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Criswell Chevrolet

Gaithersburg, MD

4.7
2,144 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,144 reviews

January 11, 2021

Gene was very helpful and made this the fastest and smoothest vehicle purchase I’ve ever had. I would definitely recommend this dealership to friends and family. More

by Jeffreykoehler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Hoffman
Jan 12, 2021 -

Criswell Chevrolet responded

We are so very pleased to hear that you had a recommendation worthy experience with Gene and our Criswell team! Please don't hesitate to reach out to any of our team members if there is anything additional we can assist you with.

January 10, 2021

The dealership was great and working with Kathryn Bitter was excellent. Very professional and not pushy at all. Would definitely work with again. Thank you! More

by PK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn Bitter
Jan 12, 2021 -

Criswell Chevrolet responded

We always love hearing from our happy customers! Thank you for taking the time to share the news of your 5 star experience!

January 10, 2021

Mario was fantastic to work with. He took the time to go over the entire truck, including popping the hood, and pointed out the things to look for when buying a used vehicle. He also contacted the previous More

by Will
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Criswell Chevrolet responded

We are very pleased to hear that you had such a great purchasing experience with Mario! Thank you for taking the time to post this feedback. If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

January 09, 2021

The dealership I felt was very laid back and made you feel like you were home. No pressure, hassles or haggling. And Kathryn great job More

by Markie7266
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn Bitter
Jan 12, 2021 -

Criswell Chevrolet responded

Thank you so much for this kind review for our team that brought a smile to our faces! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

January 08, 2021

Kathryn was great! This was my first time purchasing a vehicle and she made me feel comfortable and confident with my decision throughout the entire experience. More

by Rachel B
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kathryn Bitter
Jan 12, 2021 -

Criswell Chevrolet responded

Congratulations on your first vehicle purchase! We are so happy to hear that Kathryn helped to make this smooth and stress free for you. If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members!

January 07, 2021

Mario Adams was the face of Criswell for us at Chevrolet Gaithersburg. He went so far and above providing all the details about our dream Corvette, answering our questions in depth, orchestrating the trans More

by SchultzgangNY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Criswell Chevrolet responded

Thank you for taking the time to highlight the professionalism, knowledge, patience, and helpfulness of Mario! We are pleased to hear that you are enjoying your new car and we look forward to working with you again for any future automotive needs.

January 05, 2021

I am so happy with my purchase! I can’t recommend Criswell enough. Kathryn Bitter made the process so quick, easy, and pain-free. Highest quality cars and sales staff, with the best prices on vehicle More

by Cade W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn Bitter
Jan 12, 2021 -

Criswell Chevrolet responded

Wonderful! We are so happy to hear that you had a recommendation worthy experience with Kathryn and our Criswell team! Thank you for taking the time to post this review.

January 04, 2021

We intended to purchase 1 vehicle and left with 2! The We intended to purchase 1 vehicle and left with 2! The service we received was top notch! Our sales representative Mario and finance representative More

by Dmischou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morris
Jan 12, 2021 -

Criswell Chevrolet responded

Congratulations on the purchase of both of your vehicles! If you have any further questions, please give us a call. We're always happy to help!

January 04, 2021

I did my research online, found the exact car I wanted, and Gene was right there with all the information I needed to make this a successful, smooth transaction. He was quick to answer all my question and More

by baxman_2
Recommend Dealer
Yes
Employees Worked With
Gene Hoffman
Jan 12, 2021 -

Criswell Chevrolet responded

Excellent! We are ecstatic to see that Gene was able to help you drive off in just the right vehicle at just the right price. Thanks for choosing Criswell!

January 04, 2021

Smooth and effortless! Gene/Criswell team went above and beyond to answered all my questions. He stuck to his word with the price of the vehicle. I’ve bought 3 vehicles from criswell and will definitely be More

by Lafender13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Hoffman
Jan 12, 2021 -

Criswell Chevrolet responded

Thank you so much for your continued relationship with Criswell! We are very pleased to know that our team consistently provides you with great experiences and even better values that keep you coming back. We look forward to working with you again on all of your future automotive needs.

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