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Criswell Chevrolet
Gaithersburg, MD
2,144 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,144 reviews
December 21, 2020
Russel was great to deal with. Simple process and straight forward communications. Great follow up and an honest guy. Will definitely be back to buy my next car. straight forward communications. Great follow up and an honest guy. Will definitely be back to buy my next car. More
by Chrisrogers
Employees Worked With
December 20, 2020
Russell Carter personally made this the most enjoyable, easy-in easy-out, and least time-consuming auto purchase I have every experienced. I'll be back! easy-in easy-out, and least time-consuming auto purchase I have every experienced. I'll be back! More
by lcaudle
Employees Worked With
December 19, 2020
Contactless process during COVID. Flexible, efficient, and customer focused experience! Willing to go the extra mile. Thanks for making it easy for us to buy our vehicle. and customer focused experience! Willing to go the extra mile. Thanks for making it easy for us to buy our vehicle. More
by Traverse Customer
Employees Worked With
December 18, 2020
Amazing, incredible-how do you describe such exceptional service. Could not have done more. Kept me informed on my C8 constantly. Awesome. 10 out of 5. service. Could not have done more. Kept me informed on my C8 constantly. Awesome. 10 out of 5. More
by bgilway
December 17, 2020
Best experience I have ever had buying a car! I went to multiple different places before going to Criswell, and Gene made the difference! I told him exactly what I wanted in a vehicle and just like he read multiple different places before going to Criswell, and Gene made the difference! I told him exactly what I wanted in a vehicle and just like he read my mind, he lead me to everything I wanted and more! Everything was a fast and easy experience from the time I got there, until I drove away in my new vehicle! We will be back to see Gene in the future! More
by Brit.brady
December 14, 2020
Kathryn was a pleasure to work with. She made it very easy and straightforward trading in my car for this new truck that fit my needs better. Fair trade in offer with a very competitive sale price of my easy and straightforward trading in my car for this new truck that fit my needs better. Fair trade in offer with a very competitive sale price of my new truck. Very pleased. More
by dangeruss970
Employees Worked With
Kathryn Bitter
December 14, 2020
I just purchased mu first car and it was a great experience. Mario Adams made the whole process very very easy, he is the best! experience. Mario Adams made the whole process very very easy, he is the best! More
by Lara Bastos
Employees Worked With
December 13, 2020
My second Corvette from Russel Carter and each time he has been outstanding! With the unusually long order time for the new C-8 he kept me posted on the status throughout the entire build cycle. Extremely has been outstanding! With the unusually long order time for the new C-8 he kept me posted on the status throughout the entire build cycle. Extremely patient and always answering all my questions and returning phone calls promptly, answering any question I may have had. He'll get my next order guaranteed! More
by Chris
Employees Worked With
December 13, 2020
This was by far my easiest and fastest car purchase ever! I would definitely recommend Russell Carter and Criswell Chevrolet! Thanks for all your time and effort! I would definitely recommend Russell Carter and Criswell Chevrolet! Thanks for all your time and effort! More
by mariajbriscoe
Employees Worked With
