonsense approach is the way car sales should be done. More
by dkhink
Employees Worked With
March 25, 2020
Mario Adams, greatest sales person I’ve met, he’s awesome explains everything with details, great social skills, he’s awesome, definitely will recommend him to family and friends, great jog Mario explains everything with details, great social skills, he’s awesome, definitely will recommend him to family and friends, great jog Mario More
by amartinez1169
March 21, 2020
Excellant as always Peter is a fantastic salesman. We have been buying cars from him for many years. I consider him a friend. He always gives us the best deals. We will b Peter is a fantastic salesman. We have been buying cars from him for many years. I consider him a friend. He always gives us the best deals. We will be buying our cars from Criswell and Peter for many years to come. You are part of our family. More
by Mary Bonanno
