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Criswell Chevrolet

Gaithersburg, MD

4.7
2,144 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,144 reviews

September 08, 2020

Russell was very responsive to all my questions. All of the details were done before I even arrived at the dealer. Coming from out of state made this really easy. Great experience! More

by Nexusmetalworks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2020

This is the fifth car in as many years that I have purchased from Criswell Chevrolet and Russell Carter. There is nobody I'd rather buy a car from than Russell. He doesn't play games and is always u More

by S. Steele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2020

Been a Chevy Pontiac guy my whole life. Never ever could afford a new vehicle for many years. Had great used cars like 1969 Camaro and GTO to name a few. 2000 WS6 was my first new vehicle purchase. Won’t te More

by Jmdmad1212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Beckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2020

I have worked with Kevin over the last 25 years and purchased multiple cars. He has always been professional, honest and fair. He is quick to fix any issue or concern. More

by Ed T
Recommend Dealer
Yes
Employees Worked With
Kevin Szot
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2020

Russell was amazing start to finish. He is incredibly knowledgeable about all the vehicles I considered and did everything he could to make sure my payments, the vehicle and all the add on fits my lifest More

by caitlin.cox06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2020

Throughout the entire process of profiling the right Throughout the entire process of profiling the right vehicle, working through the nuances of the deal, and developing our finance strategy Russell wa More

by Dave B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Krantz
August 30, 2020

Russell is absolutely the best! Communication, knowledgeable, professional, #1 Corvette guy in my book! Thanks for the amazing customer service and look forward to doing future business together. More

by Jason W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2020

Had an exceptional experience dealing with Russell in the purchase of my new C8. He kept me up to date on delivery and changes. Will buy from him again. More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2020

The buying experience was fast, easy, simple, and convenient. Never set foot in dealership. Chip was a pleasure to deal with! He made two visits to Virginia to accommodate me and the whole process w More

by Al T.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Bozga
August 29, 2020

We recently visited this dealership and had a very pleasant experience all due to Mario! He was extremely friendly and we felt like he really cared about our family and the car we drove. It was the be More

by Caseyllanders13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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