Criswell Chevrolet

Bought a new vehicle from Criswell which was very nice. One of my major concrens is that my salesman Mike Furman had never made an attempt to show me how everything worked and function in my new car. Never One of my major concrens is that my salesman Mike Furman had never made an attempt to show me how everything worked and function in my new car. Never showed me where the service dept. was or introduced me to anyone in that dept. if i would ever need my car serviced there. In all of my years of buying new cars i have never had a salesman not go over the car with me before i took it off the lot to make sure i knew how to operate and locate any new features the car might have . I sort of felt left out due to the fact that while i was waiting for delivery on my car i saw the other salesman who had sold a car that day taking their time showing there new car buyer yhe ins and outs of thier new purchase.He was pretty much just intersted in me buying the car from him and after that was done i was on my own.. Not the best experince i have had at a dealership with a salesman but not the worst in that aspect. Pretty blunt and to the point kind of guy ,thgen tells you to give him a very satisfied rating even though he only did half of his job . More

Criswell Chevy Dealership is awesome, very friendly and knowledgeable staff. This is the 2nd time I have bought from Criswell Chevy of Gaithersburg, I will always go back to them if I am buying a Chevrol knowledgeable staff. This is the 2nd time I have bought from Criswell Chevy of Gaithersburg, I will always go back to them if I am buying a Chevrolet. Mike Furman was my saleman both times I have been to Criswell and I will say I have NEVER had a better saleman. So if your looking for a Chevy it's worth looking into Criswell. :) More

Great experience. Mike is so knowledgable and helped me make a perfect choice for a new car! If you need a car, he's your guy! make a perfect choice for a new car! If you need a car, he's your guy! More

The dealership was unresponsive, would not return phone calls or emails and refused to refund the GAP insurance or Extended Warranty once the vehicle was turned back in. calls or emails and refused to refund the GAP insurance or Extended Warranty once the vehicle was turned back in. More

Mike Furman is a rare breed. He goes the extra mile to make sure your car buying experience is a sheer joy. You've done your homework and decided on what you want. Now it's Mike's turn to show you waht make sure your car buying experience is a sheer joy. You've done your homework and decided on what you want. Now it's Mike's turn to show you waht makes him one of the best. Look no further, call or come see Mike Furman today. You'll be glad you did! More

I would like for Mr. Ellery Queen to recieve a Customer Delight Award for excellent customer service, when I called on Saturday so upset about the outside service I received he made me feel so comfortable Delight Award for excellent customer service, when I called on Saturday so upset about the outside service I received he made me feel so comfortable speaking with him he assured me that all would be well with my vehicle, by Monday afternoon I received a call stating what he could do to help and I was pleased. Please share this letter with Mr. Queen and compliment him on a job well done. Karen Mason More

After a year and a half of contemplating the purchase of a new volt, my wife and I decided to take the plunge. Stefan Kube of Criswell Chevrolet posted on gm-volt.com forum about a special price they were a new volt, my wife and I decided to take the plunge. Stefan Kube of Criswell Chevrolet posted on gm-volt.com forum about a special price they were offering on their in stock volts. They had 25 to choose from. Five and a half hour drive later, with a too good to be true price quote, we had one of the best buying experiences to date. Stefan, a volt owner himself, was very personable, patient, and went above and beyond. He made sure we understood the features of the car and that we were completely satisfied with our purchase. We had a great stay in Gaithersburg with Stefan's help and recommendations. Stefan even pointed us in the right direction for some great food and beer at the Dogfish Head Ale House less than a block away. We not only have a new car but we feel like we have a new friend as well. We highly recommend this dealership and will be back again. Thanks Stefan! Tim and April More

My experience working with Mike Furman was a pleasure. A Corvette is a technical product and most Corvette buyers have more product knowledge than the people selling them. Thant was not the case with Mike F Corvette is a technical product and most Corvette buyers have more product knowledge than the people selling them. Thant was not the case with Mike Furman. Mike has extensive product knowledge as well as an extensive understanding of the entire logical process from order acceptance to delivery. He is a true professional. I plan to buy all my future Corvettes with Mike. Marc Sussman More

Mike Furman was an absolute pleasure to work with. I found him through the Corvette Forum, and based on what I had read there, I knew he was the man to contact to order our 1st Corvette. From the first found him through the Corvette Forum, and based on what I had read there, I knew he was the man to contact to order our 1st Corvette. From the first contact, he replied to my messages promptly, and we were able to work out a great deal. There were no surprises (unlike other experiences I have had). He is a true gentleman. Mike Furman helped my wife and I every step of the way. The 3 of us put together our custom ordered 2013 Corvette Grand Sport. I am highly satisfied with this dealership. God willing in 3 years, I will return to Mike Furman and Criswell Chevy to trade my C6 for a C7. In the meantime, my wife and I will enjoy our beautiful 2013 Corvette Grand Sport Convertible in Night Race Blue Metallic. More

I worked with Chris and Tim on the purchase of my 2003 Corvette. I originally started with Tim, but he took ill and Chris stepped in to help me. Chris addressed all my questions and made sure the car Corvette. I originally started with Tim, but he took ill and Chris stepped in to help me. Chris addressed all my questions and made sure the car was in perfect shape. There were a few concerns with the car and Chris took the time to make sure all were corrected efficiently. I will look to buy my next Corvette from Chris. Thank you for your professionalism and for making my Corvette buying a great experience! More