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Criswell Chevrolet

Gaithersburg, MD

4.7
2,146 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,146 reviews

May 24, 2021

Incredibly positive experience at Criswell Chevy, especially with my salesmen Christopher Morgan and the finance guy Pete. Quick, painless, and friendly service. Because of Chris and the rest of th More

by Gavinotto0005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Morgan
May 27, 2021 -

Criswell Chevrolet responded

Congratulations on the purchase of your new vehicle! We are very happy to that our team was able to earn 5 stars during your recent interaction. Thanks for choosing Criswell!

May 22, 2021

Had a great experience with Chris. I’m a few hours away. Was able to do most of everything before I even got to the dealership. I will be taking the trip back for my next truck. More

by Richardmelson247
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Morgan
May 22, 2021 -

Richardmelson247 responded

Had an easy buying process with Chris Morgan. Arrived singled a few papers out the door in under an hour. I will be traveling the 150 miles plus again for my next vehicle.

May 24, 2021 -

Criswell Chevrolet responded

Excellent! Thank you so much for taking the time to post this outstanding review for Chris and our Criswell team! We are delighted that we were able to make it worth the extra drive and we look forward to working with you again when you are ready for that next truck!

May 22, 2021

This company is the shadiest company I have ever bought a truck from!!! They Added an extra point on the interest last minute from 3.99 % to 4.99 % and also added gap insurance we put 24,000 down no need for More

by branfordoffice
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Szot
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gill Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Eaton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : HARRY CRISWELL
May 27, 2021 -

Criswell Chevrolet responded

Thank you so much for taking the time to share this feedback with us. While we are disappointed to see that you were not completely satisfied with your recent interaction, we do appreciate all comments which can be used by our team to seek areas that may need improvement.

May 28, 2021 -

branfordoffice responded

Your réponse is a JOKE!!! Never in my life have I felt so shafted! Criswell Chevrolet don't care they have my money now!!!

May 22, 2021

Easiest car purchase ever! Thanks to Chris Morgan at Criswell, we got a brand new fully loaded 2021 Chevy Bolt built 2 weeks ago at a great price. We went through Costco Auto and Chris helped us at ever More

by dannysporea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Morgan
May 24, 2021 -

Criswell Chevrolet responded

We are ecstatic that you had a recommendation worthy experience with Chris and our Criswell team! Thank you so much for sharing your story and kind words with us!

May 21, 2021

I met Mike over the phone I called him after seeing him on a Corvette blog, receiving a award for selling the most corvettes. I live in Southern California but going to order my corvette thru Mike Furman, More

by esposito334
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Furman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Criswell Chevrolet responded

Wonderful! Thank you so much for taking the time to reach out with this positive feedback for Mike!

May 12, 2021

Mario Adams in sales and Morris in finance are class acts! They are honest, upfront and pressure free. I strongly suggest you buy here! Thanks More

by tony.lancianese
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morris
May 14, 2021 -

Criswell Chevrolet responded

Thank you for your willingness to recommend our team! Please don't hesitate to reach out to any of our team members if there is anything additional we can assist you with.

May 12, 2021

Of the 12 purchases I’ve made from dealerships in my life, this was by far the best experience. Russell was the best - honest, straight shooter but also did everything he could to arrange the best deal. More

by Michael Marinello
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter (in finance)
May 12, 2021 -

Criswell Chevrolet responded

Michael, we are very pleased to hear that you had a recommendation worthy experience with our team! Thank you for taking the time to reach out with this positive feedback. If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members!

May 06, 2021

Mario Adams was a great sale advisor make it happen when i thought it’s won’t i am very happy with his work great man thanks to him i was able to go home with a car 🤗🤗 and also the financial More

by anugideon
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Criswell Chevrolet responded

Outstanding! Thank you so much for taking the time to post this review. We always love hearing how happy our customers are in their new vehicles!

May 04, 2021

He was Extremely helpful, nice and polite. Was honest and helped me navigate the used car lot and process. Made everything easy and was always available. More

by Jlauritsen19jesse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Hoffman
May 04, 2021 -

Jlauritsen19jesse responded

Gene was great

May 05, 2021 -

Criswell Chevrolet responded

Thank you for taking the time to let us know how your recent purchasing experience went. We are very happy to hear that you had a great experience with Gene!

May 03, 2021

I am from SC and I have been dealing with Criswell Chevrolet over the last 19 months in configuring and acquiring my new 2021 C8 Corvette. Through the process that staff has been terrific. When it c More

by Keith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott LeStrange
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Criswell Chevrolet responded

Thank you for choosing Criswell! Your heartfelt and thoughtful review of our team and your experience is very much appreciated!

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