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Criswell Chevrolet
Gaithersburg, MD
2,144 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,144 reviews
December 28, 2021
I ordered a new 2022 corvette though Mario and with all the challenges with getting new cars today he helped keep me up to date with what was going on in the car industry world. After some time he was able the challenges with getting new cars today he helped keep me up to date with what was going on in the car industry world. After some time he was able to give me the info on build dates and my delivery date. When picking up my car Mario’s demonstration on the vehicle was spot on and with todays cars it takes a genius to truly understand your car and he made it simple for me. If your looking to buy a car, new or used this is your salesman; no tricks, no number games just simply good sales ethic that ends with happy customers. Give Mario Adams at Criswell Chevrolet for your auto purchasing business and you won’t be disappointed. More
by Anthony
Employees Worked With
December 28, 2021
Russell has been our family’s go to for vehicles for many years. He is so welcoming, friendly, efficient, and knowledgeable. I highly recommend him to anyone looking to lease or purchase a new vehicle. You w years. He is so welcoming, friendly, efficient, and knowledgeable. I highly recommend him to anyone looking to lease or purchase a new vehicle. You will not be disappointed. More
by caytb219
Employees Worked With
December 28, 2021
Russell continues to be available and responsive to our car needs. We have purchased at least 5 cars through him and he is very informative and customer-oriented. Thanks Russell! car needs. We have purchased at least 5 cars through him and he is very informative and customer-oriented. Thanks Russell! More
by Kim Bosnic
Employees Worked With
December 28, 2021
Always a pleasure purchasing a vehicle with Russell Carter at Criswell Chevrolet. I wouldn't purchase a vehicle from anyone else. Carter at Criswell Chevrolet. I wouldn't purchase a vehicle from anyone else. More
by tmill2474
Employees Worked With
December 27, 2021
I’ve been working with Russel for many years. We’ve bought several trucks and SUVs from him and each time it’s never a sale. It’s a consultative discussion and he treats us like family. I grew up aro bought several trucks and SUVs from him and each time it’s never a sale. It’s a consultative discussion and he treats us like family. I grew up around the car business and have seen very few pros like Russel. In fact he’s the best my family has had. Thank you sir for your care and guidance. More
by ericdelgadocmp
Employees Worked With
December 27, 2021
Bought a 2013 Corvette with the help of Mario Adams. Awesome experience. Very happy! The MD State system for tags was down and Mario followed me home, 90 minutes each, way so I could get my Vette hom Awesome experience. Very happy! The MD State system for tags was down and Mario followed me home, 90 minutes each, way so I could get my Vette home with Dealer tags. The temp tags arrived two days later. I really appreciated his professionalism and customer service! More
by William Pearce
Employees Worked With
December 20, 2021
The most no-pressure, streamlined sales experience I’ve ever had. Thanks, Mario and team! ever had. Thanks, Mario and team! More
by free.robinson
Employees Worked With
December 19, 2021
Russell is the best car sales I have met in last few year. He is prompt to my message, very honest and upfront with my question, and offer me the best price I could get in the Market. Criswell Chevrolet year. He is prompt to my message, very honest and upfront with my question, and offer me the best price I could get in the Market. Criswell Chevrolet is also very good dealer with great choice of cars. Will definitely recommend the dealership and especially Russell More
by Howard.Wang1126
Employees Worked With
December 07, 2021
This was the most pleasant experience I’ve ever had buying a vehicle and it was mostly due to the competence and consideration of our salesman at the Used vehicle location. Mario E.Adams knew the vehic buying a vehicle and it was mostly due to the competence and consideration of our salesman at the Used vehicle location. Mario E.Adams knew the vehicle and answered every question. He also helped pave our way through the financing department and then went the extra steps after we puchased it to make sure that we were satisfied with the entire process. I can recommend Mario E. Adams very highly and I also recommend Criswell Chevrolet for the quality of their used vehicles. We just took our Avalanche on a 1400 mile trip, it ran perfectly! Thank you Mario and thank you Criswell Chevrolet! More
by tallwing-books
Employees Worked With
