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Criswell Chevrolet

Gaithersburg, MD

4.7
2,144 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,144 reviews

June 06, 2020

Very professional and friendly at the same time. Answered all of my questions with patience, all while making sure I was taken care of with my purchase. Highly recommend this salesman and dealership! More

by samanthamg26
Recommend Dealer
Yes
Employees Worked With
Rob Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip Bozga
Jun 08, 2020 -

Criswell Chevrolet responded

Thank you for your willingness to recommend our team to others! We are thrilled to hear that you had such a great experience.

June 04, 2020

My experience with Mario was great. He had extensive knowledge about the suburban I purchased and explained how everything on the car worked as well as gave me the history of the used vehicle. He helpe More

by Suburban Dad
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Criswell Chevrolet responded

Thank you for taking the time to share your story with us! We are ecstatic to hear that you had such a great experience with Mario! Enjoy your new vehicle and don't hesitate to reach out to any of our team members if there is anything further we can assist you with.

June 02, 2020

Easy Purchase I was able to easily take a used car for a test drive. Richard helped answer all my questions about the car and helped me through the purchasing proce More

by Peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Beckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2020 -

Criswell Chevrolet responded

Thanks Peter! We really appreciate this wonderful review for Richard and the Criswell team! If you have any further questions, please give us a call. We're always happy to help!

June 01, 2020

Absolutely great customer service. This dealer and the employees were very welcoming as soon as you walked through the door. This was my first vehicle purchase and the two employees I worked with, Mario A More

by joaquin
Recommend Dealer
Yes
Employees Worked With
Rob Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2020 -

Criswell Chevrolet responded

Congratulations on the purchase of your new car! We're so happy to hear that our team helped to make this exciting time just a little easier and stress free for you! If you have any further questions, please give us a call. We're always happy to help!

May 31, 2020

Fantastic experience working with Mario Adams When you go shopping for a car often times you feel a bit of dread walking into the dealership, because more often than not, the salesperson is going More

by V&G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020

Mario is about building relationships Mario worked with me on the purchase of a Colorado and he was professional in his interactions, timely in his responses, truthful and forthcoming in t More

by TD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Criswell Chevrolet responded

Congratulations on the purchase of your new truck! We are so pleased to hear that you found Mario to be helpful, friendly, knowledgable, and communicative! Please don't hesitate to reach out if there is anything further we can assist you with.

May 26, 2020

Responsive and Truthful Salesman I had been searching for 6 months for a truck, I had been to several dealerships where the truck was not as described in the listing. I contacted Mari More

by JChiles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Criswell Chevrolet responded

Excellent! We loved hearing how Mario and the rest of our team were really able to deliver on what you were looking for. Thanks for choosing Criswell!

May 27, 2020 -

Criswell Chevrolet responded

Excellent! We loved hearing how Mario and the rest of our team were really able to deliver on what you were looking for. Thanks for choosing Criswell!

May 21, 2020

Jose was fantastic! After not having such great experiences other places I am so happy I found him! He was helpful, and knowledgeable, as well as very kind! Highly recommend Jose and his team if yo More

by Hilary0615
Recommend Dealer
Yes
Employees Worked With
Steve Krantz, Jose Amaya Morales
May 22, 2020 -

Criswell Chevrolet responded

Thank you so much for your kind words! We loved hearing about what a great experience you had and look forward to working with you again for any future automotive needs.

May 20, 2020

MARIO IS THE BEST! I went to buy my first car expecting to be stressed and confused at everything the dealer was telling me. But, Mario explained everything and made my first car buying experience easy and More

by Keeley
Recommend Dealer
Yes
Employees Worked With
Rob Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Criswell Chevrolet responded

Congratulations on your first car! We are ecstatic that Mario and the rest of the Criswell team exceeded your expectations and helped to make this a stress free experience for you. If you have any further questions, please give us a call. We're always happy to help!

May 19, 2020

good experience Don't like dealing with salesman and buying a car...always a 4 hour process . But with this Coronavirus and being able to do things by email or text More

by shelleym746
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Beckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Criswell Chevrolet responded

We are pleased that our team was able to exceed your expectations by providing a friendly, efficient, and stress free purchasing experience for you! If you have any further questions, please give us a call. We're always happy to help!

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