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Criswell Chevrolet

Gaithersburg, MD

4.7
2,144 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,144 reviews

February 01, 2022

Gene is always a pleasure to work with when purchasing a new vehicle. I have bought from him and referred many to him for over 25 years. Always makes the purchase quick and easy. More

by danaann.927
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Szot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Witt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Hoffman
Feb 04, 2022 -

Criswell Chevrolet responded

Thank you for taking the time to let us know that Gene consistently provides you with top notch service that keeps you coming back!

January 29, 2022

Kerry was awesome. He was easy to work with and I felt extremely comfortable the entire time. He has gone above and beyond to make sure I was happy with my purchase. I will always be a Corvette owner and More

by BrianC43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Criswell Chevrolet responded

We are so pleased to read that you had a recommendation worthy experience with Kerry and our Criswell team! We look forward to working with you again for all of your future automotive needs!

January 27, 2022

Mike was very quick to respond and helped me with my corvette order. It was a pleasure working with him and I’ll definitely be ordering from him again More

by Chad.Caulkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Furman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Criswell Chevrolet responded

Congratulations on your recent purchase! We appreciate you taking the time to let us know that you had a 5 star experience with Mike! We look forward to assisting you again with all of your future automotive needs.

January 22, 2022

First adult purchase for our daughter, Russell was the first call to make after having dealt with him before. He made her first buying experience exceptional! Thank you Russell for making it quick and enj More

by Melanie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Criswell Chevrolet responded

Congratulations to your daughter on her first vehicle purchase! We are very pleased that Russell helped to make this a smooth and stress free experience!

January 18, 2022

Richard was great to work with. He was upfront about the costs, took extra pictures for me, did extra research on the service record, and was always friendly. I got a great car at a good price. Aundre w More

by db8913
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Beckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aundre Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Criswell Chevrolet responded

We are ecstatic to hear that you had a 5 star experience with our professional, knowledgable, and helpful team members! We look forward to working with you again for all of your future automotive needs!

January 18, 2022

Beyond thrilled with my new purchase. Gene is extremely pleasant to work with .. he is knowledgeable, thorough, and honest. Great experience with one of the best salesman out there. Will definitely retur More

by Stacey L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Hoffman
Jan 20, 2022 -

Criswell Chevrolet responded

Congratulations on the purchase of your new Blazer! We are very happy to hear that Gene consistently provides you with top notch service that keeps you coming back!

January 11, 2022

Jose Morales and the entires Criswell staff was extremely friendly, knowledgeable, and helpful throughout the buying process. More

by jrubino55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Amaya Morales
Jan 13, 2022 -

Criswell Chevrolet responded

Congratulations on the purchase of your new vehicle! We are ecstatic to hear that you had a 5 star experience with our team!

December 30, 2021

What a wonderful experience! Russell is very knowledgeable, kind, welcoming, trustworthy and totally committed to excellence. I will recommend him and the Criswell family without hesitation! More

by janis33991
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2022 -

Criswell Chevrolet responded

Thank you so much for these kind words and positive review for Russell and our Criswell team! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

December 30, 2021

I recently purchased my second vehicle from this dealership and they have showed excellent customer service and professionalism both times. This is hands down my go to Chevrolet dealership. Russell More

by Thomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Bartolomeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2022 -

Criswell Chevrolet responded

Thank you so much for your continued relationship with Criswell! We are ecstatic to hear that Criswell is your go to dealership!

December 29, 2021

Russell went above and beyond to educate my daughter on buying her 1st car. He explained all the cost, her credit, an affordable budget and helped her find a reliable safe car. Her car purchase was a gift More

by GROOMLINS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2022 -

Criswell Chevrolet responded

Excellent! We loved hearing that Russell helped to make this an outstanding experience for your daughter! If you have any further questions, please give us a call. We're always happy to help!

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