Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Criswell Chevrolet
Gaithersburg, MD
2,144 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,144 reviews
February 08, 2021
Best hassle free experience ever, he was super polite and very welcoming and tried his very best to help me which he did. I’m in love with my Jeep and even though I drove almost two hrs I would definitely be very welcoming and tried his very best to help me which he did. I’m in love with my Jeep and even though I drove almost two hrs I would definitely be back whenever I’m in the market for a new ride. Thank You soooooo much!!!😊 More
by Lasonta
Employees Worked With
Gene Hoffman
February 07, 2021
Bought a 2021 Chevy Colorado Zr2 from out of state (NY). Anthony vattuone was great to work with very responsive and got the truck and deal I wanted. Finance manager Pete was also top notch. Thanks for a se Anthony vattuone was great to work with very responsive and got the truck and deal I wanted. Finance manager Pete was also top notch. Thanks for a seamless experience More
by AnZR2
February 05, 2021
Mario Adams was great to work with! Very knowledgable, personable, and patient. We appreciated his due diligence as he helped us get acclimated with our new vehicle. The buying process was smooth and stra personable, and patient. We appreciated his due diligence as he helped us get acclimated with our new vehicle. The buying process was smooth and straight forward. We are loving our new equinox! We highly recommend Mario and will certainly work with him again when we are in the market for another car. More
by mferris2
Employees Worked With
February 03, 2021
Mario Adams was very helpful,patient and profession. I felt at ease being a first time. I would recommend him to friends and family. Very thankful. felt at ease being a first time. I would recommend him to friends and family. Very thankful. More
by mkemp3102
Employees Worked With
January 31, 2021
Jose has been great. He is very professional, knowledgeable and has answered all my questions. Very smooth car buying process. I feel I can turn to Jose whenever needed to get the job done. knowledgeable and has answered all my questions. Very smooth car buying process. I feel I can turn to Jose whenever needed to get the job done. More
by David_reitz
Employees Worked With
Jose Amaya Morales
January 25, 2021
Fantastic experience with this dealership. Nick Campuzano did a great job at giving me the best deal right off the bat, no going back and forth. It was well worth my six hour drive and would recommend anyone did a great job at giving me the best deal right off the bat, no going back and forth. It was well worth my six hour drive and would recommend anyone to deal with him and this dealership. More
by Jasonweiss47
January 25, 2021
The best sales associate I’ve ever worked with! He even delivered my new truck to my house. And brought all the paperwork for my wife to sign. Would definitely do business with him again! A+ delivered my new truck to my house. And brought all the paperwork for my wife to sign. Would definitely do business with him again! A+ More
by Golden
Employees Worked With
January 24, 2021
This was my 3rd truck purchased from Criswell sales and service have kept me coming back. Personel are experienced and know how to take care of the customer. Price, selection, service and that personal th service have kept me coming back. Personel are experienced and know how to take care of the customer. Price, selection, service and that personal that make want to come back. Kathryn was very responsive before during and after the sale. I tell people all the time about how great you are treated. I started looking for a new truck and found this used (barely) deal. Very pleased. More
by larry
Employees Worked With
Kathryn Bitter
January 24, 2021
My sales consultant was Mario Adams him and the finance mgr did a great job. Very smooth process with no stress involved! I was very pleased!! mgr did a great job. Very smooth process with no stress involved! I was very pleased!! More
by s4mullin
Employees Worked With
January 24, 2021
Amazing car buying experience all around! Friendly and professional. I knew I was getting a great and honest deal. I highly recommend Criswell and Kathryn if you're looking for your next vehicle! I love m professional. I knew I was getting a great and honest deal. I highly recommend Criswell and Kathryn if you're looking for your next vehicle! I love my new SUV! More
by Jaime E.
Employees Worked With
Kathryn Bitter
