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Criswell Chevrolet

Gaithersburg, MD

4.8
2,187 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,187 reviews

December 06, 2024

I'm not familiar with the dealership, but was familiarized with the dealership through the employees who sold me my new vehicle. The employee informed me of the dealership and how he could help m More

by gonzzzzzzz1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skyler Farr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Criswell Chevrolet responded

Thanks so much for sharing this 5-star rating! We're happy you found our staff to be so helpful and welcome you to reach out if we can help in any other way.

December 05, 2024

It was an absolute pleasure working with Tamiko Inman. He made the entire buying process hassle free. More

by EMills
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tamiko Inman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Criswell Chevrolet responded

Congratulations on your purchase! We're thrilled to see you enjoyed a standout purchasing process from start to finish and welcome you to reach out if we can help with any future automotive needs.

December 03, 2024

Skyler was a great salesman, He was very quick and respectful of my time constraint. He definitely gave a no pressure approach. More

by Ally
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skyler Farr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Criswell Chevrolet responded

Thanks so much for sharing this positive feedback! It's great to see you enjoyed an easy and efficient vehicle buying event while working with our friendly and professional staff.

December 03, 2024

Brian was very attentive and went above and beyond to get us the car we wanted with the specifications we wanted . I would recommend him to anyone who wants to get a new car. More

by PaulVetter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Criswell Chevrolet responded

Our knowledgeable staff is always happy to help with any of your automotive needs. Thanks for allowing the Criswell team to be a part of this exciting purchase, and please don't hesitate to reach out if we can be of further assistance.

December 03, 2024

Outstanding experience from start to finish! WOW! Brian went out of his way to get us the exact car that we wanted. He was a great communicator also!! Great to work with. Highly recommend both B More

by JMVETTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wynand Chow
Dec 03, 2024 -

Criswell Chevrolet responded

Congratulations on your purchase! It's exciting to see we earned this positive feedback and your recommendations.

November 30, 2024

OUTSTANDING. I would definitely recommend and return to this dealership in the future and anyone is looking to purchase a Chevrolet or GMC. More

by Jrcole73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bart Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Criswell Chevrolet responded

We appreciate you taking the time to share this positive feedback and your recommendations. Thanks again for choosing Criswell. We hope you enjoy your new vehicle!

November 27, 2024

Rude employee, slow to respond, will straight rip you off. Will never do business with him again More

by Rallybobally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clayton Weber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Criswell Chevrolet responded

We are sorry to see you did not have the positive experience we strive to provide. It is our hope that you will consider allowing us another opportunity to work with you to provide a better experience in the future.

November 25, 2024

Excellent service. Brian was tremendously efficient and answers all my questions. Was also in and out in record time! More

by welegbe22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woman Chow
Nov 26, 2024 -

Criswell Chevrolet responded

It's our goal to offer an all-around outstanding experience when you visit Criswell, and it's great to see you were pleased with the results. Thanks again for sharing this positive feedback!

November 24, 2024

This dealership was well stocked and had a friendly atmosphere. The salesmen made the buying process was easy and straightforward. More

by ccgillis98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamiko Inman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Criswell Chevrolet responded

Thanks for letting us know you were pleased with our impressive selection of vehicles and outstanding customer service. We hope to be of service to you in the future!

November 24, 2024

No gimmicks. Pleasant experience for the new car purchase. Highly recommend to anyone. Very knowledgeable guys. More

by PapaSmurf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skyler Farr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Criswell Chevrolet responded

We value the opportunity to work with you and are happy to see you enjoyed a positive purchasing process while working with our team. Thanks again for allowing us to be a part of this exciting experience!

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