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Criswell Chevrolet
Gaithersburg, MD
2,191 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,191 reviews
December 15, 2022
Anthony Lied to about the price and sent an invoice almost $5000.00 over agreed price. This dealer is one to avoid! almost $5000.00 over agreed price. This dealer is one to avoid! More
by David Peters
Employees Worked With
December 11, 2022
This dealer is the go to place for a Corvette in the DMV area. Compared to other places that only sell a handful, they specialize in them and value repeat customers area. Compared to other places that only sell a handful, they specialize in them and value repeat customers More
by drexelguy264
December 08, 2022
Great experience. Gene kept me informed during the whole process, and worked hard to get me the best deal. Would highly recommend working with Gene and Criswell Chevro Gene kept me informed during the whole process, and worked hard to get me the best deal. Would highly recommend working with Gene and Criswell Chevrolet. More
by johnhallen55
Employees Worked With
Gene Hoffman
December 07, 2022
I have been buying cars from Gene 20 years or more. He is my go to guy anytime I need a new ride. He is my go to guy anytime I need a new ride. More
by Jameshaggerty78
December 06, 2022
Dina took care of my display issue on my 2017 Corvette Z06. It turned out to be a simple adjustment that I couldn't figure out myself. Great job! As usual, Dina provided professional, courteous, and knowl Z06. It turned out to be a simple adjustment that I couldn't figure out myself. Great job! As usual, Dina provided professional, courteous, and knowledgeable service. More
by Fmagna3
December 06, 2022
Jason and Anthony did everything to make the transaction a smooth and positive experience. I would recommend Criswell Chevrolet to friends. a smooth and positive experience. I would recommend Criswell Chevrolet to friends. More
by Fredrick
December 06, 2022
Gene was very knowledgeable, friendly and comforting. I had not purchased a car before and he made it stressless and funny. Humorous and professional! I would recommend him to anyone when looking to purc I had not purchased a car before and he made it stressless and funny. Humorous and professional! I would recommend him to anyone when looking to purchase a car. I definitely see why he has lasted in the business so long! More
by Jking0402
Employees Worked With
Gene Hoffman
December 06, 2022
I have bought a lot of Chevys from Gene. I like his personality, responsiveness and ability to get me the car I want. I would go to no one else but Gene for a Chevy. Wish all car sales per I like his personality, responsiveness and ability to get me the car I want. I would go to no one else but Gene for a Chevy. Wish all car sales persons were like him. More
by Ugtriantist
Employees Worked With
Gene Hoffman
December 06, 2022
Gene is a great guy and a pleasure to work with. And he put up with me asking him a zillion questions and doing extra things for me like facilitating the requisition of an additional key. If I bough And he put up with me asking him a zillion questions and doing extra things for me like facilitating the requisition of an additional key. If I bought another vehicle, I would buy from him. More
by Brenda
Employees Worked With
Gene Hoffman
December 06, 2022
Gene has been the best car salesman I have ever had! ! He is friendly and knowledgeable and made the process smooth and easy. I had not purchased a car myself in many years and he was so helpful! I can't ! He is friendly and knowledgeable and made the process smooth and easy. I had not purchased a car myself in many years and he was so helpful! I can't rave about my experience enough and I love my car! I will tell anyone who listens to call Gene at Criswell for the best experience, deal and service! More
by Jeanlhoward
Employees Worked With
Gene Hoffman
