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Criswell Chevrolet
Gaithersburg, MD
2,144 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,144 reviews
May 18, 2020
2020 Silverado purchase. Mike F. and Steve K. were absolutely amazing. Mike had my deal loaded in the system and the truck was ready and waiting for me when I got there. Crisw Mike F. and Steve K. were absolutely amazing. Mike had my deal loaded in the system and the truck was ready and waiting for me when I got there. Criswell has a customer for life or at least until Mike reitres! More
by Z06Joe
May 18, 2020
No pressure purchase I really despise having to interact with sales people when purchasing a vehicle. I don't know if it's Criswell Chevrolet or just Anthony Vattuone's de I really despise having to interact with sales people when purchasing a vehicle. I don't know if it's Criswell Chevrolet or just Anthony Vattuone's demeanor. Walking in the door with my information in hand I found Anthony to be straight talking, no pressure and extremely helpful. I was planning to purchase a LT or LTZ HD2500 with the Durmax diesel. This was a large and expensive purchase for me. I was provided additional information, fair prices for the vehicles in question, and was told to take the info, check around and let him know if I had any questions. No pressure, no "the price is only good today" and other lame petty tactics. Just straight talk. He was actually helpful through the whole process, even when I wanted items added onto the truck. I would gladly recommend him to friends or family looking to make a purchase. If you're looking for new Chevrolet, see Anthony! More
by Duane
Employees Worked With
May 15, 2020
Love Peter Eaton. I will not go anywhere else to purchase.a car! I will be part of the Criswell family for life! Criswell #1 purchase.a car! I will be part of the Criswell family for life! Criswell #1 More
by Traci
Employees Worked With
May 13, 2020
Purchase 2018 Ram Mario Adams did a nice job showing us the vehicle and executing the deal. He knows the business and is a gentleman. I would highly recommend him. Mario Adams did a nice job showing us the vehicle and executing the deal. He knows the business and is a gentleman. I would highly recommend him. More
by bill and liz
May 13, 2020
Purchased 2019 Ram Purchased a used 2019 Ram. Dealt with Mario Adams. Mario was straight forward and easy to deal with. Overall it was a good buying experience. Purchased a used 2019 Ram. Dealt with Mario Adams. Mario was straight forward and easy to deal with. Overall it was a good buying experience. More
by Rob
Employees Worked With
May 12, 2020
Mario Adams made the car buying experience painless! Mario Adams was phenomenal. He treated me with dignity and respect. In 61 years this was the best car dealer experience I have ever had! Mario Adams was phenomenal. He treated me with dignity and respect. In 61 years this was the best car dealer experience I have ever had! More
by doctortr
May 12, 2020
This is my second vehicle I have bought from Criswell and Jose has been my sales person on both times. Jose is the reason I came to a Criswell dealer in the first place. Jose was very professional and was no Jose has been my sales person on both times. Jose is the reason I came to a Criswell dealer in the first place. Jose was very professional and was not pushy at all. He was great to work with. I definitely recommend Jose and Criswell Chevrolet. Jason the Sales Manager was also great. Steve in finance was also a pleasure to work with. More
by Alcalde156
May 11, 2020
A national Corvette sales institution and valuable asset Mike has become something of a living legend in the national Corvette and automotive enthusiast community. He has a huge number of devoted followers. Mike has become something of a living legend in the national Corvette and automotive enthusiast community. He has a huge number of devoted followers. He has always lived up to that reputation in his dealings with me, dating back six years ago when I first bought a 2015 Z06 from Criswell, and now with my recent 2020 C8 purchase. Not only was the sales experience itself very transparent and easy (following a very helpful waiting list process), but Mike doggedly pursued the logistical process with GM in getting the C8 shipped cross country to California and finally conveyed to my courtesy dealer. I have recommended Mike and Criswell to others, and will continue to do so in the months and years ahead (and likely will myself become a "threepeat" customer in a few years). Criswell has itself a very valuable sales asset in Mike! More
by Jeff B.
Employees Worked With
May 11, 2020
Excellent service and very knowledgeable! Highly recommend to anyone looking to buy a new car. I purchased a 2019 zl1 1le camaro and I couldn't be anymore pleased. recommend to anyone looking to buy a new car. I purchased a 2019 zl1 1le camaro and I couldn't be anymore pleased. More
by Ccoolc13
Employees Worked With
May 11, 2020
Troy was nothing but 100% upfront and honest with me the entire process. He laid all the info in front of me (something I could not get at 3 other dealers i went to). The process was quick and painless. Wou entire process. He laid all the info in front of me (something I could not get at 3 other dealers i went to). The process was quick and painless. Would highly recommend!!!!! I am hard to please and work with and he did an amazing job. Thanks again! More
by zachsautoclinic
Employees Worked With
Troy Yates
