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Criswell Chevrolet
Gaithersburg, MD
2,144 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,144 reviews
November 04, 2021
Gene was helpful and created a quick puck up as I live out of town! Outstanding overview of my truck features and he helped me customize the driver settings. out of town! Outstanding overview of my truck features and he helped me customize the driver settings. More
by dave
Employees Worked With
Gene Hoffman
November 02, 2021
I highly recommend Mr. Mathew Tait at the body shop he took care of my car after an accident. he was very nice and pleasant to talk to. I am pleased with work that was done on my car. took care of my car after an accident. he was very nice and pleasant to talk to. I am pleased with work that was done on my car. More
by zivaa
Employees Worked With
Mathew Tait
October 31, 2021
After 2 weeks of debating if we should trade our car my husband and I finally made our way to Criswell Chevrolet. as we walked inside Mario E. welcome us he asked if there was anything we was looking for husband and I finally made our way to Criswell Chevrolet. as we walked inside Mario E. welcome us he asked if there was anything we was looking for in particular. and we did as we told him what we was looking for he confirm that the truck we had in mind was still available. we had a trading. and worked with us to get us not just a good deal with our trading but also with the truck that we wanted. all I can say is good things about Mario and will highly recommend him if you are looking for any car we are so happy with our new truck but more so with Mario E. Adams for making it happen THANK YOU Mario More
by lidialdz
Employees Worked With
October 25, 2021
There is absolutely no one better at making the car buying/leasing experience more seamless than Russell Carter - and we have purchased/leased a lot of cars through him. He is the sole reason our comp buying/leasing experience more seamless than Russell Carter - and we have purchased/leased a lot of cars through him. He is the sole reason our company continues to use Criswell Chevrolet. His communication is fantastic (I honestly don't know how he is able to respond so quickly and so often), he's honest and fair and we know we will be well taken care of every single time. The car buying process can be really stressful - it just is not with Russell on your team. More
by Joe D.
Employees Worked With
October 24, 2021
The staff at this dealership are very friendly and helpful. Mario Adams was the sales advisor who helped me to purchase my jeep. We communicated via email and he was very prompt with addressing all my helpful. Mario Adams was the sales advisor who helped me to purchase my jeep. We communicated via email and he was very prompt with addressing all my questions. When we went to the dealership to purchase the jeep Mario was very professional. I would also like to mention Morris Williams, he was the one who assisted us in the financial department. Both of these individuals made purchasing this jeep a great experience for me. More
by lauriekordish
October 22, 2021
Mike gave me all the information I need to get my new C8 Corvette on order. Mike was very nice and answered all of my questions Corvette on order. Mike was very nice and answered all of my questions More
by lbarker1953
Employees Worked With
