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Criswell Chevrolet
Gaithersburg, MD
2,144 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,144 reviews
November 11, 2021
Heard back almost immediately when I inquired about the Zo6 list . Mike Furman is very through and spends time sending out detailed communications regarding the situation and next possible steps. Like to Zo6 list . Mike Furman is very through and spends time sending out detailed communications regarding the situation and next possible steps. Like to attention to detail and the respect he shows. More
by TomLester
Employees Worked With
November 10, 2021
Even while he was on vacation,he replied same day.i was impressed to see that. impressed to see that. More
by youngr636
Employees Worked With
November 09, 2021
Gene is my kind of salesman, honest and to the point. Covid has turned the used car industry upside down and a lot of businesses are taking advantage of the market. Gene was completely honest with me abo Covid has turned the used car industry upside down and a lot of businesses are taking advantage of the market. Gene was completely honest with me about the car I was buying and the current market. We settled on a price that made us both happy and what more can you say when you’re buying a car. My entire experience at Criswell was great - from Gene in sales to the gentleman in Finance. I would definitely buy another car there when the time comes. More
by J. Brunner
Employees Worked With
Gene Hoffman
November 08, 2021
Our salesman,Mario E.Adams was wonderful, knowlegable and very willing to answer all our questions! The best! very willing to answer all our questions! The best! More
by tallwing-books
November 08, 2021
Gene was very knowledgeable and honest about what vehicles he had on the lot. He provided exceptional service along with his co-workers who assisted me in purchasing my new Jeep Wrangler. He wasn’t j vehicles he had on the lot. He provided exceptional service along with his co-workers who assisted me in purchasing my new Jeep Wrangler. He wasn’t just a salesman, he made you feel as if you had known him forever. That kind of service did not go unnoticed in today’s world. Thank you Gene and your team for getting me in my dream Jeep! Well worth the drive from the Eastern shore. 10/10 More
by Paige Nelson
Employees Worked With
Don in financing also provided top notch service in a timely manner!, Gene Hoffman
November 07, 2021
Gene is a awesome guy and really a great salesman. I wanted a Jeep and he found one right away and put me in it quickly. Thanks Gene and thanks Criswell Chevrolet Jeep wanted a Jeep and he found one right away and put me in it quickly. Thanks Gene and thanks Criswell Chevrolet Jeep More
by Cminor
Employees Worked With
Gene Hoffman
November 07, 2021
He is a awesome person plus very knowledgeable I had a issue with something he went extra mile for me I love my car if I buy my next car I will definitely call gene first issue with something he went extra mile for me I love my car if I buy my next car I will definitely call gene first More
by Yashin hossain
Employees Worked With
Gene Hoffman
November 05, 2021
Mike Furman replied promptly to my inquiry and was knowledgeable. He was courteous and polite. knowledgeable. He was courteous and polite. More
by davidmayt
Employees Worked With
