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Criswell Chevrolet
Gaithersburg, MD
2,144 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,144 reviews
August 04, 2020
Troy Yates (Corvette Sales) My wife bought me a 2017 Z6 for my 60th birthday, she dealt with Troy over the phone. The day we picked up the car, he met us at the door, with a firm My wife bought me a 2017 Z6 for my 60th birthday, she dealt with Troy over the phone. The day we picked up the car, he met us at the door, with a firm handshake and smile. He took almost an hour delivering me my Black Metallic Rose 2017 Z6 Corvette. I just called him to see if we could make another great deacon a 2021 Z6. Call Troy, he will treat you right and help after the sale. More
by TLK
Employees Worked With
Troy Yates
August 03, 2020
Before coming to see Mario we searched all over for our first car. I can honestly say he made it effortless. Great communication, understanding and very helpful. Mario gave us many options. In the end he h first car. I can honestly say he made it effortless. Great communication, understanding and very helpful. Mario gave us many options. In the end he helped us find our dream car. He kindly answered all of our questions and took care of our concerns. No more pat n' leather, lol if you see him he'll tell you what it means. Thank you Mario. More
by kevin614jones
July 29, 2020
my only sales person ralph is the man. Delivers trucks to my office paper work is complete and trucks are ready for work. PERFECT...could not ask for anymore ralph is the man. Delivers trucks to my office paper work is complete and trucks are ready for work. PERFECT...could not ask for anymore More
by rmurphy
Employees Worked With
July 29, 2020
Straight shooter. Reliable. Courteous. Efficient. Detailed. The dealership appears very good. The people that I encountered are concerned image, impression and customer satisfaction. I dealt with Mike Furman a The dealership appears very good. The people that I encountered are concerned image, impression and customer satisfaction. I dealt with Mike Furman and had some little contact with others. But they, that I interacted with were helpful and straight forward. Furman does not over or understate. Sticks to basic reliable factual. Did not tell me stuff because I wanted to hear it. Gets the job done. Seems highly organized and efficient. Courteous. Responds timely to inquiries. Forwards information with out being asked. No procrastination. More
by shphrd
Employees Worked With
July 28, 2020
Outstanding!!! I would like to give extra xxxxxxto Mike for being an amazing salesman and has become a friend of the family! If everyone did there job half as well a I would like to give extra xxxxxxto Mike for being an amazing salesman and has become a friend of the family! If everyone did there job half as well as Mike life would be much easier! He walked me through every step of the ordering process so my dad got exactly what he wanted! I can guarantee there will be more Corvettes and other vehicles purchased from Mike by the McNichol family. More
by ccmmach
Employees Worked With
July 28, 2020
José un gran vendedor. Me ayudó no solo a conseguir el mejor automóvil sino a conocer cada uno de sus atributos para hacer más cómodo la conducción. Fue un asesor amable, atento y consecuente. Definitivam mejor automóvil sino a conocer cada uno de sus atributos para hacer más cómodo la conducción. Fue un asesor amable, atento y consecuente. Definitivamente tienen un gran recurso en este vendedor. Gracias More
by luisalbertoperozopadua
Employees Worked With
Steve Krantz, Jose Amaya Morales
July 27, 2020
Still waiting for him to call me. Very disappointed with criswell especially their lack of integrity called several times no response sold me car that was in an accident but was not told criswell especially their lack of integrity called several times no response sold me car that was in an accident but was not told More
by Cr281
Employees Worked With
July 27, 2020
Dina was the BEST!!! she helped me w my issue...she is very professional and attentive !!! If you ever get to use their services, she is the one to go to !!! very professional and attentive !!! If you ever get to use their services, she is the one to go to !!! More
by DMANALILI28
Employees Worked With
July 25, 2020
On List for 2021 Vette Spoke to Scott about getting on list to order a new Vette. Short, sweet and fast process. No hassle, no pressure. I would recommend Scott and Criswell Spoke to Scott about getting on list to order a new Vette. Short, sweet and fast process. No hassle, no pressure. I would recommend Scott and Criswell Chevy for your new Vette to everyone. More
by bigrigol23
Employees Worked With
July 25, 2020
Mario epitomized a simple, hassle free, nopressure Mario epitomized a simple, hassle free, no pressure transaction. He made sure we were comfortable with all aspects of the sale....all while 6 feet aw Mario epitomized a simple, hassle free, no pressure transaction. He made sure we were comfortable with all aspects of the sale....all while 6 feet away. Thank you Mario. More
by mcetta
Employees Worked With
