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Criswell Chevrolet
Gaithersburg, MD
2,221 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,221 reviews
August 21, 2020
Mr. Adams went above and beyond in customer service to make sure that I was taken care of while I was there! He was kind, informative, and made sure that I understood everything that was going on throug make sure that I was taken care of while I was there! He was kind, informative, and made sure that I understood everything that was going on throughout the entire process. From picking me up at the airport, to put on my personalized plate and giving my keys, he personified what my idea of customer care is/should be, no matter where you go, and what you purchase! I'll definitely reach out to him in the future when/if I'm looking to purchase another vehicle, and I'll be referring him and the dealership to anyone who may be looking for a Corvette (as I was), or for any other vehicle in general. The service and treatment was top notch from the beginning , until he took my picture and I drove away! More
by james_cov
August 18, 2020
THIS is my 6th car from chip and 10th overall including my family.. AGAIN CHIP did a great job would not buy from anyone else..always professional and honest...THE BEST THERE IS.. ANDY DAGENHART my family.. AGAIN CHIP did a great job would not buy from anyone else..always professional and honest...THE BEST THERE IS.. ANDY DAGENHART More
by ANDREW M DAGENHART
August 18, 2020
Jose Morales me ayudo mucho. Me explico todo lo de el carro y me ayudo en todo el processo de compra. Fue muy amable conmigo y tuvo mucho paciencia conmigo. Yo recomiendo que vayan a visitar a Jose Moral carro y me ayudo en todo el processo de compra. Fue muy amable conmigo y tuvo mucho paciencia conmigo. Yo recomiendo que vayan a visitar a Jose Morales para la compra de su carro. El va ir mas aya de lo esperado. More
by Arevaloirma957
August 18, 2020
It was a pleasure to meet and work out a deal with Mario Adams on a Chevy Equinox. I would highly recommend him to any one looking for a vehicle. Adams on a Chevy Equinox. I would highly recommend him to any one looking for a vehicle. More
by rphillips3
Employees Worked With
August 16, 2020
El jueves me fui muy contenta con mi nuevo vehículo gracias a José. El fue muy atento y amigable. Nos ayudó mucho y nos contestó todas nuestras preguntas. El servicio a cliente fue agradable también. G gracias a José. El fue muy atento y amigable. Nos ayudó mucho y nos contestó todas nuestras preguntas. El servicio a cliente fue agradable también. Gracias por toda su ayuda y sus consejos. More
by ElbaA
Employees Worked With
Jose Amaya Morales
August 16, 2020
Chup was absolutely amazing to work with. I will be going to him for as long as I drive! Thanks to everyone who helped! Tim to him for as long as I drive! Thanks to everyone who helped! Tim More
by timaevans92
August 10, 2020
Buena atención buen servicio rápida respuesta al préstamo solicitando buenas ofertas de autos buen horario de atención a clientes el vendedor con muy buena habilidad de atención al cliente solicitando buenas ofertas de autos buen horario de atención a clientes el vendedor con muy buena habilidad de atención al cliente More
by fpinedaoso
Employees Worked With
Jose Amaya Morales
August 04, 2020
Troy Yates (Corvette Sales) My wife bought me a 2017 Z6 for my 60th birthday, she dealt with Troy over the phone. The day we picked up the car, he met us at the door, with a firm My wife bought me a 2017 Z6 for my 60th birthday, she dealt with Troy over the phone. The day we picked up the car, he met us at the door, with a firm handshake and smile. He took almost an hour delivering me my Black Metallic Rose 2017 Z6 Corvette. I just called him to see if we could make another great deacon a 2021 Z6. Call Troy, he will treat you right and help after the sale. More
by TLK
Employees Worked With
Troy Yates
August 03, 2020
Before coming to see Mario we searched all over for our first car. I can honestly say he made it effortless. Great communication, understanding and very helpful. Mario gave us many options. In the end he h first car. I can honestly say he made it effortless. Great communication, understanding and very helpful. Mario gave us many options. In the end he helped us find our dream car. He kindly answered all of our questions and took care of our concerns. No more pat n' leather, lol if you see him he'll tell you what it means. Thank you Mario. More
by kevin614jones
July 29, 2020
Straight shooter. Reliable. Courteous. Efficient. Detailed. The dealership appears very good. The people that I encountered are concerned image, impression and customer satisfaction. I dealt with Mike Furman a The dealership appears very good. The people that I encountered are concerned image, impression and customer satisfaction. I dealt with Mike Furman and had some little contact with others. But they, that I interacted with were helpful and straight forward. Furman does not over or understate. Sticks to basic reliable factual. Did not tell me stuff because I wanted to hear it. Gets the job done. Seems highly organized and efficient. Courteous. Responds timely to inquiries. Forwards information with out being asked. No procrastination. More
by shphrd
Employees Worked With
