Criswell Chevrolet | Page 212

Even though I ended up paying full price for a demo with 4700 miles on it, all dealer personnel worked together well to enable me to assemble the finances to obtain the car of my dreams. 4700 miles on it, all dealer personnel worked together well to enable me to assemble the finances to obtain the car of my dreams. More

Stefan was very good to work with and made buying a car pleasurable. He answered all my questions, helped pair my car with my phone and made sure my new car was in mint condition when I picked it up. I w pleasurable. He answered all my questions, helped pair my car with my phone and made sure my new car was in mint condition when I picked it up. I would recommend Stefan to anyone buying a car, new or used. More

Mr. Furman has sold us several cars over the past years; he is honest, trustworthy and knowledgeable. Whenever we call he is responsive and makes certain that we receive answers to our questions. We have he is honest, trustworthy and knowledgeable. Whenever we call he is responsive and makes certain that we receive answers to our questions. We have recommended him to numerous friends and will continue to do so. More

This is the second vehicle I have purchased from Richard Beckett. Since I had such a good experience the first time, I made sure to ask for him again. Both times he found the perfect car for me at the rig Beckett. Since I had such a good experience the first time, I made sure to ask for him again. Both times he found the perfect car for me at the right price. I received excellent customer service from him as well as with Greg Hoffman in the finance department. More

I HAVE PURCHASED OVER 5+ CARS/TRUCKS FROM PETER T. EATON, AND HE IS THE MOST PROFESSIONAL AND THOROUGH PERSON I HAVE EVER DEALT WITH.....HE KNOWS EVERYTHING ABOUT THE VEHICLES, GOES THE EXTRA MILE FOR CUSTOM AND HE IS THE MOST PROFESSIONAL AND THOROUGH PERSON I HAVE EVER DEALT WITH.....HE KNOWS EVERYTHING ABOUT THE VEHICLES, GOES THE EXTRA MILE FOR CUSTOMER SATISFACTION, AND HAS ALWAYS GIVEN US A BETTER THAN FAIR PRICE!! PETER IS SIMPLY THE BEST WE COULD ASK FOR!! More

Peter Eaton & Jim Carter pulled off a miracle! Due a very difficult & messy business split that left my wifes' & my credit in the toilet, we had given up on trying to finance the purchase of a desperate very difficult & messy business split that left my wifes' & my credit in the toilet, we had given up on trying to finance the purchase of a desperately needed work van. We had applied & turned down several times and had resorted to renting a business work van for 8 months at the cost of about $1200 per month. A friend recommended that I talk to Peter & told me that he was sometimes capable of miracles. I contacted him, told him about our situation, and after asking for a bunch of information about us and our business, noticed that our business had been solid over the last several years & that we had an established record of being able to rent a work van at about twice the monthly payment of a financed van. Using that information & after making some other arrangements to our personal finances, Peter and Jim were able to make the deal happen. I picked up our van on Saturday, I am very happy, and Peter earned a client for life. Truly Outstanding! More

24 April 2012 When I entered the dealership, I was 24 April 2012 When I entered the dealership, I was looking for possibilities, not being ready to buy. Peter Eaton met me and we started talking 24 April 2012 When I entered the dealership, I was looking for possibilities, not being ready to buy. Peter Eaton met me and we started talking about my plans. At first, he said that he did not have a convertible that would meet my criteria. However, as the conversation proceeded, he recalled a car that had recently been taken in trade. We went outside to look at it, and Pete responded completely and satisfactorily to all of the questions I raised. We took a test drive of about 20 minutes, and during the ride Pete pointed out both the strengths and limiations of the 1975 Ford Musang we were driving. The car was exceptionally clean and the reports Pete provided showed that it was well maintained and had not been involved in any accidents. After the test drive, the closing time for the dealer was approaching. I returned home and did some comparative shoping for price and found Criswell's to be quite competitive. I returned the next morning at opening and, since it was raining, Pete let me take the car out for a second drive alone to see how it performed on wet roads. He also provided me with a Car Facts sheet and a copy of the work order for the inspection work done at the time the car was taken in by Criswell only a few days before I first saw it. We made the deal at what I believe to be a very fair price. After agreement was reached, I noted two very minor items that I requested be corrected. Pete agreed to take care of them, and he said that the car will be ready for me on the 25th of May. Further, he said that he would drive it to my home as I have no convenient way to pick it up at the dealership. While I was in the dealership, Pete made a deal on a new car that produced much more revenue than I paid for my Mustang. However, he paid no less attention to my needs and concerns that he did for the customers who bought the new car. In summary, to this point, my interactions with Criswell and Peter Eaton have been most pleasurable and the puchase was completed in a most satifactory manner. Zalman A. Shavell Rockville, MD More

We are exceptionally pleased with the service we received from Tim Mauro in purchasing two vehicles in two weeks. We came to Criswell to look at Jeeps we saw on line and left with a 2010 Dodge Truck and the from Tim Mauro in purchasing two vehicles in two weeks. We came to Criswell to look at Jeeps we saw on line and left with a 2010 Dodge Truck and then came back two weeks later to trade in our Lexus for a 2012 Jeep (used). We thoroughly enjoy both of our vehicles and even though Criswell is a bit far from our home (Severn, MD), you've earned our business for life. I also want to mention Jim Carter in finance as he was fantastic to work with making the paperwork seem easy. Jim really worked with the financing bank for us and got us great rates. The Tim and Jim team is a real boon to your dealership. More

In the past 5 years since I bought my car, Richard has gone out of his way to deliver customer service excellence. He's been very helpful in more than one ocassion. Last time I needed help, I called his c gone out of his way to deliver customer service excellence. He's been very helpful in more than one ocassion. Last time I needed help, I called his cell phone, it was 8pm, I had locked myself out and needed a phone number for road assistance. He was off work that day, and out at a basketball game. Without hesitation, he got in touch with Criswell Chevrolet's main number and got me the phone number for Performance First. I was able get assistance with getting my card door opened within the hour. I'm very happy I can count on Richard. More

sale was not high pressure. both Noah and the finance many were very thorough in explaining what the papers were and the process. everyone was very personable. Went back in 3 months to get oil changed. A many were very thorough in explaining what the papers were and the process. everyone was very personable. Went back in 3 months to get oil changed. Again, everything went smoothly--there were no surprises. Pickup and return service was a nice touch. Only problem was that when I first got there, the service bay was closed and I couldn't figure out how to get them to open it. Finally went through the showroom. Oh, and service kept calling me and telling me I'd missed an appointment. I got about four such calls. More