Back

Criswell Chevrolet

Gaithersburg, MD

4.7
2,144 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
Contact Dealership

503 Quince Orchard Road

Gaithersburg, MD

20878

Directions

By Type

Showing 2,144 reviews

April 29, 2022

Mario has honestly provided me the best dealership experience I have ever had! I am a first time online purchaser, which I thought was going to be a painful process. (I was wrong) Mario has made the More

by Joseph.brucia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Criswell Chevrolet responded

Congratulations on your recent purchase! We are delighted to hear that Mario helped to make the experience smooth and stress free! If you have any further questions, please give us a call. We're always happy to help!

April 28, 2022

Gene was very attentive to our needs. He was helpful and courteous. He really couldn't have been more helpful. The experience was friendly, professional and no pressure. That makes a More

by donna
Recommend Dealer
Yes
Employees Worked With
Gene Hoffman
Apr 29, 2022 -

Criswell Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

April 27, 2022

Gene was great when it came to my purchase, he was on top of things and had great communication which made my purchase the smoothest ever! More

by Darlinramos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Hoffman
Apr 29, 2022 -

Criswell Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Criswell Chevrolet, INC. and we hope to see you again soon!

April 11, 2022

Mario Adams and team were wonderful to work with! I had a pleasant experience and love my Volvo. More

by Mllraeclark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Criswell Chevrolet responded

Awesome! We love hearing how happy our customers are with their new vehicles! We are so pleased that you had a great experience with Mario and our Criswell team!

April 05, 2022

I brought my car in after it was scraped in a parking lot. I brought it in and spoke with Andrew. Not only was he clear and explained what needed to be done, but he did an assessment and had me back on t More

by JK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Karolick
Apr 07, 2022 -

Criswell Chevrolet responded

Thank you so much for this enthusiastic and positive review for our team! If you have any further questions, please give us a call. We're always happy to help!

April 05, 2022

I think Mr Carter for everything I will definitely refer him to anybody he was on point and on time just how I like it nice doing business with him for sure More

by bigtoymoney2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Criswell Chevrolet responded

We are delighted to hear that you had a recommendation worthy experience with our team! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

March 30, 2022

Gene was super responsive, very thorough and took great care of me. I would work with Gene again! More

by chase.carlson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Hoffman
Apr 01, 2022 -

Criswell Chevrolet responded

Congratulations on your recent purchase! We are so happy to hear that Gene helped to make this a smooth and stress free process for you!

March 28, 2022

Russell was extremely helpful and always very fast to respond. Everything went smoothly and all communication was clear and concise. I would definitely recommend! More

by jw14
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Criswell Chevrolet responded

We are so happy to read that you had a recommendation worthy experience with Russell and our Criswell team! We look forward to working with you again for all of your future automotive needs!

March 24, 2022

Terrific people- very professional and thorough- no games, just great experience; I couldn’t be happier to give them business. RUSSELL is OUTSTANDING. I have never enjoyed a car buying purchase more- I More

by cxwilhelmy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2022 -

Criswell Chevrolet responded

We are ecstatic to hear that you had a recommendation worthy experience with our team! Thank you for taking the time to provide us with this feedback!

March 23, 2022

I reached out to Russ after recommendations from two of my friends who have bought Corvettes from him. They were 100% correct when they told me Russ and Criswell were stand up people that would treat me li More

by patrick33064
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Criswell Chevrolet responded

Thank you so much for taking the time to provide this wonderful review of your recent purchasing experience! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

...
34
...