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Criswell Chevrolet
Gaithersburg, MD
2,191 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,191 reviews
September 06, 2022
Easy to work with, customer service was great, fast transaction. Would use again for the next purchase transaction. Would use again for the next purchase More
by rochoje
Employees Worked With
September 04, 2022
Buying a car from a Criswell Chevrolet could not have been more easy and pleasant. It was by far the best experience we have ever had buying a car. Anthony you were the best and I thank you so much! We been more easy and pleasant. It was by far the best experience we have ever had buying a car. Anthony you were the best and I thank you so much! We will definitely come back to see you for future purchases! More
by Amy
August 29, 2022
Anthony was great from the start when we were just contemplating trading our vehicle in for the Tahoe we purchased. He checked in with us over the course of a few weeks, and informed us when the vehi contemplating trading our vehicle in for the Tahoe we purchased. He checked in with us over the course of a few weeks, and informed us when the vehicle matching our desires was available. Working with Anthony was smooth and pleasant and we are happy with our purchase. More
by egregorian
Employees Worked With
August 26, 2022
Richard met me and my wife at the door with a smile. Had us go on a test drive by ourselves (at 2 other dealers, they were in backseat) No hassle, straightforward. Explained all paperwork. Answered a Had us go on a test drive by ourselves (at 2 other dealers, they were in backseat) No hassle, straightforward. Explained all paperwork. Answered all questions. Very professional and respectful. More
by 99usedsubaru
Employees Worked With
August 23, 2022
Russel was a wonderful salesman! One of the best I’ve ever had. He was knowledgeable, answered every question I asked and lead me through the buying process with ease. He made me fee One of the best I’ve ever had. He was knowledgeable, answered every question I asked and lead me through the buying process with ease. He made me feel comfortable during my experience and he took time to go through everything. I will be coming back and going to Russel for my next vehicle! More
by gretch.revvy
Employees Worked With
August 17, 2022
Very good experience regarding my trade in, the purchase and the instructions on the new car. I highly recommend Chriswell Chevrolet to others! and the instructions on the new car. I highly recommend Chriswell Chevrolet to others! More
by Gkahlert
Employees Worked With
Christopher Morgan
August 15, 2022
I purchased a 2022 Bolt EV and they made the process very straightforward and simple. Anthony was very knowledgable about the car and EVs in general which was very helpful as a first time EV buyer. Gary and straightforward and simple. Anthony was very knowledgable about the car and EVs in general which was very helpful as a first time EV buyer. Gary and Anthony were courteous, respectful, and very professional. Would buy from them again. More
by PJ
August 15, 2022
Russell was the absolute best sales rep - friendly, knowledgeable, and very responsive. Peter in finance was honest and consultative. Good vibes at Criswell. Real people who seem to enjoy what they do knowledgeable, and very responsive. Peter in finance was honest and consultative. Good vibes at Criswell. Real people who seem to enjoy what they do and care more about helping find what you want/need than push sales. This is the second vehicle we’ve bought there - for good reason. More
by MNDradr
August 03, 2022
This was a fantastic, no pressure dealership that made purchasing a new car less stressful. Anthony is one of the best. purchasing a new car less stressful. Anthony is one of the best. More
by NTBolt
Employees Worked With
