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Criswell Chevrolet
Gaithersburg, MD
2,146 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,146 reviews
August 09, 2021
About dealership. Guys, who don't know yet Chevrolet, just come and see how Chevrolet making cars, how many different models and most importent how quality. In here CRISTVELL Chevrolet Gaithersburg they just come and see how Chevrolet making cars, how many different models and most importent how quality. In here CRISTVELL Chevrolet Gaithersburg they gave me what I want plus very flexible with discount. Thanks and have you great business guys. We would like to express special gratitude to the sales consultant Christopher Morgan for the qualified assistans in choosing a car. Now we're happy with new Eguinox. We are appreciate you Christopher. Chevrolet only forward! More
by Ivan
Employees Worked With
Christopher Morgan
August 09, 2021
We have always been customer of criswell my mother 3 cars ,my brother 4 trucks myself and my husband 4 cars over the past several years I went in Saturday and wanted to speak with Peter Eaton thinking he was ,my brother 4 trucks myself and my husband 4 cars over the past several years I went in Saturday and wanted to speak with Peter Eaton thinking he was still in sale he sent Anthony out to help us my husband passed away and had a 2017 truck I wanted to trade in had gone to CarMax and carvanna what a waist of time so glad I came to criswell 3 hours later left with my dream car so happy .peter and Anthony went above and beyond as always thank you all have told several friend I know I will be a customer of criswell for like wonderfully professional thank you Lynda More
by LYNDA29
August 08, 2021
Everything went smoothly, I would highly recommend Jose. He was speedy with answers to my questions as well! He was speedy with answers to my questions as well! More
by shawnarenae06
August 08, 2021
Very happy and satisfied with the service and attention Jose Amaya give us, on our new 2021 Silverado purchase. I definitely recommend your services and I also hope to contact you in the future for the pu Jose Amaya give us, on our new 2021 Silverado purchase. I definitely recommend your services and I also hope to contact you in the future for the purchase of a family car. More
by vakerito503
Employees Worked With
Jose Amaya Morales
August 08, 2021
Gene I bought every Chevy from him . Great guy he treats me like family. I met Gene through my brother he sold him cars as well plus Jr work at Chris wells Known Gene over 30 years couldn’t ask for a better me like family. I met Gene through my brother he sold him cars as well plus Jr work at Chris wells Known Gene over 30 years couldn’t ask for a better car salesman treat you like family. Thanks Gene . More
by Onedimple1166
Employees Worked With
Gene Hoffman
August 05, 2021
Russell was beyond helpful and made purchasing our new car easy! We connected via email/text on a Tuesday and by the next day we had our new Tahoe in our garage! He was honest, straight forward, and att car easy! We connected via email/text on a Tuesday and by the next day we had our new Tahoe in our garage! He was honest, straight forward, and attentive. We had a wonderful experience and would happily drive the 2 hour distance from our home to the dealership again to work with Russell in the future. He’s awesome! More
by Julie B
Employees Worked With
August 04, 2021
Gene was kind and knowledgeable and very easy to work with At no time did I feel pressure to buy my dream car he always answers my texts and phone calls and follows up with me to make sure everything met with At no time did I feel pressure to buy my dream car he always answers my texts and phone calls and follows up with me to make sure everything met my expectations even after the sale I will not buy a car from anyone else More
by Cargeex
August 04, 2021
This will be my second vehicle that I have purchased from the Criswell auto group. Each time they have presented themselves as a very service oriented professional organization. I can’t say enough praise fo the Criswell auto group. Each time they have presented themselves as a very service oriented professional organization. I can’t say enough praise for Richard Beckett! He treated us with dignity and respect like no other salesman I’ve dealt with in the past. From start to finish this has been by far the easiest and fastest vehicle purchase I’ve done. More
by Ken
August 02, 2021
Awesome and easy car-buying process. Gene was great! I was given the price that was offered online, and within an hour or two I was finance-approved and driving away! was given the price that was offered online, and within an hour or two I was finance-approved and driving away! More
by ksalbany
Employees Worked With
Gene Hoffman
July 31, 2021
The experience i had with this dealership was great with the purchase of my 2020 Silverado duramax high country the salesman Mario Adams was the best salesman i have had with the purchase of a vehical the purchase of my 2020 Silverado duramax high country the salesman Mario Adams was the best salesman i have had with the purchase of a vehical More
by Curtis
Employees Worked With
