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Criswell Chevrolet
Gaithersburg, MD
2,187 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,187 reviews
January 28, 2025
I was towed to the dealership in the evening when they were closing. However, the staff from the Service Manager, lot attendants and my Service Advisor Dakota were patient and let me unload my truck, chec were closing. However, the staff from the Service Manager, lot attendants and my Service Advisor Dakota were patient and let me unload my truck, checked it in and was fixed the next day! Fantastic service from the Criswell team! I have been servicing my vehicles there for 27 years More
by ramh826
Employees Worked With
Other Employees :
Dakota, Mike McCormick and the Lot attendants
January 28, 2025
Drove up from NC because of a good price on aloe mileage truck. Quick, friendly, professional and no hidden fees. truck. Quick, friendly, professional and no hidden fees. More
by chris.mclauchlin
Employees Worked With
January 25, 2025
It was a nice experience buying a new 2024 corvette from Los Angeles , California, everything was great, including the delivery at my door. I recommend to everyone to buy with confidence at Criswell Chevro Los Angeles , California, everything was great, including the delivery at my door. I recommend to everyone to buy with confidence at Criswell Chevrolet. More
by gpaircontrol
Employees Worked With
January 20, 2025
Great dealer to buy from. Even on a Sunday afternoon, during a snow storm when they were planning to close early, Tamiko, Morris and the rest of the crew hung in there patient Even on a Sunday afternoon, during a snow storm when they were planning to close early, Tamiko, Morris and the rest of the crew hung in there patiently to make sure my purchase went smoothly. More
by Doyle7713
Employees Worked With
January 18, 2025
I worked with Peter Eaton on the purchase of my new car. He was instrumental in helping me purchase my car which was done completely by email, as I live about 1,200 miles away. He also took care of regist He was instrumental in helping me purchase my car which was done completely by email, as I live about 1,200 miles away. He also took care of registering the car for me in my home state. He was there when the big transport truck picked up my car to transport it to my home. Again, it was a very easy process and I would do it again, in a heartbeat. Peter Eaton was very helpful to me and he's a very experienced salesperson. I would highly recommend him. More
by skier1954
January 17, 2025
Willy Lagos is the best advisor I have ever worked with at any dealer or shop! I could not believe the amazing customer service Willy provided! Technically knowledgeable, candid, very accommodating, eve at any dealer or shop! I could not believe the amazing customer service Willy provided! Technically knowledgeable, candid, very accommodating, even providing transportation (taxi and rental) while my car was fixed. Prompt replying and following up about my car. Just amazing. More
by Buick Encore 2018
Employees Worked With
Willy Lagos
January 16, 2025
Brain was a great salesman. He made me feel very welcomed. He had very good product knowledge, and he was very professional. He made me feel very welcomed. He had very good product knowledge, and he was very professional. More
by Webcole
Employees Worked With
January 15, 2025
Knoxx and Criswell definitely know how to take advantage of customers. I wouldn't recommend this dealership to my worst enemy. I have bought multiple vehicles from this dealership, and this last car I purch of customers. I wouldn't recommend this dealership to my worst enemy. I have bought multiple vehicles from this dealership, and this last car I purchased was a lemon, and I was taken advantage of by Knoxx and Criswell. I'll never purchase another car from Criswell again. More
by carmenkd2
January 14, 2025
Peter Eaton was easy to work with and made the process very easy. Would highly recommend to friends and family. very easy. Would highly recommend to friends and family. More
by Sam Brown
Employees Worked With
January 12, 2025
From the very first impression. Brian was amazing. Very honest and dedicated gentleman. Thanks to you we decided to leave our town drive all the way to Criswell in Gaithersburg,M Brian was amazing. Very honest and dedicated gentleman. Thanks to you we decided to leave our town drive all the way to Criswell in Gaithersburg,MD. And left happy with a new truck in our terms. Also to thanks to the financial manager Mrs. Chow for take the time to find for us the best deal. Thank you Brian and Mrs. Chow. More
by alfredohl73
