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Criswell Chevrolet
Gaithersburg, MD
2,223 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,223 reviews
November 05, 2020
Mike Furman was extremely helpful! I highly recommend this sales person and this dealership! The customer service and the communication was excellent! Best place to purchase a new car or truck! this sales person and this dealership! The customer service and the communication was excellent! Best place to purchase a new car or truck! More
by papakzo6
Employees Worked With
November 02, 2020
I live in New Jersey and purchased my new Truck from Jose - Made it simple and even shipped! Best purchase ever! Very Responsive even on his days off and weekend. Kept me up to date! - Made it simple and even shipped! Best purchase ever! Very Responsive even on his days off and weekend. Kept me up to date! More
by mark.gueci
Employees Worked With
Jose Amaya Morales
October 31, 2020
Anthony made our buying process one of the best yet. From our first inquiry he listened to our needs and helped guide us to the right vehicle for us. He was also very responsive to all of our question From our first inquiry he listened to our needs and helped guide us to the right vehicle for us. He was also very responsive to all of our questions and requests. The process was seamless from start to finish. I would recommend Anthony to any family member or friend. More
by NNewman
October 30, 2020
Jose was very friendly. He helped with the kids and was very patient. He explained everything in detail and helped get us our truck. Jose and Peter I highly recommend! very patient. He explained everything in detail and helped get us our truck. Jose and Peter I highly recommend! More
by Hudsonlandscaping
October 28, 2020
Jose was amazing from start to finish. I had a great experience and I am very pleased with everything. I felt Jose went above and beyond and I just love my new truck. Thank you so much. experience and I am very pleased with everything. I felt Jose went above and beyond and I just love my new truck. Thank you so much. More
by J2thedsmith
Employees Worked With
Jose Amaya Morales
October 27, 2020
Gene was super helpful and accommodating. I got a decent trade in value for my old car and drove away with a beautiful SUV. The process was fast, easy, and efficient. trade in value for my old car and drove away with a beautiful SUV. The process was fast, easy, and efficient. More
by TIK
Employees Worked With
Gene Hoffman
October 27, 2020
Russell followed through with what he promised and then some. My factory ordered Corvette is everything I hoped for and Criswell’s entire team was there every step of the way. The 4-hour drive is well wort some. My factory ordered Corvette is everything I hoped for and Criswell’s entire team was there every step of the way. The 4-hour drive is well worth it and I’ll do it again when the Z06 comes out. Thanks again, gentlemen. More
by C8ULater
October 26, 2020
Best service ever. Ordered new vehicle in 15 minutes. Great price and no headaches. In and out.i best Chevy dealership I have dealt with in 20 years Great price and no headaches. In and out.i best Chevy dealership I have dealt with in 20 years More
by weglasgow
Employees Worked With
October 25, 2020
If you want an honest dealership you go to Criswell. And If you want an amazing salesman you see Russell. Whether it’s impeccable customer service or expert sales knowledge, Russell does it all. I didn’t kn If you want an amazing salesman you see Russell. Whether it’s impeccable customer service or expert sales knowledge, Russell does it all. I didn’t know car buying could be so enjoyable till now. It’s a no brainer - head over to Criswell and see Russell for your next vehicle! You’ll be more than happy you did. More
by Kojo O.
Employees Worked With
