Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Criswell Chevrolet
Gaithersburg, MD
2,187 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,187 reviews
November 09, 2024
my salesman, Skyler Farr was great to work with. New car manager Jason Witte was very helpful with all of my question. Overall a great Dealership New car manager Jason Witte was very helpful with all of my question. Overall a great Dealership More
by richfasching67
October 31, 2024
Russell was responsive, communicated proactively, and did what he said. He gave us a great price and made sure all our concerns were met before we left with our new SUV. He's top tier! what he said. He gave us a great price and made sure all our concerns were met before we left with our new SUV. He's top tier! More
by Ryan.shute49
Employees Worked With
October 31, 2024
Russell was great to work with! He made our car buying experience quick and easy. My husband and him worked out all of the number details, and I was in and out in an hour and a hal He made our car buying experience quick and easy. My husband and him worked out all of the number details, and I was in and out in an hour and a half the next day! More
by michelle_L_baxter
Employees Worked With
October 30, 2024
Just purchased a new car from Chriswell Chevrolet! Chriswell is an excellent dealership with a large vehicle inventory, knowledgeable personal and a great vehicle service for repairs and maintenance. Chriswell is an excellent dealership with a large vehicle inventory, knowledgeable personal and a great vehicle service for repairs and maintenance. More
by Mark71
Employees Worked With
October 21, 2024
Malcohm in the service department was very helpful, very exceptional customer service. He took the time and explained the service thoroughly and I understood everything. exceptional customer service. He took the time and explained the service thoroughly and I understood everything. More
by nanibah4
Employees Worked With
Malcolm
October 16, 2024
I went to Criswell Chevrolet about two weeks ago to have my oil changed and a cabin filter replaced on my 2020 Corvette Stingray. I purchased this car at Criswell Chevrolet and have had consistently o have my oil changed and a cabin filter replaced on my 2020 Corvette Stingray. I purchased this car at Criswell Chevrolet and have had consistently outstanding support from their staff. My on my most recent visit, I was promptly scheduled by my excellent Service Advisor, Dina B., and upon arriving was courteously greeted by her and provided an estimated time for my car to be returned. The car was returned to me right on time (if not a little bit early) with all services performed as requested. While I was waiting for my car, I was able to enjoy a cup of coffee and sit comfortably in the well appointed waiting room with full Internet connectivity. Conveniently, while I waited, I was also able to chat for a few minutes with my Corvette salesperson and nationally recognized Corvette expert and leading salesman, Mike Furman - which is always a pleasure. It is difficult for me to overstate how comforting it is to have a staff which clearly seems dedicated to supporting their customers as well as possible at all times. I would not hesitate to recommend the Criswell team to anyone interested in purchasing a car or truck. I fully expect my next vehicle to be purchased there even though I travel to Gaithersburg, Maryland from Northern Virginia. More
by Petesvette
October 14, 2024
Brian Norwood and everyone at the dealership was very easy to work with! They made it a smooth transaction and were very helpful from showing the vehicle, financing and parts services (we wanted some ext easy to work with! They made it a smooth transaction and were very helpful from showing the vehicle, financing and parts services (we wanted some extras). More
by PAULA D
October 13, 2024
Mario was extremely helpful with the purchase of my new vehicle! He helped me receive a great deal all while giving great customer service. I would highly recommend Criswell Chevrolet along with the help o vehicle! He helped me receive a great deal all while giving great customer service. I would highly recommend Criswell Chevrolet along with the help of Mario to anyone! More
by Tyrik Walker
Employees Worked With
