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Criswell Chevrolet

Gaithersburg, MD

4.7
2,146 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,146 reviews

July 08, 2021

Mario Adams was super helpful getting the vehicle secured I was looking for. I had to search several hundred miles outside of my home area to find this car and was worried it would be sold before I had a cha More

by nicholasengmann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Criswell Chevrolet responded

Congratulations on your recent purchase! We are delighted to hear that you had a 5-star experience with Mario and we appreciate your willingness to recommend our team to others.

July 06, 2021

Victoria and team did a wonderful job locating a hard to find wheel lock key while our vehicle was in for other service. Thanks Guys More

by About.sound360
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria
Jul 12, 2021 -

Criswell Chevrolet responded

Excellent! We are so pleased that you are able to report that our team was really able to help you out! Thanks for choosing Criswell!

July 05, 2021

An absolutely great experience. The sales person Mario Adams was amazing!!! finance...everyone was friendly, knowledgeable, and professional. They had want I wanted and there was no pressure or dishonest More

by melakuasfaw17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Criswell Chevrolet responded

We are delighted to hear that our team was able to exceed your expectations for the car buying service from star to finish! We look forward to working with you again for all of your future automotive needs.

July 01, 2021

I wanted to get on list for 2022 Corvette. My brother got his Corvette from Criswell with the help of Mike. He told me he was the man to talk to. More

by rodgermast88
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Furman
Jul 06, 2021 -

Criswell Chevrolet responded

We are very happy to hear that both you and your brother have had a great experience with Mike and the Criswell team! Thank you so much for taking this time to reach out.

June 28, 2021

I was new to buying a vehicle from a dealer, but Criswell made it comfortable and easy- maybe too easy, because I drove away in a new truck that day! I am very satisfied with the purchase and also the servic More

by rebeccagreen5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Criswell Chevrolet responded

Excellent! We are so happy to hear that our team could make your first dealership visit memorable and stress free! If you have any further questions, please give us a call. We're always happy to help!

June 28, 2021

Purchased a used Chevy Spark from this dealership. Found out about the car on CarGurus, messaged the dealership, and Gene contacted me within 20 minutes with a thorough and no-nonsense out the door price qu More

by MatthewB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Hoffman
Jul 06, 2021 -

Criswell Chevrolet responded

We are ecstatic to hear that you had a recommendation worthy experience with Gene and the rest of the Criswell team! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

June 26, 2021

Mario Adams was very professional and personable and responded to all of my questions and requests with answers and actions when needed. It was raining when my wife and I arrived for the test drive. Whe More

by pleyman7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Criswell Chevrolet responded

Thank you so much for taking the time to highlight the outstanding work of our team, especially Mario and Don! We love hearing how happy our customers are with their new vehicles!

June 24, 2021

We were referred to Chris by one of our best friends and he was wonderful to work with. He found a suburban that was perfect for our growing family! It wasn’t something I would have given a second look if I More

by juliashapiro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete, Christopher Morgan
Jun 28, 2021 -

Criswell Chevrolet responded

Awesome! We are ecstatic to hear that Chris was able to help you find just the right vehicle to meet your needs! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

June 21, 2021

Chris was phenomenal. Got me a great deal and made the process super easy. 12/10 would go to him again. Great day for Chevy and for me! More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete
Jun 21, 2021 -

Criswell Chevrolet responded

Thanks so much for bringing smiles to our faces with this outstanding review for Chris! Please don't hesitate to reach out to any of our team members if there is anything additional we can assist you with.

June 18, 2021

My wife and I picked up my 2021 Chevrolet Corvette yesterday our sales consultant Chris Morgan was wonderful to deal with took the time to take photos a video of us leaving always answer these emails More

by zacconechris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Morgan
Jun 21, 2021 -

Criswell Chevrolet responded

Congratulations on your recent purchase! We are ecstatic to see that you had such a wonderful experience with Chris! Enjoy your awesome new Corvette but please don't hesitate to reach out to any of our team members if there is anything additional we can assist you with.

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