Criswell Chevrolet

Russell is awesome! I worked with Russell to purchase a vehicle for my son. Russell made the process easy, efficient, and all-around pleasant. Being that this is the second vehicle I have purchase from Rus vehicle for my son. Russell made the process easy, efficient, and all-around pleasant. Being that this is the second vehicle I have purchase from Russell, I can say he is definitely a trustworthy partner. More

Everything about getting this truck was easy for the most part thanks to Chris he handled my mom really well and she was being a bit much. Following me home to get the check so I could take the truck is more part thanks to Chris he handled my mom really well and she was being a bit much. Following me home to get the check so I could take the truck is more than I could have asked for. I love the truck and loved the people who helped make it happen More

We worked with Mario to purchase a new vehicle. It was my first time purchasing a car. Mario was kind, thoughtful and never pressured my husband and I to make a decision quickly. He spent a lot of time with first time purchasing a car. Mario was kind, thoughtful and never pressured my husband and I to make a decision quickly. He spent a lot of time with us going through the car, making sure we were comfortable with the financing. I will absolutely refer anyone who needs assistance to Mario from now on. A great experience from beginning to end. More

Good thing i checked on reservation when i did it was not on the system. No rental car available even though requested when reservation made on the system. No rental car available even though requested when reservation made More

Gene was a pleasure to deal with. Experienced. No non-sense. Answered every question I had. Did not feel pressured at any time. Bought the car I looked at on the spot. non-sense. Answered every question I had. Did not feel pressured at any time. Bought the car I looked at on the spot. More

Recently picked up my new 2021 corvette. Joey and the team at Criswell were great. No complaints. Wonderful experience. Would recommend anyone looking for a corvette to use Criswell. team at Criswell were great. No complaints. Wonderful experience. Would recommend anyone looking for a corvette to use Criswell. More

My purchase was smooth from start to finish. I highly My purchase was smooth from start to finish. I highly recommend Gene Hoffman and his team at Criswell Chevrolet. My purchase was smooth from start to finish. I highly recommend Gene Hoffman and his team at Criswell Chevrolet. More

Recently, I brought my 2021 Silverado in for an estimate to have some body work done. After standing in front of the bodyshop office for close to 20 minutes with Chriswell employees walking by without ackno to have some body work done. After standing in front of the bodyshop office for close to 20 minutes with Chriswell employees walking by without acknowledging my existence. I was getting a bit annoyed. Eventually, a lady from inside the office finally asked if I was helped? after I answered no, she pointed to the guy who sat at his computer pounding keys and ignoring me the whole time and said he'll be with you in a minute. I immediately told her he already ignored me for over 20 minutes and walked by me on several occasions. She just again stated he'll be with you in a couple minutes. By this time another vehicle pulled up behind me for an estimate as well. Finally, the service writer came over and I showed him the damage I wanted an estimate on. He proceeded to tell me he had to get someone from the bodyshop to look at the damage. Then had me move my truck off to the side. After another 10 minutes I noticed a service guy looking over the truck that came in 25 minutes after I arrived. I asked if he was from the bodyshop, said he was and I informed him I had been waiting for his estimate. He had the nerve to tell me it takes 20 minutes for an estimate and to wait my turn. I was so angry that I waisted over an hour to be treated that way. I eventually left without an estimate. This is no way to treat any customer. More

About dealership. Guys, who don't know yet Chevrolet, just come and see how Chevrolet making cars, how many different models and most importent how quality. In here CRISTVELL Chevrolet Gaithersburg they just come and see how Chevrolet making cars, how many different models and most importent how quality. In here CRISTVELL Chevrolet Gaithersburg they gave me what I want plus very flexible with discount. Thanks and have you great business guys. We would like to express special gratitude to the sales consultant Christopher Morgan for the qualified assistans in choosing a car. Now we're happy with new Eguinox. We are appreciate you Christopher. Chevrolet only forward! More