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Criswell Chevrolet
Gaithersburg, MD
2,144 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,144 reviews
May 09, 2020
Thank You Very Much Mario Adams First experience with buying a vehicle on the internet. Mario was more than willing to go the extra mile to answer our questions, take additional vide First experience with buying a vehicle on the internet. Mario was more than willing to go the extra mile to answer our questions, take additional videos and pictures for us. He also gave us honest answers to our questions and concerns, even if we weren't thrilled with the answers. Drove 5+ hours to test drive a 2019 Silverado Duramax 3500HD and everything was ready for us when we got there. The vehicle was every bit as nice as Mario assured us it would be. Actual purchase transaction was painless and we were headed home with the truck within a couple of hours. Mario also worked hard to answer our questions after we got home. Great experience and we love the truck. Would definitely do business with Criswell and Mario again. More
by danielm300
Employees Worked With
May 07, 2020
Hastle-free and Smooth Experience Just like the title says, our experience with Jose and Criswell Chevrolet was great. Jose was calm, knowledgeable and unlike many car salesmen, not pu Just like the title says, our experience with Jose and Criswell Chevrolet was great. Jose was calm, knowledgeable and unlike many car salesmen, not pushy at all. He answered all our questions and kept in constant contact with me either through phone or email regarding any questions or concerns I had. He made purchasing our perfect family car easy and I highly recommend Jose and Criswell to my friends and family. More
by ksolomon9
Employees Worked With
Jose Amaya Morales
May 07, 2020
Thank you very much Jose Amaya Morales We appreciate Thank you very much Jose Amaya Morales We appreciate your help to get our new Silverado 1500 2020 we are really happy with your help. Thank you very much Jose Amaya Morales We appreciate your help to get our new Silverado 1500 2020 we are really happy with your help. More
by Hsanchezv13
Employees Worked With
Jose Amaya Morales
May 06, 2020
Very professional! Would buy another car from Mr. Anthony anytime! Great gentleman to deal with purchasing a car! I had no issues and I would come back again! anytime! Great gentleman to deal with purchasing a car! I had no issues and I would come back again! More
by Laronmitchell14
Employees Worked With
April 30, 2020
Mike Furman a Pleasure to Work With! I can't say enough about how great an experience it was working with Mike. He listened to our needs and worked with us to get the best deal. I won't I can't say enough about how great an experience it was working with Mike. He listened to our needs and worked with us to get the best deal. I won't hesitate to recommend friends and family to Mike Furman and Criswell Chevrolet. Keep up the great work! More
by GTI Fan
Employees Worked With
Other Employees :
Don Boone - He made finalizing the details on our purchase so easy and fast. Great person to chat with as well. Kudos.
April 30, 2020
Long Distant Purchase I recently was looking to upgrade my current 2014 Corvette Stingray, so I began searching all of the car websites. I came across a 2017 Corvette Z06/ I recently was looking to upgrade my current 2014 Corvette Stingray, so I began searching all of the car websites. I came across a 2017 Corvette Z06/ 3LZ.I immediately inquired about the vehicle and was greeted by an online sales advisor named Mario Adams. We began a great deal of dialogue and negotiating as I live in Arizona and the car was sitting in Maryland, thus the long distance purchase. Needless to say Mario was very professional, knowledgable and fun to work with. I will be recommending him to all of my friends who may be looking for a vehicle in the future. I would also like to add that while every thing did't go perfect during this transaction, I want to say that Mario handled every thing perfectly. A great experience. More
by htsherwood
April 29, 2020
Great experience buying a car all the way across the country Found the perfect car on the internet ACROSS the continent from where I live...Mike Furman made is so very easy to complete the transaction via email Found the perfect car on the internet ACROSS the continent from where I live...Mike Furman made is so very easy to complete the transaction via email and phone and got it done quick and efficient--the car go all the way to California VERY quick as well as Mike arranged for transport as well! More
by rmackintosh
April 29, 2020
Very Helpful and Efficient My salesman Jose was fantastic to work with. With everything going on with the pandemic we were able to handle majority over email and Jose was always My salesman Jose was fantastic to work with. With everything going on with the pandemic we were able to handle majority over email and Jose was always very helpful and responsive with getting me the requested information. They were able to offer a great rate and that did not change after I came in to purchase the vehicle. Once I did come in it was right to the point, test drove the vehicle to make sure it was the right vehicle for me and then took care of the paperwork in 30 minutes. Would definitely recommend this dealership to anyone. Great job all around. More
by Tiger
Employees Worked With
Jose Amaya Morales
April 27, 2020
Wonderful service! Went above and beyond to assist with our purchase. Difficult situation with covid 19 but worked hard to make it work! Efficient. Personable. Caring. our purchase. Difficult situation with covid 19 but worked hard to make it work! Efficient. Personable. Caring. More
by Bonnie
April 26, 2020
DYNAMIC DUO This is my second purchase at Criswell.... Mario Adams and "Big Red" aka Rob Flowers made it happen AGAIN !!!! They are both fantastic! I referr This is my second purchase at Criswell.... Mario Adams and "Big Red" aka Rob Flowers made it happen AGAIN !!!! They are both fantastic! I referred by daughter and she purchased a new car too !!! More
by Theresanj1234
