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Criswell Chevrolet
Gaithersburg, MD
2,144 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,144 reviews
September 22, 2020
Criswell was great. All the staff was great. All the managers we're great. Would purchase cars from Criswell from here on out. Have a great day. managers we're great. Would purchase cars from Criswell from here on out. Have a great day. More
by gene1960
Employees Worked With
Gene Hoffman
September 22, 2020
Very pleasant experience and awesome service. I was very pleased with the entire buying experience. I would recommend my friends and family to this dealership in the future. Gene is the man! pleased with the entire buying experience. I would recommend my friends and family to this dealership in the future. Gene is the man! More
by Steve P
Employees Worked With
Gene Hoffman
September 22, 2020
I have purchased all my vehicles from Gene and will continue to do so. He has always been very polite and helpful when deciding which vehicle to buy. I have sent many customers to him to buy cars and w continue to do so. He has always been very polite and helpful when deciding which vehicle to buy. I have sent many customers to him to buy cars and will continue to do so. More
by Hotrod748
Employees Worked With
Gene Hoffman
September 22, 2020
Gene was awesome. He was able to support our car buying experience together even with out circumstances. Thanks to Gene for getting the deal complete for us. experience together even with out circumstances. Thanks to Gene for getting the deal complete for us. More
by 3ferguson2
Employees Worked With
Gene Hoffman
September 22, 2020
Drove over two and a half hours from the Eastern Shore of Maryland to meet with Salesmen Gene Hoffman. Best salesmen and dealership I have ever dealt with hands down! An absolutely enjoyable buying experien Maryland to meet with Salesmen Gene Hoffman. Best salesmen and dealership I have ever dealt with hands down! An absolutely enjoyable buying experience. I have recommended friends and family to go see Gene at Criswell and will continue to do so! More
by Chevy Guy
Employees Worked With
Gene Hoffman
September 22, 2020
Great place to purchase a used vehicle. Friendly kind and always willing to assist you. Best used vehicle price and quality. Very knowledgeable about purchasing a vehicle always willing to assist you. Best used vehicle price and quality. Very knowledgeable about purchasing a vehicle More
by Jnnboley
Employees Worked With
Brian Bateson, Gene Hoffman
September 22, 2020
Working with these guys was honestly so easy. I was trying to move across the county, could not participate in person at all, had to do everything over the phone or via text/email, and they handled eve trying to move across the county, could not participate in person at all, had to do everything over the phone or via text/email, and they handled everything. Gene specifically went above and beyond. I would 100% go to them again. More
by catherine.smith1586
Employees Worked With
Gene Hoffman
September 22, 2020
We have bought several vehicles from Criswell, both used and new. They are always very accommodating, professional and friendly. I would recommend Criswell to anyone looking to buy either a new or used veh and new. They are always very accommodating, professional and friendly. I would recommend Criswell to anyone looking to buy either a new or used vehicle. More
by jms1947
Employees Worked With
Gene Hoffman
September 22, 2020
Great experience and consistently good service. Dealership was clean and organized, and Gene knew his stuff. Great buying experience. I would recommend my friends and family. Dealership was clean and organized, and Gene knew his stuff. Great buying experience. I would recommend my friends and family. More
by Paul
Employees Worked With
Gene Hoffman
September 22, 2020
amazing personal customer service,my wife and i came up unannounced ,i forgot to inform my salesman what time i was coming. gene stopped what he was doing,took care of us and went way out of his way for us unannounced ,i forgot to inform my salesman what time i was coming. gene stopped what he was doing,took care of us and went way out of his way for us,he was awesome,thank you gene for the wonderful service you gave us,mike x More
by mikex
Employees Worked With
Gene Hoffman
